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About DocVilla

Customizable, cloud and web based all-in-one health technology EMR and PM software for independent medical practices.

Learn more about DocVilla

Pros:

I work as IT Strategy consultant and have been recommending and leveraging DocVilla for multiple practices. All the doctors have been extremely happy with the software as well as customer support.

Cons:

The engineering team develops anything that I need and is missing.

DocVilla ratings

Average score

Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0

Likelihood to recommend

10.0/ 10

DocVilla has an overall rating of <span class="">5</span> out 5 stars based on <span class="">45</span> user reviews on Capterra.

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Share your experiences with other software buyers.

Filter reviews (45)

Smiita
Smiita
Admin in US
Verified LinkedIn User
Hospital & Health Care, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Super customizable

5.0 7 months ago

Comments: Excellent so far ! Highly recommended for anyone.

Pros:

We use and partner with DocVilla for various medical practices across the nation. It’s offers us a white labeled and customized solution and has everything we need.

Cons:

Nothing. It’s an excellent and super customizable software

PS3G Response

7 months ago

Hi Smiita, Thank you so much for your positive feedback and for entrusting DocVilla with your comprehensive healthcare needs including EMR/EHR, telehealth, patient portal, consent form signing, messaging, eFax, eRx, EPCS (Controlled Substances), practice management, inventory management, task management, patient reminder notifications, and insurance billing (RCM). Thank you for your trust in us. We look forward to continuing to support your practice's needs. Thank you!

Amanda
President in US
Medical Practice, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

DocVilla is the best EHR out there

5.0 2 weeks ago New

Comments: Amazing ! It’s a pleasure to work with DocVilla team and they are very knowledgeable, helpful and directing you with any customization that is needed.

Pros:

Literally everything! So easy to use, from patients to managing records, billing with automated ERA, and prescribing.

Cons:

None. Love this program. They have everything that you can think of.

PS3G Response

2 weeks ago

Hi Amanda, Thank you so much for your positive feedback and for entrusting https://www.DocVilla.com with your comprehensive healthcare needs including EMR/EHR, telehealth, patient portal, consent form signing, messaging, eFax, eRx, EPCS (Controlled Substances), practice management, inventory management, task management, patient reminder notifications, and insurance billing (RCM). Thank you for your trust in us. We look forward to continuing to support your practice's needs. Thank you!

Rose
Exec Assistant in US
Mental Health Care, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

DocVilla has helped our practice get back to normal!

5.0 8 months ago

Comments: See above. I genuinely enjoy the system and believe we have made the right choice. DocVilla needs to promote themselves more to the mental health/psychiatric community.

Pros:

I wanted to take a moment to express our satisfaction with DocVilla's all-in-one system. Since adopting it, we've been consistently impressed with its performance and functionality. Following the merger that led to the transition from Kareo to Tebra, we experienced some disappointment with the new platform. However, DocVilla has surpassed our expectations, delivering on its promise's in a way that truly benefits our practice. The system's provision of excellent customer support has been invaluable, ensuring that any issues or queries are addressed promptly and effectively. Moreover, its seamless claim submission process has streamlined our administrative tasks, saving us time and effort. Perhaps most importantly, DocVilla's patient payment and ERA processing capabilities have been a game-changer for us. The system not only facilitates smooth transactions but also enhances the overall patient experience, which is essential for maintaining satisfaction and loyalty. In light of our positive experience with DocVilla, we're confident in our decision to rely on this platform for the long term. We're grateful for the consistent quality and reliability it offers, and we look forward to continuing our partnership. Thank you for providing such an exceptional solution for our practice's needs.

Cons:

I would like for DocVilla to give me the option to email patients when a change is made on their appointment. Sometimes a mistake is made, such as telehealth is booked in Error. When this happens patients get confused.

PS3G Response

8 months ago

Hi Rose, Thank you so much for your positive feedback and for choosing DocVilla for your comprehensive EMR, telehealth, patient portal, messaging/SMS, eFax, eRx, EPCS, practice management, task management, patient reminder notifications, and insurance billing needs. Whenever you update/cancel an appointment, patients automatically receive an email notification about the change. You can also send secure, HIPAA-compliant messages directly through the patient portal. DocVilla will alert patients via email that their doctor has sent a secure message, prompting them to log in to the patient portal to read it. For patients who haven't set up a patient portal account, you can text them directly on their mobile phones, ensuring to only include non-PHI data. Please be cautious with direct emails to patients, as using common free email services like Yahoo, AOL, and Gmail could pose HIPAA violations due to potential data harvesting or the risk of sending emails to incorrect address. Thank you!

