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About Lumigo

Lumigo is the developer-centric troubleshooting platform purpose-built to tackle the most complex issues in production.

Learn more about Lumigo

Pros:

The auto tracing feature is the most amazing feature of this product. It's so simple in a way that it will automatically detect your lambda function and will start tracing.

Cons:

The website does not support all device sizes.

Lumigo ratings

Average score

Ease of Use
4.7
Customer Service
4.8
Features
4.3
Value for Money
4.7

Likelihood to recommend

9.2/ 10

Lumigo has an overall rating of <span class="">4.7</span> out 5 stars based on <span class="">26</span> user reviews on Capterra.

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Filter reviews (26)

Avigail
Avigail
Software Engineer in Israel
Verified LinkedIn User
Computer Software, 201–500 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Debugging made easy

5.0 4 years ago

Comments: This is a very modern and usefull tool for the aws serverless stack.
It is *very* easy to understand and use - definitely pays off!

Pros:

* No need of any conifguration, very easy setup to being with * Very informative pages such as full invocations details and parameters * Serverless specific alerts and errors

Cons:

* cost alerts still doesn't fit all needs * some pages are slower to load

Mathieu
Architect in France
Sporting Goods, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Serverless observability made easy

5.0 last year

Comments: Great experience overall. The product works well and is easy to implement and understand so we've got value out of it pretty quickly.

Pros:

Lumigo is very easy to implement and doesn't require to write specific code which means we can set it up on existing applications in minutes.Its tracing capabilities, down to each AWS SDK calls, and again without having to write any code, helps find what's going on in your application, for any traced request.The issue tab conveniently groups errors by origin, type and last occurrence, allowing our support teams to quickly triage errors no matter the number of generated error logs. It's also worth noting that Lumigo supports multiple integration (email, Teams, PagerDuty, etc...) to quickly alert the right people when an error occurs.Last but not least, we get a clear view of performance for each traced request, allowing us to optimize our applications.

Cons:

Its tracing capabilities for containers are not (yet) up to par with the Lambda ones, but the product is improving on this point and headed in the right direction.

Tomer
Software Engineer in Israel
Information Technology & Services, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Lumigo Review

3.0 5 months ago

Comments: We switched to Lumigo after Epsagon shut down due to cisco acquire. It started nicely, the onboarding was fairly good, but the longer we used it the more problems we encountered - bugs, slow loading times, budget reached very quickly etc.

Pros:

the UI is nice and clear. It's quite easy to find what you are looking for. Also, their support is fast and helpful.

Cons:

The product itself is not so great. There are a lot of bugs, and with high volumes it starts to get real slow. also in a real life volume for production apps, it can get very expensive.

Avner
Director in Israel
Information Technology & Services, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Great platform for monitoring Serverless environments

5.0 last year

Comments: We needed a tool to alerts us when Lambda functions have errors, and that can also provide us with the data to understand the failure exactly - where and why it happens. Lumigo came through and gives us that ability.

Pros:

The ability to dig into an invocation, seeing the logs, timeline, inputs and outputs and configuration, all in one place, is priceless and crucial to our issue debugging flows.

Cons:

I would appreciate some heavier APM features like flamegraphs and in-code tracing.

Daniel
CEO in Israel
Computer Software, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Smart APM for Serverless

5.0 4 years ago

Comments: Lumigo really helped us understand what's going on in our production and at the end of the day the time our team spend on debugging production issues was reduced drastically

Pros:

* Ability to understand latency breakdown * get automated alerts on issues * understand cold start impact

Cons:

I wish it would support Google cloud as well

Shane
Software Developer in Australia
Nonprofit Organization Management, 5,001–10,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Lumigo review

4.0 4 years ago

Comments: Overall it has been excellent. It surfaces issues much better than cloudwatch and xray. The team has also been very responsive to our feedback.

Pros:

Easy to setup and great customer support.

Cons:

Can be a little slow to load at times but I think that has more to do with how our projects are organised.

Dale
Head of Product in Australia
Computer Software, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Observability and more

5.0 last year

Comments: The onboarding is excellent and the customer support is top-notch.

Pros:

The ability to see the different services, including 3rd party APIs, interacting with each other is excellent. They really know serverless and it shows in the product design. Even with several thousand lambdas and countless other services in our account, the lumigo dashboard is super quick and able to drill down into specific invocations with ease.

Cons:

The monthly projected cost of each lambda needs to consider a longer time period to be more accurate, but it's workable as a guide even with the shortened duration of historical data it considers.

