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OfficeWatch Call Reporting vs CloudTalk
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Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
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US$1,295.00/one-time
US$34.00/month
Designed for customers under 2,500 users looking to improve productivity, decrease costs, boost revenue, & limit liability. Larger customers would benefit from our XT Enterprise solution.
CloudTalk is the perfect phone system for mid-sized companies looking to grow. Typically, it's used in sales for outbound calls and in customer service for inbound calls.
- By-Extension Reporting
- Call Duration
- Call Monitoring
- Call Volume
- Caller ID
- Computer Telephony Integration
- Inbound Reporting
- Outbound Reporting
- Unattended Call Management
- Who Answered Log
- By-Extension Reporting
- Call Duration
- Call Monitoring
- Call Volume
- Caller ID
- Computer Telephony Integration
- Inbound Reporting
- Outbound Reporting
- Unattended Call Management
- Who Answered Log
- Cloud-based
- On-premise
- Cloud-based
- On-premise
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
