Gem

Gem is an excellent tool for finding interesting candidates!

Comments: My experience with Gem and the CS team has been great. It has helped me a lot with candidates' responses to my outreaches, so I would recommend it.

Pros:

It makes the outreach process super easy and it helps to get more responses from candidates with the sequences.Integrates with a lot of tools, including our ATS (Greenhouse).Easy to use.Very helpful information in their guides.Amazing analytics tools.

Cons:

I like everything about Gem, so I don't have any negative comments.

Great Recruiting & Sourcing Tool!

Comments: Overall, Gem is a great tool for any company's recruiting stack. It's got a ton of features, great integrations, and they're backed by top tier VCs!

Pros:

I like that Gem has a strong database of email addresses that they verify, their reporting and analytics is very useful for identifying bottlenecks in the recruiting & sourcing process, reviewing top of funnel metrics for the team, and measuring template effectiveness when reaching out to candidates.

Cons:

I believe the user interface is a bit clunky and could honestly use a design make-over.

Stay Away From This Product!

Comments: In 2021 product was good But in 2022 the product went completely downhill following mass layoffs Account Management is unreachable, and customer support do not understand the productUser Account can be terminated at any point with no explanation Over 100,00 candidates lost Millions of dollars in potential deals down the drain

Pros:

The text campaigns and sequences are very good

Cons:

Less than 5% accurate emails for candidatesNo live chat for Customer SupportNo communication on the relationship with Account Management Resume search engine does not work The system does not prevent duplicate entries

GEM it is

Comments: Gem is really good for recruitment and obtaining data for better outreach, especially in Recruitment and HR roles.

Pros:

This platform is really good especially in sourcing as it has automatic sequencing that will send follow-up emails which is time-saving. You could also integrate other software tools for seamless transfer of data.

Cons:

interface as it's a little confusing but when you get the hang of it then you get comfortable

Glad that I signed up

Pros:

Amazing tool to classify and organize data. Pivot to send mass emails

Cons:

I wish they had a live customer service, however, they do answer very fast

Gem is the choice tool for your sourcing needs

Comments: Overall we are very happy with Gem has our primary sourcing and outreach platform. We are also happy with the support from the team who are quick to respond to any issues as well as being open to feedback and product enhancements.

Pros:

Gem is a very intuitive product and may not have the bells and whistles of some of the other sourcing tools in the market, but what it can do - it does really well. The ability to customize drip campaigns and A/B test your sourcing outreach is the primary reason that we chose Gem, coupled with the ability to send on behalf of leaders across your organization also enables you to be more successful in your outreach. What's more, Gem can accurately identify and source direct email contacts for prospects to allow you to connect with candidates easily.

Cons:

As with any data sources, the email lookup is not always going to be 100% accurate.

Close to perfect

Pros:

I love the amount of features I can leverage without feeling overwhelmed by the amount of information. Gem feels very intuitive and well-designed. The feature I love the most are sequences (and their analytics), which are the biggest time saver & continuous improvement tool when it comes to messaging candidates.

Cons:

Although I love sequences, I wish there was a way to automate LinkedIn messages as well, which are currently semi-manual (still very intuitive with an easy copy/paste interface and reminders). The other thing I'm missing is more visual alerts on active candidates, so team mess-ups can be avoided for candidates who have recent activity or important notes in their activity tab, which sometimes doesn't show up in the sidebar overview.

A recruiting toolbelt essential

Pros:

An easy tool to integrate and launch, Gem takes the manual effort of communicating with prospective talent and effectively automates and helps you improve through analysis and best practices.

Cons:

Being automatically alerted when contact information is updated.

Gem for recruiters

Pros:

I really like that Gem makes it easy to track my outreach stats and pipeline.

Cons:

I wish that you were able to send LinkedIn messages directly through gem rather than setting sequences for LI messages and having to go back and send manually. It feels clunky at this stage still.

New Gem User

Comments: Positive!

