17 years helping Singaporean businesses
choose better software

What Is Partoo?

The Partoo platform offers a design accessible to all users, whether you are a multinational's director or an owner of one or more local stores. Our all-in-one solution is smart enough to inform strategic decisions at the headquarters level sustainably. We are committed to providing each of our clients with user-friendly, responsive support and providing you with relevant SEO expertise.

Who Uses Partoo?

Both local and international businesses of all sizes across all industries. Partoo works with Small and Medium-sized businesses, and Enterprise businesses: McDonald's, Toyota, Carrefour & Decathlon.

Partoo Software - The Home page allows you to easily access key KPIs from a centralized page, track & monitor the impact of your actions and those of your team to further optimize your online presence and customer experience.
Partoo Software - Presence Management helps local businesses manage, optimize, and sync their data (hours, photos, categories) across key platforms like search engines (Google, Bing), GPS (Waze, Here), social networks (Facebook, Snapchat), and voice assistants (Siri..)
Partoo Software - The Review Management allows local businesses to improve their online reputation by centralizing all their reviews from Google, Facebook, and TripAdvisor, answering them and collecting new ones easily.
Partoo Software - Messages allows you to centralize and manage all your customer messages from Facebook, Instagram, WhatsApp, and your website in one platform. Respond easily, improve communication with your customers, and boost their satisfaction.
Partoo Software - Jim is an AI agent that automates up to 70% of conversations across Google, Messenger, Instagram, and WhatsApp. Using location data from Partoo and a customizable FAQ, Jim provides accurate responses and adapts to your brand's tone, goals, and customer ne
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Reviews of Partoo

Average score

Overall
4.6
Ease of Use
4.8
Customer Service
4.6
Features
4.6
Value for Money
4.4

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
73%
4
22%
3
2%
1
4%
Mark
Mark
Director in UK
Verified LinkedIn User
Construction, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Fantastic system

5.0 2 years ago

Comments: Superb, its literally got me to number 1 on google in my area, easy to use. Without a doubt wort the monthly cost.

Pros:

Partoo are helpful in guiding me through how to nail my google SEO, staff are always helpful ion our catch up calls, giving me tips on how to constantly do better

Cons:

It's getting less and less common, but when I started using the system (1.5 years ago) I encountered a lot of French, on the website, in email communications and calendars links, not critical but a little annoying as I sometimes found it difficult to navigate/understand,

Tomasz
Sales and Marketing Director in Poland
Automotive, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

very comfortable tool

5.0 last year

Comments: managing a numeber of locations, review managment, posting and necessery changes

Pros:

all businesses in one place, review managment, alerts

Cons:

dooesn't work with typical local services such as yanosik

Tebogo
Sales consultant in South Africa
Retail, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Partoo review

3.0 2 years ago

Comments: We have seen more business as we get more numbers of reviews daily

Pros:

Instant reply from clients and multiple platform to use

Cons:

Some clients only give stars instead of writing a complements

Partoo Response

last year

Thanks for your Partoo review! Your feedback is vital. Glad to hear your business is thriving with more daily reviews! Let us know if you need anything.

Giada
Director in UK
Arts & Crafts, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Great innovative company

5.0 last year

Comments: Great experience and follow up, but after the initial regular meetings I have not heard back. Maybe it would be nice to receive a quartely review of what I should change in my tags or posts to increase the visits to my websites

Pros:

I like the possibility to do posts and upload pictures. It's nice the idea of sending reviews request via sms but I've seen no one use it and also the barcode. It's extremely hard to get reviews in the spirituality industry. Easier for shops and restaurants, not appropriated after work of wellbeing or healing.

