OfficeWatch Call Reporting vs MAF ICIMS

US$1,295.00/one-time

€100.00/year

• Ease of Use

  4.8 (4)

• Features & Functionality

  5.0 (4)

• Customer Service

  4.8 (4)

• Value for Money

  4.5 (4)

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• Ease of Use

  5.0 (9)

• Features & Functionality

  4.8 (9)

• Customer Service

  4.4 (9)

• Value for Money

  4.6 (9)

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Designed for customers under 2,500 users looking to improve productivity, decrease costs, boost revenue, & limit liability. Larger customers would benefit from our XT Enterprise solution.

Unified Communication users with a strong focus on Microsoft Teams.

• Ad hoc Reporting
• By-Extension Reporting
• Call Duration
• Call Monitoring
• Call Volume
• Caller ID
• Inbound Reporting
• Outbound Reporting
• Unattended Call Management
• Who Answered Log

See all features

• Ad hoc Reporting
• By-Extension Reporting
• Call Duration
• Call Monitoring
• Call Volume
• Caller ID
• Inbound Reporting
• Outbound Reporting
• Unattended Call Management
• Who Answered Log

See all features

• Cloud-based
• On-premise

• Cloud-based
• On-premise

• In Person
• Live Online
• Webinars
• Documentation

• In Person
• Live Online
• Webinars
• Documentation

• 24/7 (Live rep)
• Chat

• 24/7 (Live rep)
• Chat