Devi
Nurse Practitioner and Co-founder in US
Medical Practice, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Love the EHR and Customer Service

5.0 3 months ago

Comments: Amazing, Fabolous, Expectational customer service.

Pros:

Customer Service and the EHR software Product

Cons:

Nothing. This guys are amazing to work with. I highly recommend to anyone.

PS3G Response

3 months ago

Hello Devi, Thank you so much for your positive feedback and for entrusting https://www.DocVilla.com with your comprehensive healthcare needs including EMR/EHR, telehealth, patient portal, consent form signing, messaging, eFax, eRx, EPCS (Controlled Substances), practice management, inventory management, task management, patient reminder notifications, and insurance billing (RCM). Thank you for your trust in us. We look forward to continuing to support your practice's needs. Thank you!

La’Risha
NP - Owner in US
Mental Health Care, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

All in one EHR

5.0 2 weeks ago New

Comments: Extremely happy with the EHR. I don’t have to use multiple systems now as everything is one single system.

Pros:

Simple to use, has everything is one place, lot of psych templates and also has the ability to create custom templates, customer service is super helpful.

Cons:

None, it has everything is one one place

Alexandra
Doctor in US
Medical Practice, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

All in one EHR software

5.0 last month New

Comments: I have evaluated a lot of EHRs before we switched to DocVilla and love it.

Pros:

Everything. It's easy to use EHR with labs, eRx, practice management, cloud based, telemedicine, inventory management. I love their feature of services where we can bundle the ICD, CPT and SOAP. Customer service is phenomenal.

Cons:

It's an excellent EHR software. I love it.

PS3G Response

4 weeks ago

Hi Dr. Alexandra, Thank you so much for your positive feedback and for entrusting https://www.DocVilla.com with your comprehensive healthcare needs including EMR/EHR, telehealth, patient portal, consent form signing, messaging, eFax, eRx, EPCS (Controlled Substances), practice management, inventory management, task management, patient reminder notifications, and insurance billing (RCM). Thank you for your trust in us. We look forward to continuing to support your practice's needs. Thank you!

Renee
Owner and Nurse Practitioner. in US
Medical Practice, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Best EHR out there!

5.0 last month New

Comments: Wonderful and smooth, user friendly and all in one EHR.

Pros:

Very informative and patient, best customer service!

Cons:

There is nothing I did not like about DocVilla.

PS3G Response

3 weeks ago

Dear Renee, Thank you so much for your positive feedback and for entrusting https://www.DocVilla.com with your comprehensive healthcare needs including EMR/EHR, telehealth, patient portal, consent form signing, messaging, eFax, eRx, EPCS (Controlled Substances), practice management, inventory management, task management, patient reminder notifications, and insurance billing (RCM). Thank you for your trust in us. We look forward to continuing to support your practice's needs. Thank you!

Denise
Denise
Physician owner in US
Verified LinkedIn User
Medical Practice, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Great EMR for medical practices

5.0 3 weeks ago New

Pros:

You can get a live person to respond to you when needed. Very responsive. Intuitive EHR.

Cons:

No cons yet encountered

Mary
FNP-Owner in US
Health, Wellness & Fitness, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Affordable all in one cloud based EHR

5.0 3 weeks ago New

Comments: Easy to use, excellent customer service, all in one and affordable compared to features that it offers.

Pros:

Works great for my med spa. Have inventory management and billing module built within the EHR. So I can manage the patient scheduling, track inventory, charge patients, send automatic reminders, get consent forms signed, have a patient portal, etc. all in one place.

Cons:

This is an excellent software. I do not have any complaints.

PS3G Response

2 weeks ago

Thank you so much for your positive feedback and for entrusting https://www.DocVilla.com with your comprehensive healthcare needs including EMR/EHR, telehealth, patient portal, consent form signing, messaging, eFax, eRx, EPCS (Controlled Substances), practice management, inventory management, task management, patient reminder notifications, and insurance billing (RCM). Thank you for your trust in us. We look forward to continuing to support your practice's needs. Thank you!

Cee
Doctor in Canada
Medical Practice, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

All in one cloud based EHR

5.0 3 weeks ago New

Comments: All in one EHR. You can’t go wrong with it.

Pros:

It’s all in one EHR. I use it for both weight loss and primary care practice. Has ton templates and also has the ability to create custom templates. Support is very responsive and knowledgeable.

Cons:

Love DocVilla EHR. There are no cons in the software.