Adi
Adi
Founder and CEO in Israel
Verified LinkedIn User
Computer Software, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Finally a solution with serverless as first-class citizen

5.0 4 years ago

Comments: Lumigo has allowed us to leap to a %100 serverless backend. Our backend is essential to tracking, analysing, and managing our large fleet of employees. When we started using Lambdas, it was a perfect fit. We never made the final leap because of the time it took to debug. Within 2 hours of using Lumigo, were sold. Finding bottlenecks in the system was an added bonus.

Pros:

* Excellent system visualisation graph. * Little effort to get started. * Fair pricing. * Responsive support team.

Cons:

* Little support for legacy (monolith) services. * No support for containerised components.

Stef
Stef
Cloud native developer & architect in Belgium
Verified LinkedIn User
Computer Software, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Lumigo helps to solve a real challenge

4.0 4 years ago

Comments: Building serverless solutions has real benefits regarding development speed and reduced operational effort for many of our customers. However, with these benefits comes a challenge of getting a good insight into what is happened in the serverless microservices.
This is the challenge that Lumigo has been solving in their own unique way. They make sure that their solution matches the serverless paradigm perfectly and are very customer focussed.

Pros:

- Easy to integrate with our serverless applications - Good UI/UX and easy to get both a high level and a low-level understanding of what is happening - Great support, and they really listen to the needs of their customers to improve their product

Cons:

- No support yet for containers at this time

Shai
Shai
Software Developer in Israel
Verified LinkedIn User
Computer Software, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Serverless Observability

5.0 4 years ago

Comments: The customer support was really responsive

Pros:

Lumigo has improved my productivity when debugging serverless issues. It gives a very detailed transaction view of my serverless components. Definitely made my debugging easier than before

Cons:

the website does not support all device sizes It only does serverless, so another solution is required for containers

Caleb
Developer in South Africa
Information Technology & Services, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Lighting the way to serverless monitoring

5.0 last year

Comments: Lumigo does the job it is meant to do very well with minimal setup and maintenance effort - a developers dream

Pros:

It is incredibly easy to integrate into your environment, and it provides a lot of value out of the box without too much fiddling. The Live Tail feature is incredibly useful in debugging your code as you develop and test. And the alerting is super useful.

Cons:

My least favourite feature is the dashboard. It provides the correct functionality but could allow for more customisability.

Ross
Software Engineer in US
Financial Services, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Lumigo is a one stop shop for your serverless distributed tracing needs

5.0 last year

Pros:

Onboarding with Lumigo could not have been easier. Simply run a cloudformation stack and all of your lambda functions are able to be traced in the platform. The alerting feature helps us know when and where errors our occuring. The dashboarding features are simply and help us see issue trends.

Cons:

They don't have as many integrations as the other big players. Their feature set is smaller than others but this makes for a much simpler and cleaner user experience.

Seth
Sr. Platform Engineer in US
Computer Software, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Superb Observability

5.0 4 years ago

Comments: Lumigo's customer service has been great. They are quick to help me find solutions and attentive to the kinds of problems I'm solving with their platform. New features and improvements are regularly appearing.

Pros:

This helps me and my team release better software faster. A bold claim, you say? Knowing what is going right and wrong in a highly-distributed system is both crucially important and terribly hard. Before Lumigo, my team and I hunted through disparate CloudWatch logs trying to stitch together a series of Lambda events. Now, I have it all in front of me with a few clicks. A problem found is a problem solved. We get tremendous value from Lumigo.

Cons:

We use multiple AWS accounts per environment. It would be nice (feature request!) to see those cross-account traces in one graph. As it stands today, I just click on the Lumigo tracer drop-down to swap between accounts and see what I need to see.

Shea
Senior Developer/Tech Lead in Australia
Nonprofit Organization Management, 1,001–5,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Best is class serverless monitoring

3.0 4 years ago

Pros:

Easy to configure and provides instant value through auto tracing of serverless infrastructure

Cons:

Alerting settings are not very configurable and unable to group resources without a project

Jon
DevOps Engineer & Solutions Architect in UK
Computer Software, 2–10 Employees
Used the Software for: Free Trial
Reviewer Source

So far so good

4.0 4 years ago

Comments: Still fully evaluating the product, but the free tier at the end of the trial really lets me do this in detail. The customer service via chat has been great so far

Pros:

Really easy to deploy - appears to be no monitoring overhead on the system, which I don't understand how that works, but it does (my guess is its a Kineses stream of some sort in another AWS account) The transaction tracing is really cool - I have a number of long-running step functions, and this automatically maps and times everything

Cons:

It's very "lambda focused", rather than serverless in general (e.g. aurora serverless, or reading VPC flow logs) There's also no obvious way to populate the service map

Rajat
Founder in Ireland
Nonprofit Organization Management, 2–10 Employees
Used the Software for: Free Trial
Reviewer Source

Debug fast and resolve errors quickly

5.0 4 years ago

Comments: I love Lumigo - since the time I've started using it I'm not paying for the more expensive X-Ray and have improved on alerting

Pros:

I like the email notifications on hitting critical errors, it helps my team to identity the problem and resolve them quickly.

