17 years helping Singaporean businesses
choose better software

OfficeWatch Call Reporting

OfficeWatch Call Reporting

What Is OfficeWatch Call Reporting?

OfficeWatch Call Reporting provides visibility for businesses to easily track all calls within the organization to determine employee productivity and prevent against unauthorized phone usage. The application includes an automatic report scheduler which configures an unlimited number of reports to be emailed, printed or archived on an hourly, daily, weekly, or monthly basis. Toll fraud, trunk analysis and 911 alerts help businesses gain ROI from their investment.

Who Uses OfficeWatch Call Reporting?

Designed for customers under 2,500 users looking to improve productivity, decrease costs, boost revenue, & limit liability. Larger customers would benefit from our XT Enterprise solution.

OfficeWatch Call Reporting Software - 1

Not sure about OfficeWatch Call Reporting? Compare with a popular alternative

OfficeWatch Call Reporting

OfficeWatch Call Reporting

4.8 (4)
US$1,295.00
one-time
Free version
Free trial
9
No integrations found
4.8 (4)
4.5 (4)
4.8 (4)
VS.
Starting Price
Pricing Options
Features
Integrations
Ease of Use
Value for Money
Customer Service
US$34.00
month
Free version
Free trial
127
27
4.5 (263)
4.2 (263)
4.3 (263)
Green rating bars show the winning product based on the average rating and number of reviews.

Other great alternatives to OfficeWatch Call Reporting

CloudTalk
Top rated features
Call Center Management
Call Logging
Call Recording
InfoFlo
Top rated features
Contact Database
Contact Management
Reporting/Analytics
ZIWO
Top rated features
Call Monitoring
Call Recording
Computer Telephony Integration
FluentStream
Top rated features
Call Routing
Caller ID
Voice Mail
NUACOM
Top rated features
No features have been rated by reviewers for this product.
Sales Sling
Top rated features
No features have been rated by reviewers for this product.
eXsight
Top rated features
No features have been rated by reviewers for this product.
MAF ICIMS
Top rated features
Data Import/Export
Data Visualization
Reporting/Analytics
Infortel Select
Top rated features
No features have been rated by reviewers for this product.
1 - 3

Reviews of OfficeWatch Call Reporting

Average score

Overall
4.8
Ease of Use
4.8
Customer Service
4.8
Features
5.0
Value for Money
4.5

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
75%
4
25%
Verified Reviewer
Verified LinkedIn User
, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Officewatch is a very easy to use call accounting software which supports a range of voice systems.

4.0 7 years ago

Comments: Get an overview and manage costs on your voice system.

Pros:

Installation is very easy writing no time the software starts collecting data of your voice system. Generating reports in a few seconds and with the ability to setup monitors the connection with the voice system.

Cons:

The web based reporting seems to have a few issues when generating reports that contain a lot of data.

Patrick
Gen Manager in US
Transportation/Trucking/Railroad, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Call Reporting for Logistics Company

5.0 6 years ago

Comments: The on-boarding process was very in detail and their technicians explained all in detail: how to set up the software, building and customizing the reports, etc.

Pros:

Love the dashboard - it helps our businesses track daily call volume,and review employee productivity. It has a relatively easy report builder feature - set up the reports to be sent at definite hours. Breakdown per unit, department or company as a whole. Useful visual reporting with integrated maps. Outstanding technical support department.

Cons:

Nothing that I can think about. Had no issue with this product.

Mike
Owner in US
Used the Software for: Not provided
Reviewer Source

Easy to deploy and support

5.0 9 years ago

Comments: For years we were stymied by products which were expensive, awkward to install and cumbersome to support. Office Watch is the only call accounting product we offer to our customers. Simply put, it works. Installs easily, has an easy to use intuitive user interface and requires minimal support over time.

Chuck
V.P. of Sales and Marketing in US
Used the Software for: Not provided
Reviewer Source

Quick and easy to install

5.0 9 years ago

Comments: An excellent support staff on hand to answer any and all of your questions, assist with trouble shooting problems that do not necessarily pertain to their product, but get to the solution....

Software found in