PS3G Response

3 weeks ago

Dear Dr. Cee, Thank you so much for your positive feedback and for entrusting https://www.DocVilla.com with your comprehensive healthcare needs including EMR/EHR, telehealth, patient portal, consent form signing, messaging, eFax, eRx, EPCS (Controlled Substances), practice management, inventory management, task management, patient reminder notifications, and insurance billing (RCM). Thank you for your trust in us. We look forward to continuing to support your practice's needs. Thank you!

Divya
Office Manager in US
Medical Practice, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Best EMR system

5.0 6 months ago

Comments: Fabulous and excellent. The customer service is amazing.

Pros:

I work as office manager in two medical practices. One of them uses DocVilla. It has all the features that the doctor and staff needs including medical billing. I recommended DocVilla to the doctor of the other practice I work with and he would also be implementing DocVilla in his practice for EMR, telemedicine, billing, and patient portal.

Cons:

This is all in one EMR and has everything that you can think of.

PS3G Response

6 months ago

Thank you so much for your positive feedback and for entrusting https://DocVilla.com with your comprehensive healthcare needs including EMR/EHR, telehealth, patient portal, consent form signing, messaging, eFax, eRx, EPCS (Controlled Substances), practice management, inventory management, task management, patient reminder notifications, and insurance billing (RCM). Thank you for your trust in us. We look forward to continuing to support your practice's needs. Thank you!

Nicole
Therapist in US
Mental Health Care, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Mental Health Therapist Review

5.0 7 months ago

Comments: I have been using DocVilla for approximately 1 month and I can say it's very user friendly. There are also a ton of tutorials I can watch if I'm not sure how to do something.

Pros:

As a new therapist, DocVilla has made scheduling simple. If a client discusses medication management in session, I can easily schedule an appointment with one of our psychiatrists and vice versa. I love that I can join video conferences directly as well as complete my charting and case notes all in one spot. I'm sure there are many features I haven't discovered yet as a new user. I like that I can record sessions for discussions during clinical supervision.

Cons:

I am a new user, so maybe this is possible. But I wish there were a chat option available during video conferences. I could easily add links to resources for my clients there. That would be a bit more convenient for me than screen sharing.

PS3G Response

6 months ago

Hi Nicole, Thank you so much for your positive feedback and for entrusting DocVilla with your comprehensive healthcare needs including EMR/EHR, telehealth, patient portal, consent form signing, messaging, eFax, eRx, EPCS (Controlled Substances), practice management, inventory management, task management, patient reminder notifications, and insurance billing (RCM). Thank you for your trust in us. We look forward to continuing to support your practice's needs. Thank you! Additionally, you have the capability to communicate with your patients in real-time during consultations. You can send messages directly to the patient portal or via text/SMS. This ensures all chat is logged and documented for HIPAA compliance and audits. Since DocVilla is browser-based, you can manage video calls in one tab while charting and messaging in another, ensuring seamless communication and efficiency. Thank you once again for your trust in DocVilla. Regards, DocVilla team

Francheska
Office Admin Manager in Philippines
Medical Practice, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

5 star EHR and Practice Management Software

5.0 5 months ago

Comments: I work remotely and it's very fast software. So never had any issues with any downtime. I do patient scheduling and medical billing and other office management in DocVilla EHR.

Pros:

https://DocVilla.com is all in one practice management EHR software. It has everything that the doctor needs in one place. I work as virtual office manager for a medical practice and the doctor and nurses love DocVilla EHR software.

Cons:

Nothing so far. The doctor loves it. It's super user friendly, fast and easy to use. It's perfect.

PS3G Response

4 months ago

Hi Francheska, Thank you so much for your positive feedback and for entrusting https://DocVilla.com with your comprehensive healthcare needs including EMR/EHR, telehealth, patient portal, consent form signing, messaging, eFax, eRx, EPCS (Controlled Substances), practice management, inventory management, task management, patient reminder notifications, and insurance billing (RCM). Thank you for your trust in us. We look forward to continuing to support your practice's needs. Thank you!

Shikha
CTO and COO in US
Medical Practice, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Really Happy with DocVilla

5.0 11 months ago

Comments: I am happy customer. No complaints and would definitely recommend them.

Pros:

I love their customer service. We needed a lot customization which not many EHRs were offering. DocVilla helped us with customization as well as custom white labeled patient portal.

Cons:

It has a lot of features so it has a learning curve. Otherwise, it's a great platform.

PS3G Response

11 months ago

Thank you for taking the time to share your thoughts and for choosing DocVilla as your EMR. We look forward to continuing to support your practice's success and to any future opportunities to serve you.