Cons:

Cost alerts can be improved for needs Slow responses on certain page loads

Ankur
Ankur
Tech Lead in India
Verified LinkedIn User
Computer Software, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

The solution which makes serverless debugging super easy

5.0 4 years ago

Comments: Lumigo helped us understand issues and performance easily on our production apps and it helped us saving so much of time and increasing productivity of our team.

Pros:

I liked the debugging power and flexibility of the software. It helped us deploy our 100% serverless apps confidently.

Cons:

No support yet for containerised apps at this time. It will be good to have support for Google cloud and Microsoft Azure as well.

Verified Reviewer
Verified LinkedIn User
Research, 51–200 Employees
Used the Software for: Free Trial
Reviewer Source

An Amazing Product

5.0 4 years ago

Comments: The overall experience with Lumigo is really amazing as it's very new. But the way Lumigo is continuously developing itself with all the exciting features and webinars is amazing.

Pros:

The auto tracing feature is the most amazing feature of this product. It's so simple in a way that it will automatically detect your lambda function and will start tracing.

Cons:

There is nothing that I dislike about this software.

Yash
DevOps Engineer in US
Computer Software, 10,000+ Employees
Used the Software for: Free Trial
Reviewer Source

Alternatives Considered:

Good Product for Small to Medium Size Project

5.0 4 years ago

Pros:

Lumigo is very easy to integrate with System and easy to configure. UI part is also very interactive and easy to monitor.

Cons:

Modification in UI/Alert based on custom requirement is not possible.

Justin
Software Development Manager in Australia
Human Resources, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Go serverless with Lumigo

4.0 3 years ago

Comments: The SaaS platform is great to use and their customer service has been amazing.

Pros:

One stop shop to view my entire serverless ecosystem

Cons:

Errors/alerts are not yet at the level of customisation I need.

Prasun
Prasun
Researcher in India
Verified LinkedIn User
Information Technology & Services, 11–50 Employees
Used the Software for: Free Trial
Reviewer Source

Lambda tracer at it's best

5.0 4 years ago

Comments: The overall experience is very pleasing

Pros:

It is a great product when it comes to AWS Lambda tracing and detecting errors. Zero latency with accuracy is the main strength.

Cons:

Nothing actually is there to dislike about the software.

Verified Reviewer
Verified LinkedIn User
Computer & Network Security, 5,001–10,000 Employees
Used the Software for: 1-5 months
Reviewer Source

Lumigo as a Serverless Observability Tool

5.0 4 years ago

Comments: Great overall and support

Pros:

Ease of use Automatic alerts Great integration with AWS Lambda

Cons:

No GCP support No 2FA No Azure support No ECS support

Adeepta
Developer in India
Information Technology & Services, 5,001–10,000 Employees
Used the Software for: Free Trial
Reviewer Source

A Great product

5.0 4 years ago

Comments: Experience with lumigo is so great. I may use the paid version too someday.

Pros:

Lumigo is one of the best AWS lambda tracing software out there. It definitely has no lag and latency and can detect the errors perfectly in the dashboard.

Cons:

So far, I have liked everything about this software. But hopefully new features will be added soon.

Karthik
NA in India
Retail, 5,001–10,000 Employees
Used the Software for: Free Trial
Reviewer Source

Lumigo Get set GO

5.0 4 years ago

Pros:

Debugging made easy Serverless specific alerts and errors Very Ease to use, as this configuration & Setup is quite simple A good Integration platform to connect with serverless applications

Cons:

Expecting it could support Microsoft Azure cloud Platform The product does not support for containerized modules

Sudipta
Teacher in India
Education Management, 2–10 Employees
Used the Software for: Free Trial
Reviewer Source

Lumigo - One of the Best Tracer

5.0 4 years ago

Comments: The overall experience with Lumigo is very nice.

Pros:

Lumigo is one of the best AWS lambda tracer.

Cons:

There is nothing I dislike about the software. The dashboard will see more feature in future I guess.