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Intercept X Endpoint Reviews

About Intercept X Endpoint

Enables you to detect and block malware providing real-time threat intelligence and complete web, device, and data control.

Learn more about Intercept X Endpoint

Pros:

DLP(Data Lost Prevention) features are useful and easy to implement on workstations. Useful Web application filter to implement specific rules to users and/or equipments.

Cons:

Portal and setup can be confusing with not too much concise and simple documentation.

Intercept X Endpoint ratings

Average score

Ease of Use
4.3
Customer Service
4.2
Features
4.4
Value for Money
4.2

Likelihood to recommend

8.4/10

Intercept X Endpoint has an overall rating of 4.5 out 5 stars based on 215 user reviews on Capterra.

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Filter reviews (215)

Lucas
Lucas
Director in Australia
Verified LinkedIn User
Information Technology & Services, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Good EPP product although a little heavy and convoluted

4.0 last year

Comments: Overall the experience was good, it was a good product that did what we needed. There are lighter, better and cleaner products on the market along with much better support and that's why we moved away from Sophos

Pros:

We started off within the Sophos ecosystem with their XG(S) range of appliances and their spam product, we liked how it all talked to one another using the Central Heartbeat.

Cons:

Slow web dashboard for centrally managing anything and Intercept X would spawn 4-5 difference processes and could be heavy on a system.

Forrest
IT Systems Administrator in US
Hospitality, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Sophos Intercept X just works

5.0 12 months ago

Comments: So far we have been very pleased with the Intercept X endpoint protection product and intend to keep using it as it is easy to deploy and manage using the online portal.

Pros:

One of the things I like most about the Sophos product is that it is easy to deploy and easy to use. I also like that the endpoint agent doesn't use a ton of computer resources like some of the competitors products that I have used in the past. I also enjoy the comfort in knowing that they continually are monitoring for the latest threats and release those updates into their product streams in a timely fashion, I also think that the way the product works in response to threats is superior to other products and have not experienced any catastrophic issues since we have been using their product.

Cons:

So far the only issues I have experienced is when installing software sometimes you will need to get the tamper protection code from the console in order to disable the desktop agent while you install software which is an extra step but also one that protects from users being able to disable it.

Samuel
Accountant in Kenya
Civic & Social Organization, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

The Perfect Endpoint Security Solution For Business

3.0 last year

Pros:

I like the extended detection and response featuresIt makes encryption easyIt comes with leading endpoint security featuresMakes management of endpoints easy

Cons:

It had never really presented any serious problems

Michael
Director of Operations in US
Information Technology & Services, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Intercept X will secure your endpoints!

5.0 12 months ago

Comments: Intercept X is great, it saved our bacon when we were hit with the kaseya ransomware even though it is on the more expensive side of things

Pros:

Easy set up and deployment with an RMM Threat response shows the attack vectors stops ransomware in its tracks

Cons:

Price was much higher than others that provide most of the same features

Siddhesh
System Administrator in India
Utilities, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Good XDR Solution in market

4.0 last year

Comments: Overal Sophos XDR solution have helped us to keep safe network.

Pros:

Threat hunting and analytic dashboard gives insights of the threats observed in the company network and the actions performed to stop the same.

Cons:

Does not support some older version of OS which needs to be supported and product EOL should be atleast 10 yrs

Leonardo
Cyber Security Specialist in Netherlands
Computer & Network Security, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

An all in one solution for your security needs, but be aware!

4.0 10 months ago

Comments: I must say there are better competitors on the market regarding Security for Endpoints. For example, Microsoft has improved its Defender for Endpoint very well, but price-quality Sophos for businesses is a very good overall solution and does what it must do out of the box already. But you have to be aware that you do need to configure to hit some sweet spots. Such as how aggressively it needs to scan, what to block, and what not to block. On the other side if you have an agreement with an MSP you can get pretty good discounts and the kickback fee of Sophos is much better the margins you are allowed to get with Sophos are much more than Microsoft's selling margins.

Pros:

- Simple regarding implementation of the agents - It does what it must do out of the box - Pricing when you are purchasing more and have a discount regulation

Cons:

- Performance, it does eat a lot of resources even when it is optimized - A lot of settings in many different spaces make it difficult to set something up - Aggressiveness and a bit too many false positives in my opinion

Finan
Sales Manager in US
Real Estate, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Why Intercept X Endpoint Is The Best Security Solution

5.0 10 months ago

Pros:

I like the risk analytics features It comes with best encryption features It is the best I have used for computer security and endpoint protection.

Cons:

No issues whatsoever with Intercept X Endpoint. Has effectively met our needs.

Mary
HR Manager in US
Staffing & Recruiting, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

A Must Have Business Security Tool - Best Endpoint Security Features

4.0 last year

Comments: The software makes endpoint protection easy and also comes with encryption features. It has made it easy to keep Threats away.

Pros:

What makes Intercept X Endpoint different are the many endpoint features it offersUsing Intercept X Endpoint is straightforwardIt comes with computer security featuresThe software makes encryption easy

Cons:

Not a single issue as Intercept X Endpoint has been performing as it should

Stephan
Stephan
Cyber Securit Analyst in South Africa
Verified LinkedIn User
Computer & Network Security, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Honest review for Sophos Intercept X

4.0 2 years ago

Pros:

Tiny additional tool you can install alongside your current AV programs to help detect and block Ransomware

Cons:

Application can only detect and block ransomware, and nothing more

Anthony
HR Manager in US
Information Technology & Services, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Improved Endpoint Protection With Intercept X Endpoint

4.0 last year

Pros:

The software comes with amazing computer security featuresIt makes endpoint protection easy and is always updatedIt comes with some great encryption capabilities

Cons:

Well, no major flaws as Intercept X Endpoint has been great and powerful

joanne
accounts in UK
Automotive, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

sophos intercept

5.0 last year

Pros:

Protects computers, never had an issue so must be doing it's job

Cons:

Haven't noticed any problems as a user of the system

Mark
IT Engineer in United Arab Emirates
Environmental Services, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Awesome Product

5.0 2 years ago

Comments: He have a very good experience with this software since we use it. We are now more relaxed knowing that Intercept X Endpoint will protect us 24/7.

