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About TransparenSEE

A forward-thinking local marketing solution, TransparenSEE by DAC features a powerful dashboard for managing listings and reputation.

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Pros:

Not Available

Cons:

Not Available

TransparenSEE ratings

Average score

Ease of Use
4.8
Customer Service
4.9
Features
4.5
Value for Money
4.6

Likelihood to recommend

8.7/ 10

TransparenSEE has an overall rating of <span class="">4.7</span> out 5 stars based on <span class="">19</span> user reviews on Capterra.

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Filter reviews (19)

Nikki
Marketing Manager in UK
Automotive, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Great Tool

4.0 4 weeks ago New

Comments: Really useful tool that helps me manage google business pages and understand review performance across the networks.

Pros:

Really easy to update and navigate, and being able to see a network in one snapshot is great.

Cons:

Sometimes the functionality doesn't work, photo's and Review Insights

Amy
Operations Administrator in UK
Retail, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

DAC Group review

5.0 4 weeks ago New

Comments: Really good, easy to use and self manage. Team are very responsive.

Pros:

Customer service is really good, one of the team are always quick to reply and look into any issues. The platform is great for self managing most information, socI don't need to wait on someone else to update.

Cons:

We tend to have issues with information pulling through to apple maps,.I believe the issue is more Apple's end than with the software, as it seems to be better with Google.

Ron
Social Media Manager in Israel
Marketing & Advertising, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Smart filtering system to prevent abuse and enhance targeting of interested customers on social media

5.0 4 weeks ago New

Comments: TransparenSEE has enabled us to efficiently handle many of the tasks associated with managing interactions on social media. Continuous filtering of comments and directing responses as required.

Pros:

I liked TransparenSEE’s flexibility in managing customer reviews to ensure our social media reputation is efficiently protected. I liked TransparenSEE’s solutions that support review management by automatically deleting any abuse and the ease of setting up custom responses for all cases. I liked TransparenSEE’s efficiency in capturing interested people’s contact information, which makes it easy to motivate them via social media messages or emails. I liked TransparenSEE’s ability to manage content on social media, as it provides excellent scheduling, smart options to support the value of the content, and I liked the clear analytics on the best times to publish to increase engagement.

Cons:

TransparenSEE is free of complications, very smart, and provides a dashboard that facilitates collaboration.

Cameron
SEO in Canada
Facilities Services, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Effective citation management tool

5.0 3 weeks ago New

Comments: I believe it's a great tool for citation management with some bonus features

Pros:

citation management, reviews dashboard, analytics

Cons:

Whenever citation fields are locked (ie. can't update business phone number myself), I don't like my inability to edit and save quickly. I have to contact our rep to make the change for us.

Shir
Social Media Manager in Germany
Pharmaceuticals, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Best Automated Review for Social Media Compliance

5.0 2 weeks ago New

Comments: TransparenSEE has enabled us to create a unified model for all our social media accounts, and has contributed to supporting the direct filtering of anything that may affect our reputation and the quality of our posts.

Pros:

TransparenSEE supports intelligent scanning and alerting that ensures all social media posts and comments are compliant with policies. TransparenSEE quickly detects any violations and alerts us in real-time so we can take appropriate action immediately.

Cons:

TransparenSEE is easy to use, and links main and sub accounts directly without complications. Comprehensive documentation and reporting capabilities provide many details that help control compliance efficiently.

Yael
Social Media Manager in US
Marketing & Advertising, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Ensures access to an advanced level of review management

5.0 2 weeks ago New

Pros:

With TransparenSEE, I loved how all the updated reviews from all the sites and social media were collected on one page, it made it easy to collaborate on understanding the comments and formulating the appropriate response to them. I loved how TransparenSEE enabled us to not miss any negative or positive comments/reviews, and to reach out to satisfied and dissatisfied customers and retarget them independently and effectively.

Cons:

It happens that the list of reviews does not update automatically, which may affect the speed of our response.

Roberto
Traffic specialist in Italy
Automotive, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Expert Support: Always Ahead

5.0 last month New

Comments: Delivering competent support with a proactive approach, we stay consistently aligned with the latest Google updates and evolutions to ensure optimal results.
If I really have to find a little "Con", it's the following: in the previous few months it seems they are slower in terms of delivery of the projects. Before they were quicker. Probably it's due to higher demand of their clients.

Pros:

- Competent support - Pro-activity - Always on track with new Google updates and evolutions

Cons:

In the previous few weeks it seems they are slower in terms of delivery of the projects. Before they were quicker

Ezio
Head of Ecommerce in Italy
Automotive, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

TransparenYES

5.0 4 weeks ago New

Pros:

What I liked most about TransparenSEE is its focus on providing clear and accessible information about local strategy for our stores.

Cons:

You probably improve in the reactivity with the clients.