Cons:

Missing the possibility to post on instragram

leon
sales in South Africa
Hospitality, 201–500 Employees
Used the Software for: 6-12 months
Reviewer Source

awesome app

5.0 2 years ago

Pros:

easy to use and great to get feedback on

Cons:

nothing as yet, works easy and easy to send

Partoo Response

last year

Thanks for the review! Glad you find our app awesome and easy to use for feedback. We appreciate your positive experience

Timothy
Online fulfillment Agent in South Africa
Retail, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

Easy to use

5.0 2 years ago

Comments: l have had a very good response from my clients regarding reviews and also very easy to use

Pros:

I like PARTOO because it is easy to use , as you can send messages to a multiple clients so to give a good after sell service

Cons:

My wording is limited to type on the SMS that is send out.

Sandy
Branch Manager in South Africa
Retail, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Boost your company today !!

5.0 2 years ago

Comments: Easy , quick and great reviews coming in - gain more clients and clients are impressed with how easy it is to use

Pros:

Wow Amazing service that has help boost my client tell at my store, client trust the link and it is super easy to use - we have the app open on our desktops, so it is easy to access, and that SMS get delivered immediately to clients while in the store with us - clients are happy to review us!!

Cons:

Nothing - it is easy to use, and it simple - sometimes client only put starts and don't write something, but still good for 5 stars better than nothing.

Michèle
International digital manager in France
Automotive, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Improve local SEO with strong support

5.0 2 years ago

Pros:

Skilled support team, disponibility. Platform easy to use. Step by step process well defined.

Cons:

Updating data via excel import. Many fields are not editable via the interface.

Anthonio
Branch Manager in South Africa
Retail, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Best Review Booster for your company

5.0 2 years ago

Comments: just incredibble.

Pros:

I find Partoo very user friendly and easy to use. It does not require a very skillful person to start using the app. I like the fact that you can personalize your review as it makes the customer feel more at urge to write a review. I guess what I like the most is the fact that they give training and make it an effort on making sure you understand how to use the app.

Cons:

I cant really pin point what needs to improve as it works better then all of the rest I have used. The live chat is so helpfull that if you have a problem you get a response almost immediately. The staff is so helpfull and friendly and it does not matter what part of the world you from they always give there 100% in getting you sorted.

Omar
Project Manager in US
Food & Beverages, 10,000+ Employees
Used the Software for: 6-12 months
Reviewer Source

Excellent tools and excellent service

4.0 2 years ago

Comments: Excellent, is one of our best partners in the company, with a very useful service, excellent source of data and an amazing team

Pros:

All the data that can be use for making desitions, the capacity to make changes in low time, and the team is always available for helping us

Cons:

Some features are not always clear for peeple that's not expert in the area but the team always take time to explain any doubt

Partoo Response

last year

Thank you for the kind words! Excellent tools and service, valuable data, quick changes, and a helpful team. We'll ensure clarity for everyone. Thrilled to be your best partner!

Cosmin
Assistant Manager in Germany
Automotive, 201–500 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Very useful system!

4.0 2 years ago

Comments: Great.

Pros:

Ease of use and the fact that you can diffuse all the listings info to all platforms.

Cons:

The analytics part could be improved, especially the visualisation part.

Raguraman
Advisor Digital Marketing in India
Retail, 1,001–5,000 Employees
Used the Software for: 6-12 months
Reviewer Source

The go to tool for Hyperlocal Strategy

5.0 3 years ago

Comments: I am very happy on the overall deliverables and wish the team all the best

Pros:

Easy to broadcast hyperlocal information across platforms especially Google My Business and Facebook and handle are ratings and reviews on these platforms in a single window.

Cons:

Sometimes, the Reviews and Recommendations are not traceable and difficult to pick up a conversation or identify a review at a later date

Partoo Response

2 years ago

Hello Raguraman Thank you so much for this feedback. We aim to be the best solution offering an all-in-one platform, and we are happy you are benefit from both presence management and review management. Best, Partoo

Simon
UK Brand Reputation Leader in UK
Retail, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Good

5.0 3 years ago

Comments: Very positive. Our account manager, Najoua, is great. Highly responsive. Support team were very good initially but it has slowed down a bit recently.