Pros:

Super helpful in terms of keeping track of candidates and standardizing workflows.

Cons:

I personally feel like the interface looks a little jumbled at times. Additionally, I wish there was a way to remove people that you have already hired at your company from the candidate search.

Very Easy to Use!

Pros:

Gem seems really straightforward and easy to navigate! Our recruiting team is finding it really helpful!

Cons:

In my role, there aren't many things that I dislike, I would say that maybe including a searchable FAQ page within the program to help troubleshoot if it doesn't already exist.

You need this, trust me.

Comments: A+++++++
[SENSITIVE CONTENT] is the best, he listened to a lot of my feedback early on and really valued my ideas. The engineers are awesome. Early on we had a few technical problems and they would always act quick and fix things fast even if that involved coming to our company office. Customer Service / Support is amazing. They always get back to me really fast and always have a solution that will fix my problem.
I love their blogs, articles, open houses, recruiter meetups, and all the other events that they are always hosting. They offer so much it's just incredible.

Pros:

I've been sourcing for 22 years and I always prayed / hoped / wished there was a tool that would make my life easier. Gem is that tool. It's fast - you can upload a candidate from Linkedin, throw it in a project folder, throw it in a prospect req in GH, find a personal email address, write a personalized email and have it go into an automated followup sequence that will follow up for the rest of time if you want it to. And I can do all that in about 30 seconds. It's amazing. I can see who is opening my email, who is clicking on my links, who is replying, and who is interested. I can send emails as my boss with his real email address. I can see all my metrics and monitor my conversation rates. For candidates that never replied in the past, I can easily through them into a new sequence and continue reaching out. Its an amazing tool!

Cons:

I've been begging [SENSITIVE CONTENT] to build an ATS but he won't do it. :(

Organized and User Friendly!

Comments: My company uses gem to reach out to candidates for recruiting purposes. Because of the sequence set up, we can automatically schedule and send multiple emails in hopes of getting a response. It is nicely organized by sequence and project and shows clean data at the top to show how successful your sequences are.

Pros:

For someone not super tech savvy, this was very user-friendly and well organized. It's extremely helpful in collaborating with my team and keeping track of our candidates and their status.

Cons:

We are moving from Google to Outlook, and in the middle of this integration some of our sequences are not being stopped when a candidate responds, unless we log into Gem separately to mark them as replied.

The best recruiting tech tool I've used

Pros:

I like that Gem sits on top of Linkedin and enables me to quickly add prospects into a nurture campaign

Cons:

Sometimes, there are limitations to how many profiles that I can download off of Linkedin onto Gem and sometimes I have to manually download the profiles

One of the best sourcing tools in the market!

Comments: Excellent, it beats any other sourcing tool out there.

Pros:

Achieving superb response rate thanks to the sequences and how easy they are to set up. Not only it allows personalisation at scale, but it also gives you the tools to send highly personalised messages. Their reporting and analytics tool has saved me lots of time and is well-rounded in terms of the info that you can download from candidates.

Cons:

There are mainly 2 things that I would love for them to improve: Making sure that the email that gem is showing is actually the email of the candidate (would be nice to know how it was generated to double check). It would be great if you could select candidates from a peoject/sequence and only download the info of those.

I love using Gem and their team!

Comments: Through my experience working with Gem I've been able to harness our recruiting data to allow is to make huge strides with our Diversity recruiting goals as well as uncover insights that help us re-organize and become a more efficient team. The team at Gem has been very helpful and I love partnering with them as they certainly have been committed to enabling us to achieve our goals.

Pros:

I love that it gives us the ability to track our recruiting efforts towards our Diversity goals. I also love how easy it is to automate sequences and email campaigns while also providing quantifiable data so we can continue to iterate on our strategies. Lastly, the reports are great to view recruiting pipeline health.

Cons:

Whenever I think of something that could be improved on the team is quick to help me find the solution. I really enjoy partnering with their CS team.

Great CRM and great insights!