Jeremy
CIO in US
Hospital & Health Care, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Fabulous Customer Service

5.0 8 months ago

Pros:

Compared to other systems we've used DocVilla is miles ahead of any of the competition when it comes to customer support.

Cons:

We are a small psych practice. The system works great but some decisions have been made for features that don't fit the best with our needs but fit better for larger practices.

PS3G Response

8 months ago

Hi Jeremy, Thank you so much for your positive feedback and for entrusting DocVilla with your EMR, telehealth, patient portal, messaging/SMS, eFax, eRx, EPCS (Controlled Substances), practice management, task management, patient reminder notifications, and insurance billing needs. DocVilla is utilized by a wide range of healthcare providers from solo practitioners to small, medium, and large-sized practices. As a comprehensive solution for any practice, it's understandable that not all features may be applicable or relevant to every practice setting. We truly appreciate your choice to use DocVilla and your confidence in our platform. We look forward to continuing to serve your practice's needs and to further enhance our services based on the valuable feedback we receive. Thank you!

Cisera
Office Manager in US
Medical Practice, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Love the customer service

5.0 7 months ago

Comments: It has been a great experience overall. I would recommend them to anyone looking for an EMR system.

Pros:

Simple and efficient, Everything is in one place. Love the customer service.

Cons:

Don't really have any. I love the system!

PS3G Response

6 months ago

Hi Cisera, Thank you so much for your positive feedback and for entrusting DocVilla with your comprehensive healthcare needs including EMR/EHR, telehealth, patient portal, consent form signing, messaging, eFax, eRx, EPCS (Controlled Substances), practice management, inventory management, task management, patient reminder notifications, and insurance billing (RCM). Thank you for your trust in us. We look forward to continuing to support your practice's needs. Thank you!

Reshma
Owner in US
Medical Practice, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

DocVilla is the best EMR

5.0 6 months ago

Comments: Awesome and fabulous
Customer service is great

Pros:

Its super user friendly and customizable EMR for my medical practice needs

Cons:

I highly recommed https://docvilla.com to any medical practice

PS3G Response

6 months ago

Thank you so much for your positive feedback and for entrusting https://DocVilla.com with your comprehensive healthcare needs including EMR/EHR, telehealth, patient portal, consent form signing, messaging, eFax, practice management, inventory management, task management, patient reminder notifications, and insurance billing (RCM). Thank you for your trust in us. We look forward to continuing to support your practice's needs. Thank you!

Courtni
Front Office in US
Medical Practice, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Highly recommended EMR system

5.0 7 months ago

Comments: Since I started using docvilla, It has been a simple process and I love how responsive they are.

Pros:

It is very simple to use and always available on all my machines.

Cons:

I love all of it. No complaints so far.

PS3G Response

6 months ago

Hi Courtni, Thank you so much for your positive feedback and for entrusting DocVilla with your comprehensive healthcare needs including EMR/EHR, telehealth, patient portal, consent form signing, messaging, eFax, eRx, EPCS (Controlled Substances), practice management, inventory management, task management, patient reminder notifications, and insurance billing (RCM). Thank you for your trust in us. We look forward to continuing to support your practice's needs. Thank you!

Sarah
Office Manager in US
Medical Practice, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Overall great platform, happy customer

5.0 11 months ago

Comments: Overall I am happy and I would recommend DocVilla

Pros:

We are part of bigger hospital system and already have EPIC. We wanted an easier EHR for direct primary care, telemedicine, patient portal and other needs. DocVilla was able to provide that solution as we didn’t find many softwares with DPC. Customer service is great, professional and prompt. Also, I have not seen any downtime yet in EMR.

Cons:

Nothing that comes in my mind. There was a learning curve in creating templates but customer service helped us out with training. It’s fast and pretty much everything including erx, telemedicine works fine.

PS3G Response

11 months ago

Hi Sarah, Thank you for your kind words about DocVilla.com We are glad we were able to assist you with your EMR, DPC, eRx, telemedicine, patient portal and customization needs. Your feedback is invaluable to us as it encourages our team to continue enhancing our services and offerings. We look forward to serving you further with your medical practice needs. Thank you DocVilla team

Neeraj
IT Strategy Consultant in US
Information Technology & Services, Self Employed
Used the Software for: 2+ years
Reviewer Source

Best EMR PM I have seen

5.0 6 months ago

Comments: Excellent. I highly recommend it to anyone looking for all in one EMR EHR PM software

Pros:

I would highly recommend DocVilla to any practice. I work as IT Strategy consultant and have been recommending and leveraging DocVilla for multiple practices. All the doctors have been extremely happy with the software as well as customer support. DocVilla EMR engineering team is knowledgeable to even customize the software for various practices e.g I have connected DocVilla with salesforce CRM using API for patient marketing.