Pros:

The platform is more engaging for our stores, meaning they understand how they are doing and act on it.

Cons:

There is no AI on sentiment analysis which would be invaluable.

Laura
Cordinador marketing in Spain
Veterinary, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Todo lo que necesitas de tu ficha de negocio centralizado

5.0 3 weeks ago New

Comments: Muy satisfecha, a nivel funcional de la herramienta y a nivel personal con el equipo de soporte y demás compañeros. Ya son 4 o 5? años con vosotros y os recomiendo a todos los compañeros del sector

Pros:

Todo está centralizado, encontrar o gestionar cualquier necesidad es super sencillo y además, como tenemos implantada la API, se centraliza todo en la plataforma y es una maravilla.

Cons:

Se han eliminado funciones que antes disponíamos (gráficos de reseñas antiguas Vs Nuevas), este material era muy representativo para enviar a las clínicas para que vieran su evolución

Verified Reviewer
Verified LinkedIn User
Consumer Electronics, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Un'ottima piattaforma supportata da un team eccezionale

5.0 3 weeks ago New

Comments: La mia esperienza con Partoo è stata molto positiva. La combinazione tra l'eccellente qualità del servizio offerto e la continua innovazione tecnologica rende questa piattaforma una scelta vincente per chi cerca strumenti avanzati e un supporto di alto livello.

Pros:

Partoo si distingue per il suo team competente e disponibile, sempre pronto a supportarti in ogni esigenza. Inoltre, il loro sviluppo tecnologico avanzato, con l'integrazione di strumenti innovativi come l'intelligenza artificiale, rappresenta un grande valore aggiunto.

Cons:

Non ho riscontrato particolari aspetti negativi nell'utilizzo della piattaforma.

Laura
Digital Marketing Specialist in Italy
Automotive, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

Controllo totale e centralizzato sulle tue schede google my business

5.0 3 weeks ago New

Pros:

Partoo permette di gestire tutte le schede google my business della tua azienda in maniera veloce ed efficiente garantendoti un controllo totale sulle stesse. Per chi gestisce l'identità digitale di un grande gruppo è uno strumento davvero incredibile grazie anche a tutti i servizi correlati come la risposta alle recensioni.

Cons:

L'unica "pecca" di partoo se così si può definire è che per vedere le modifiche su google l'attesa è un po' lunga pertanto va gestito tutto con qualche giorno di anticipo.

philippe
Dirigeant in France
Marketing & Advertising, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

HONTEUX => pratiques malhonnêtes, et incompétence des services admins

1.0 2 months ago New

Comments: HONTEUX => Client et partenaire de Partoo depuis plusieurs mois, nous avons observé une dégradation de la qualité de service. Malgré nos demandes répétées de résiliation par email, la direction et les services administratifs semblent vouloir se jouer de nous en prétextant ne prendre en compte notre demande que lorsque nous aurons été recontacté par chargé de compte..., tout en continuant les prélèvements mensuels. La Manigance dure depuis 3 mois maintenant. Fonder sa réussite sur des pratiques malhonnêtes, c'est malheureusement la voie qu'a choisi Partoo !

Pros:

Trop peu malheureusement à comparer du prix demandé.

Cons:

Impossible à résilier alors que je suis à la lettre les directives des CGV. La manigance est bien rodée !

Elisa
Directora ecommerce y digital in France
Supermarkets, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Muy buena solución para centralizar las fichas y las reseñas de los puntos de venta

5.0 3 weeks ago New

Comments: Muy buena experiencia, la herramienta es fácil de uso y muy intuitiva

Pros:

Poder centralizar toda la información de los puntos de venta en una única herramienta para poder distribuirla en Google, en nuestra web y en nuestra app. Modificando la información en un único sitio (Partoo) se difunde en todos los canales.

