17 years helping Singaporean businesses
choose better software
What Is Yay?
Yay.com offer a powerful Cloud-based business phone system complete with professional business features. Easily scalable, flexible and compatible with smartphones, computers and desktop phones. A seamless solution for your team whether in the office, at home or on the go. Set-up in minutes and benefit from a host of features such as Smart Call Routing, Call Recording, IVR Call Menus, Call Stat Reporting and more. Try free for 14 days or speak to a friendly expert today.
Who Uses Yay?
Small, Medium and Large Businesses, Home Office Workers, SMEs, Business Startups, Entrepreneurs, Freelancers, Remote Workers, Public Sectors, Educational Institutions.
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Reviews of Yay
Average score
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A great VOIP provider for a small business
Comments: Fantastic. No complaints, helped us expand with such ease I wouldn’t switch to another provider.
Pros:
The price, this was so easy to set up and the plan we were on was just great to get us started in the beginning. We really needed an answer service to help our growing small business with a large self employed time and this was just perfect for leaving clients with a professional experience when we hadn’t moved out our office out from the garage. It was easy to add extra staff once we started expanding and actually allowed us to keep our staff as work from home because of how easy the software is to use.
Cons:
No cons. It’s really well priced and I would consider it actually more than reasonable what they ask for for the level of service and features you get
Alternatives Considered:
Cracking call quality and good support
Comments: Great company, not cheap but the quality is very good
Pros:
Really strong call quality, easy to customise and good support
Cons:
My old VoIP provider would show me that a colleague had answered a call and who. We have lost this function now sadly.
YayYay Response
2 years ago
Hi Ali, thanks so much for taking the time to leave a review. It's really much appreciated. We're really glad to hear that you're enjoying the app and service. Just as a note, it's possible to see when your colleagues are on a call/available via the contacts section in the softphone app. If interested in viewing who answered calls, this detail can be viewed in your online dashboard and includes detail such as where the call came from, who picked it up, call duration and call recordings. You can also filter on the information you want to see, as well as download this detail for trend analysis too. If there's anything the team can help with, please don't hesitate to give us a call or drop us an email. We're always happy to help!
Buena aplicación VoIP de llamadas telefónicas
Comments: En la búsqueda de opciones para realizar llamadas a través de la red, Yay ofrece buenos precios y un soporte al cliente muy bueno. Si alguna vez necesito de este tipo de servicios, seguramente estará entre mis primeras opciones.
Pros:
Ofrece buenos precios muy competitivos en relación a la competencia y a las llamadas de tipo estándar.
Cons:
No soy usuario directo de Yay, por lo que no puedo ofrecer una opinión personal basada en la experiencia.
YayYay Response
last year
Thanks so much for your review Juan. It's great to hear that you're enjoying your trial. If you're thinking of upgrading to a full plan, or you need any asistance with anything else in the future, please don't hesitate to get in touch. We're always happy to help!