Cons:

Nothing comes in my mind. DocVilla is all in one software that is super customizable

PS3G Response

6 months ago

Thank you so much for your positive feedback and for entrusting https://DocVilla.com with your comprehensive healthcare needs including EMR/EHR, telehealth, patient portal, consent form signing, messaging, eFax, eRx, EPCS (Controlled Substances), practice management, inventory management, task management, patient reminder notifications, and insurance billing (RCM). Thank you for your trust in us. We look forward to continuing to support your practice's needs. Thank you!

Deepti
Admin in US
Medical Practice, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Awesome software

5.0 7 months ago

Pros:

Easy to use and excellent customer service

Cons:

DocVilla has everything that I need or the doctor needs

PS3G Response

7 months ago

Hi Deepti, Thank you so much for your positive feedback and for entrusting DocVilla with your comprehensive healthcare needs including EMR, telehealth, patient portal, consent form signing, messaging, eFax, eRx, EPCS (Controlled Substances), practice management, inventory management, task management, patient reminder notifications, and insurance billing (RCM). Thank you for your trust in us. We look forward to continuing to support your practice's needs. Thank you!

Hardav
Medical Biller in US
Medical Practice, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Love the EHR and its customer service

5.0 5 months ago

Pros:

DocVilla.com is all in one EHR and is super user friendly!

Cons:

Nothing. This is a phenomenal platform for the medical practices

PS3G Response

4 months ago

Hi Hardav, Thank you so much for your positive feedback and for entrusting https://DocVilla.com with your comprehensive healthcare needs including EMR/EHR, telehealth, patient portal, consent form signing, messaging, eFax, eRx, EPCS (Controlled Substances), practice management, inventory management, task management, patient reminder notifications, and insurance billing (RCM). Thank you for your trust in us. We look forward to continuing to support your practice's needs. Thank you!

disha
Biller in US
Medical Practice, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

EHR with billing

5.0 5 months ago

Comments: Super intuitive and easy to use
Payments come from the insurance
Doctor loves the EHR

Pros:

We use it for medical billing and doctor loves it

Cons:

This is the best software we have used so far

PS3G Response

4 months ago

Hi Disha, Thank you so much for your positive feedback and for entrusting https://DocVilla.com with your comprehensive healthcare needs including EMR/EHR, telehealth, patient portal, consent form signing, messaging, eFax, eRx, EPCS (Controlled Substances), practice management, inventory management, task management, patient reminder notifications, and insurance billing (RCM). Thank you for your trust in us. We look forward to continuing to support your practice's needs. Thank you!

Manish
IT strategy consultant in Netherlands
Information Technology & Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Secure hipaa compliant EMR

5.0 6 months ago

Comments: I am senior IT consultant and help medical practices choose the right software. I refer DocVilla to any practice looking for all in one software and at the same time need secure and fast software. They use AWS and Google cloud.

Pros:

They have an excellent team of developers who really care about their customers and cyber security. The doctors and staff love DocVilla

Cons:

Nothing at all. This is excellent product and I would recommend and refer it to any practice

PS3G Response

6 months ago

Thank you so much for your positive feedback and for entrusting https://DocVilla.com with your comprehensive healthcare needs including EMR/EHR, telehealth, patient portal, consent form signing, messaging, eFax, eRx, EPCS (Controlled Substances), practice management, inventory management, task management, patient reminder notifications, and insurance billing (RCM). Thank you for your trust in us. We look forward to continuing to support your practice's needs. Thank you!

Lisa
Owner and Nurse Practitioner in US
Medical Practice, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Great EMR with great customer service

5.0 4 months ago

Comments: Easy transition with great customer support to get everything up and running

Pros:

Many features available to meet the needs of my growing practice

Cons:

I haven't had any problems. I love everything about this software

PS3G Response

4 months ago

Hi Lisa, Thank you so much for your positive feedback and for entrusting https://DocVilla.com with your comprehensive healthcare needs including EMR/EHR, telehealth, patient portal, consent form signing, messaging, eFax, eRx, EPCS (Controlled Substances), practice management, inventory management, task management, patient reminder notifications, and insurance billing (RCM). Thank you for your trust in us. We look forward to continuing to support your practice's needs. Thank you!