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About HyperTrack

Powering the world's location-based logistics

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Pros:

Easy to integrate with the project, it already has open source apps to facilitate the use process. Complete solution for those working with urban mobility.

Cons:

Since we started until now, there has been a lot of progress made, but there is still some key operational aspects that are missing.

HyperTrack ratings

Average score

Ease of Use
4.7
Customer Service
4.6
Features
4.4
Value for Money
4.1

Likelihood to recommend

8.6/ 10

HyperTrack has an overall rating of <span class="">4.5</span> out 5 stars based on <span class="">11</span> user reviews on Capterra.

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Filter reviews (11)

Eric
Eric
IT Dept in Canada
Verified LinkedIn User
Transportation/Trucking/Railroad, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Micro tracking of courier / delivery drivers

5.0 4 years ago

Comments: We've been a HT client for a few years now, nothing by praise for this company and its staff.

Pros:

We use on a min by min basis HT, we love the webhook capabilities, the simplistic interface that runs seamlessly in the background. The SDK is extremely battery friendly, so much so that you barely even know its running on devices with 2000mah batteries... on a device with 4900mah, the software runs for days before needing to charge the device. The dashboard is easy on the eyes, and provides access the basic information a fleet manager would require straight out of the box.

Cons:

We aren't too fond of the way activities are updates after the fact, but its a small work around given the potential power of the solution.

Santiago
Chief Product Officer in US
Automotive, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Great Product for our Operations Team

5.0 4 years ago

Pros:

I think that it is a software that is easy to implement and that actually gets the job done in the right way. I like the fact that it easily calculates estimated times of arrival and tracks every movement really easily. I didn't personally implement the integration with the software itself, but I am constantly using it and it works really well. The documentation I was told is very good as well. Thank you!

Cons:

I see that sometimes the maps in the links that we send to the customer to see where their vehicle is going, takes some time to load and therefore affects user experience a little bit. I would also like for it to be easier to implement a view in which you could see exactly where all the users of the application are in a specific moment.

Verified Reviewer
Verified LinkedIn User
Staffing & Recruiting, 5,001–10,000 Employees
Used the Software for: 1+ year
Reviewer Source

HyperTrack has positive and negative aspects.

4.0 2 years ago

Comments: The tracking of the parcels that we carried in the human resources company was going to be guaranteed with this program but it was not like that, it had quite a few add-on errors when integrating it into the system, we mainly used it for tracking and GPS management. It is sure that it has a good GPS system but in the company we needed the stability of a program that had all the characteristics and this program did not meet them.

Pros:

It is a good logistics tracker, it not only allows you to do a GPS routing of your apps but also to create them, in the case of GPS it has quite an important takeover, accurate with georeference points, it has an app packaging system very fast.

Cons:

Despite its commercial trial model, it could not satisfy our demand, what caused us interference was the implementation, it took a long time and the support is quite slow, the SDKs are not up to the task and we believe that this could have been greater than expected due to the price we paid.

Miguel
Miguel
CEO in Australia
Verified LinkedIn User
Computer Software, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Excellent option for adding location services to your app

5.0 3 years ago

Pros:

Hypertrack has a very well thought out set of api's that make it incredibly easy to add location services to your app.

Cons:

Nothing we can think of- the Hypertrack team is building an amazing product

Partha
Director of Software Engineering in US
Construction, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Best non intrusive tracking component for Companies

4.0 3 years ago

Pros:

Easy of use, great support, and accuracy.

Cons:

Wish that upgrades were made available faster as we iterate over new versions of OS

Shourya
Program Manager in India
Consumer Goods, 1,001–5,000 Employees
Used the Software for: 6-12 months
Reviewer Source

One of the best softwares I have come across

5.0 4 years ago

Comments: Very good

Pros:

The accuracy and the UI of the software is really impressive. It becomes very easy for us to track our delivery executives using this software.

Cons:

There are some frequent bugs that restrict our work and HyperTrack crashes if user disables the geo location.

Divyanshu
Software developer in India
Automotive, 201–500 Employees
Used the Software for: 6-12 months
Reviewer Source

Hypertrack Expereince Review

4.0 4 years ago

Pros:

Integration support is just great, had few issues while integration, but chat support provided live support, backend system is powerful and smooth.

Cons:

UI for dashboard is not user friendly and sort of complex, their documentation is not well updated

Armand
Business Analyst in Netherlands
Transportation/Trucking/Railroad, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Easy Tracking

4.0 4 years ago

Pros:

Powerful and with a easy implementation. Useful features as geofencing.

Cons:

The UI could be more intuitive and responsive.

Silas
CEO in Brazil
Computer Software, 2–10 Employees
Used the Software for: Free Trial
Reviewer Source

Perfect Solution

5.0 4 years ago

Comments: Hypertrack help my customer manage his truck fleet easily and quickly.

Pros:

Easy to integrate with the project, it already has open source apps to facilitate the use process. Complete solution for those working with urban mobility.

Cons:

To improve it should just be cheaper. Currently I think it's still a little expensive.

Alan
Product Manager in Argentina
Logistics & Supply Chain, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Complete and simple to implement API and other toolss

5.0 4 years ago

Comments: Hypertrack helped us provide a worker tracking solution in just of 1 product development cycle, which helped our end users to understand how to improve their operations.

Pros:

Hypertrack Helps us achieve our tracking goals with an intuitive and simple to implement API. The documentation is really complete, and the support team is fantastic in terms of speed of response and follow-up. I totally recommend implementing Hypertrack API and embedded map

Cons:

No major cons on the implementation. There were bugs as always, but they were quickly solved.

Bernard
Managing Director in Mauritius
Information Technology & Services, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Good framework - still room for improvement

4.0 4 years ago

Pros:

With the pandemic, we were looking for a software that could help delivery operations linked to online ordering, and Hypertrack had the backbone and use cases that were close to what we were looking for

Cons:

For sure it had a nice look and feel, but it was missing a lot of the business logic in the logistics sector. Since we started until now, there has been a lot of progress made, but there is still some key operational aspects that are missing