Comments: I love it. It eases my work flow as a sourcing recruiter, I've had many positive candidate experiences that came from the automated follow-ups. It's simple to change up sequences and track the success of various campaigns.

Pros:

Easy for follow ups, tracking candidates, tracking metrics (including gender).

Cons:

The UI could be a bit more pretty and modern if I had to say something.

Easy to use - great way to stand out to candidates!

Pros:

I've been a Gem user for over 2 years now. Gem is super user friendly and intuitive. Because the product is so intuitive it was very easy to get onboarded and comfortable with it. What I love most about the product is how it automatically catches mistakes like double emails to the same candidate, missing links in emails etc. Gem takes care of all the details so I don't have to. My job as a recruiter has gotten infinitely easier! I also just love the core product. When I was sourcing manually I would often forget to send 3rd and 4th follow up emails -- now Gem does all that for me. Lastly, the data Gem provides about each campaign has been SO valuable -- I now have all the information I need to adjust and adapt my approach based on what that data is telling me. Before Gem I was sort of flying blind, I ended up doing a lot of data analysis manually which was incredibly time consuming and frustrating and I was never 100% sure things were accurate. I am a big fan of this product!

Cons:

Nothing really - I love this product! Gem's customer service is amazing so whenever we notice a bug or have issues with things not working well we've always been able to get everything fixed quickly.

Gem is Worth Buying

Pros:

The pros are it makes your work automated, super organised and all the data is collected very precisely

Cons:

There are no cons as of now, I just wish it could find more email addresses and phone numbers

If you don't have Gem, you should!

Pros:

Gem is one of the best software products I've used for daily use. Some of my favorite features include the talent pipeline, personalizing analytics dashboard, and the outreach stats to track which versions of sequences work best.

Cons:

One thing that I think could be improved is getting daily, weekly or monthly reports for analytics that people have run before so you don't have to go back every time you want to.

GEM is the BEST

Pros:

GEM is tackling problems that other recruiting tools have failed to tackle or don't do well enough. Everything I don't like about LinkedIn Recruiter, the ATS's I've used, the reporting tools, GEM has created a solutions and made those workflows easy and effective!

Cons:

It can be hard to get adoption of the tool because many recruiters comes from roles where they either didn't have great tools or the tools they had were ineffective. There needs to be a champion at every company and a SME to help get the adoption.

My only must have tool outside of LinkedIn Recruiter and an ATS

Pros:

I like how you can set up drip email campaigns and even thought sending inmails is manual, it's much better to remind you when you have to send that follow up(2nd, 3rd) whereas before it would be a one and done.

Cons:

I'm curious to explore more about the pipeline/stage analystics connected with Greenhouse

Secret Weapon

Pros:

- Automates the sourcing process, allowing you to set up drip campaigns (either short bursts or long-term) - Data visualization in sourcing efforts - Ease of access to hiring teams to have insight into sourcing efforts

Cons:

- Manual inmail sequences - Difficult to setup/share drip campaigns with teammates - Expensive

Recruiter's Dream

Comments: Overall I love it and I wholeheartedly know it saves me a ton of time! Thank you Gem!

Pros:

It saves SO much time! It saves you a lot of typing as well, so it saves you ergonomically as well! I love how you can set templates for projects, that they are timed, and that they stop when someone replies... it is very intuitive and smartly made.

Cons:

I would love a pop out of the person's LinkedIn page for a quick glance, rather than needing to open a whole new tab to see their profile from a sequence/project.

Turbo-charging Recruiting

Comments: Overall I feel like utilizing Gem in my sourcing/recruiting function provides me with a competitive advantage to help attract and engage candidates.

Pros:

Integrates seamlessly with ATS, LinkedIn, Calendly, etc. and provides excellent data on effectiveness of outreaches, candidate engagement with messaging (open rates, click rates, etc.), and qualitative sourcing information.

Cons:

Sometimes the "download as pdf" feature can be a little slow or buggy, but it's generally responsive.