Cons:

A veces es difícil contactar con el soporte cuando hay una urgencia

Jennifer
Social Media Manager in Italy
Food & Beverages, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

Partoo 10+

5.0 3 weeks ago New

Pros:

La facilità di utilizzo, l'accessibilità e l'interfaccia accattivante

Cons:

Ad oggi non ho svantaggi da segnalare!!!

carmen
Product Manager in Italy
Investment Management, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Mediamente positiva

4.0 3 weeks ago New

Comments: Utilizzo Partoo da anni e nel complesso l'esperienza è mediamente positiva

Pros:

la disponibilità del servizio clienti e la loro cortesia

Cons:

talvolta la lentezza nel risolvere i problemi di apertura di nuove schede

Andrea
manager in Italy
Retail, 5,001–10,000 Employees
Used the Software for: 1+ year
Reviewer Source

Facile ed intuitivo

4.0 2 years ago

Comments: Velocità di pubblicazione dei negozi sulle differenti piattaforme, con uso locale per orario apertura negozio

Pros:

Utilizzato per la localizzazione dei negozi sulle varie piattaforme con uso locale per modifica orari apertura negozio.Davvero semplice ed intuitivo nel suo uso

Cons:

Si potrebbe ampliare la scelta delle connessioni (eg. TrustPilot)

Daniele
STORE LEADER in Italy
Supermarkets, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source

Strumento utile per impattare sulla customer journey

5.0 2 years ago

Comments: lo uso perche' e' il modo piu veloce e diretto per comprendere i feedback dei clienti e visitatori

Pros:

avere dati e verbatim per redigire piani di azione

Cons:

risposte limitate; tempo èper rispondere

Carlos
QA & Contact Center Manager in Spain
Sports, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Con Partoo puedes ser líder en SEO Local

5.0 2 years ago

Comments: Tras haberlo utilizado en dos sectores totalmente diferentes, seguir las recomendaciones y la herramienta del equipo Partoo, permite aumentar tu visibilidad en Seo Local. Google es el escaparate de cientos de clientes, con Partoo puedes dejarte ver y, sobre todo, saber qué opinan de ti tus clientes. Cuáles son los puntos fuertes que añadir a los discursos y los de fricción. Recuperar clientes, trasladar la imagen de marca a la red.

Pros:

Partoo permite de forma cómoda y sencilla llevar a cabo la gestión de todos tus centros de forma centralizada, tanto en optimización de ficha como en gestión de reputación online. La posibilidad de habilitar templates, el filtrado por palabra clave, centro o Club. Poder lanzar Google Post de forma masiva. Analizar las estadísticas generales de cada club. Con Partoo puedes ser líder en SEO Local.

Cons:

Deberían añadirse los Google Productos de forma centralizada. La App con funcionalidades de la versión escritorio. Reporting personalizado por cliente, con análisis de competencia.

Natacha
Responsable E-commerce in Spain
Furniture, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Facilita nuestro trabajo diario

5.0 2 years ago

Comments: Mi experiencia ha sido muy positiva desde el principio, tanto con la plataforma como con el equipo.

Pros:

Partoo es una herramienta muy práctica y sencilla de utilizar que posibilita ahorrar tiempo y recursos para gestionar algo tan complejo como son los perfiles de empresa de Google. La posibilidad de poder gestionar todo desde una sola plataforma resulta muy útil y necesario, sobre todo para empresas como la nuestra que cuentan con múltiples establecimientos.

Cons:

No es costoso, pero debería haber más facilidades y posibilidades de adaptación cuando se añaden o se quitan establecimientos del total.

luigi
direttore di filiale in Italy
Retail, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Soddisfazioni ed assi di miglioramento

5.0 2 years ago

Comments: Gratificante leggere le recensioni lasciate dai nostri clienti più soddisfatti e costruttivo nel apprendere le esperienze di acquisto meno felici

Pros:

La velocità di risposta alle recensioni ed è molto comodo l'utilizzo delle risposte preimpostate

Cons:

Per il nostro utilizzo è perfetto, ci aiuta a migliorare e ad acquisire gratificazioni