Monica
modération des avis clients in Italy
Automotive, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

plateforme de qualité

5.0 last month New

Comments: Nous utilisons la plateforme pour gérer les avis clients et les modérer.
Grâce à la plateforme, nous sommes en mesure de modérer les avis en temps réel et de filtrer les mêmes avis par magasins en temps opportun.

Pros:

plateforme fonctionnelle, complète et précise

Cons:

Rien de significatif à déclarer; je n'ai trouvé aucun inconvénient

Rubén
SEO Specialist in Spain
Construction, 1,001–5,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Buena herramienta de gestión para SEO Local

5.0 last month New

Pros:

Gestión de la plataforma y comunicación con la persona responsable de nuestra cuenta.

Cons:

El diseño de la plataforma debe mejorar y ser más usable.

Andrea
Modération des avis. in Italy
Automotive, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Plateforme TOP.

5.0 last month New

Comments: J’utilise la plateforme tous les jours pour répondre aux avis Google, aux questions et pour extraire des données d’avis Google.

Pros:

Je trouve la plateforme intuitive et fonctionnelle. En cas de problème, le support est très rapide et utile.

Cons:

Rien de pertinent, je trouve que la plateforme est complète.

Christiane
Head of Commercial in Germany
Hospitality, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Ein sehr hilfreiches und übersichtliches Tool -

4.0 4 weeks ago New

Comments: Wir nutzen das Tool in unterschiedlichen Abteilungen (bzw Häusern), unabhängig von einander. Der Überblick über alle Häuser ist sehr hilfreich zur Nachverfolgung und Verbesserung einzelner Standorte.

Pros:

Die Einfachheit der Nutzung, vor allem für das Bearbeiten mehrerer Standorte und das Beibehalten des Überblicks dessen.

Cons:

Ich würde mir wünschen vom Dashboard aus sofort zu den einzelnen features zu gelangen (zB Reviews/not responded to > anklicken und gleich auf den not responded Reviews zu gelangen)

Joelle
Digital marketing manager in Canada
Hospital & Health Care, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Je recommande cet outil

4.0 3 weeks ago New

Comments: Très utile et nous permet de sauver temps et énergie

Pros:

D’avoir toute l’information de nos fiches Google regroupées à un seul endroit et de faire des publications en bulk

Cons:

Parfois les nouvelles features ont besoin d’être rodées avant d’être bien fonctionnelles, comme le posts Apple. Sinon le bulk upload des locations pour des posts Google n’est pas facile à utiliser.

Denis
Manager de zone internationale in France
Automotive, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

retour expérience utilisateur régulier

5.0 last month New

Comments: - très friendly user
- pour des utilisateurs qui n'ont pas une fréquence d'utilisation quotidienne, il est très facile de trouver l'information souhaitée à chaque connexion
- Efficacité et professionnalisme des équipes supports

Pros:

friendly user prise en main rapide Procure les bons indicateurs

Cons:

Rien a signaler de spécial sur cette question. A la prise en main des points d'amélioration ont été sollicité. Ils ont été réglé rapidement

Estefania
Ecommerce Manager in Spain
Retail, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Un gran producto

5.0 last month New

Comments: Una gran herramienta para la gestión de tu reputación

Pros:

Lo que más me gusta es la gestión masiva de la configuración de horarios de apertura y cierre

Cons:

Me cuesta algo la extracción de informes

Michelle
Cheffe, marketing local in Canada
Hospital & Health Care, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Utilisation TransparenSEE

4.0 3 weeks ago New

Comments: Je n'ai jamais travaillé avec un autre logiciel, donc je ne peux comparer. Par contre, je le trouve très utile pour les données que j'ai besoin.

Pros:

Clarté des données et facilité de navigation.

Cons:

À ce jour, aucun pour l'instant. J'aimerais avoir la possibilité de générer des rapports complets sur les statistiques et avoir également des insights sur les initiatives.

Roberto
Administrador de sistemas in Spain
Retail, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Útil pero mejorable

4.0 4 weeks ago New

Pros:

centralizar toda la información en un único sitio

Cons:

Más opciones de explotación del dato como por ejemplo Json o conector mysql para incorporar a nuestros sistemas

Victor
Global Digital Activation Manager in Spain
Construction, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Gran herramienta para la gestión del Local SEO

5.0 last month New

Pros:

Usabilidad y que cubre con lo que necesitamos para tener una estrategia transversal de SEO Local multimercado.

Cons:

Nada, es muy completa y usable, se ajusta muy bien a las necesidades y requerimientos del proyecto.

Luis
Ecommerce manager in Portugal
Automotive, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

Location data Portugal

4.0 4 weeks ago New

Pros:

A frequência de transição de dados e relatórios claros e sintéticos

Cons:

No global, penso que o dashboard da plataforma poderia ser mais simplificado