Pros:

What we like with this software is the total protection we are getting from them without worrying too much on future threats.

Cons:

Nothing so far, we are satisfied on the performance of this software.

Michael
VP of Global IT in Denmark
Marketing & Advertising, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Easy to implement and manage. Great for SMB

5.0 6 years ago

Comments: As a SMB with a small IT team supporting a midsize organization. We are partial to products that are quick to deploy and requires little day to day maintenance. However we also take security seriously and required a product we could trust to do so. We selected the Sophos cloud product from the Sophos Endpoint Security. It had a quick learning curve and deployment time was minimal. We've also had consistently positive feedback from our users. The alerts are meaningful and we've been able to apply policy based rules on all our users, having a complete adoption. This is a great product for SMB, however larger organisations may require more customization and should be sure to test this product proper prior to selection to see if it suits their specific needs.

Pros:

Great cloud based product, with an easy and intuitive management interface. Was very fast to deploy the clients and setup policies. Integrates with other Sophos products in the management interface, making it easy to manage all your security solutions one place. Great price point compared to features and functionality. Low resource footprint on most workstations.

Cons:

Sophos isn't consistent with which identity solution they support. Some requiring Azure AD and others on-premise AD. To solve this, you need to split the Sophos products over two web management interfaces, which isn't smart or intuitive. Sophos support can sometimes be a bit slow getting back to you, but seems to be improving. Features are super easy to implement, but it sometimes comes at the cost of transparency.

Hugh
Infrastructure Technician in UK
Information Technology & Services, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Sophos Intercept X Endpoint review

4.0 2 years ago

Comments: Good antivirus for businesses

Pros:

The antivirus software is extremely effective.

Cons:

The dashboard is a bit dated compared to other products that I have used.

Luke
Luke
Director of Technology in US
Verified LinkedIn User
Construction, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

End Point for Small Business

5.0 3 years ago

Pros:

With cyber threats growing every day we are really grateful for Sophos. As the lone ranger for IT I've been able to use Sophos to make sure that our computers meet our requirements. We've stopped many viruses in their tracks across all our company-owned computers.

Cons:

The customer service leaves much more to be desired. The sales process for Sophos is also a bit slow and outdated for a software subscription company.

Michael
Head of Infrastructure in Hong Kong
Transportation/Trucking/Railroad, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Sophos Endpoint Protection - great value, excellent protection

5.0 3 years ago

Comments: It has been one of our best purchase in our overall security purchase.

Pros:

Everything you need in an endpoint protect product is here. Cloud console, great ransomeware protection, integration with other Sophos products. API enabled for other integration.

Cons:

There are really no cons when compare to competitors, or course each product will have some feature better than each other but when taking a comprehensive look at endpoint protection Sophos is a well ended product with a competitive price.

Carlos
Carlos
System Administrator in Puerto Rico
Verified LinkedIn User
Food & Beverages, 5,001–10,000 Employees
Used the Software for: 1+ year
Reviewer Source

Sophos Endpoint will surprise you

5.0 6 years ago

Comments: Sophos endpoint protection is a pretty robust solution that will give you peace of mind when those Zero days Exploits breaks if you have Intercept X.

Pros:

Antivirus, Periferal control, Web control, Data loss prevention, and ransomware protection in one single Product, great integration with sophos firewall if you have one. Great Server Lockdown feature for Windows and Linux Servers, even if they are On Premises or Cloud based on AWS or Azure.

Cons:

Sometimes automated installations end up inn a partial install resulting in having to renistall the client. if you have tamper protection enabled for you clients this will result in manual labor for your team

Louis
Louis
CTO in UK
Verified LinkedIn User
Telecommunications, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Excellent Endpoint Protection with Cloud Management

4.0 6 years ago

Comments: Sophos Endpoint protection is fairly priced and adds piece of mind to device security, but requires the addition of remote access to complete the product.

Pros:

Sophos Endpoint Protection is managed via Sophos Central, the cloud management portal for nearly all Sophos Products. It allows rapid deployment of Sophos Endpoint Software to MacOS and Windows, and reports and allows policies and users to be centrally managed. It's very good at catching nearly all issues.

Cons:

Occasionally its not so good and some issues still require physical access to the device to remove the issue.

Marcial
Marcial
IT analyst in US
Verified LinkedIn User
Construction, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

High End Protection

5.0 5 years ago

Comments: Endpoint protection has a rapid response to risks or attempts of end user's computer damage.
works fine in the background without user noticing.

Pros:

Endpoint security and control are very robust for any local or remote user

Cons:

no cons at all after more than 10 years working with the product

Sophos Response

5 years ago

Thank you for your review. We're glad to hear that Sophos Endpoint has been a good fit for your business.

Verified Reviewer
Verified LinkedIn User
Banking, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Great Option for Regulated Businesses

4.0 6 years ago

Pros:

Sophos allows me as an IT Administrator to get good reports and monitor my network efficiently. I am able to customize certain program restrictions, etc. right from the management console and have the updated paramaters applied to every computer, including laptops not currently on the network.

Cons:

The software is more expensive compared to other options, but I do enjoy that I can pay monthly rather than prepaying for 1+ years of use.

Verified Reviewer
Verified LinkedIn User
Information Technology & Services, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Too overly protective

5.0 5 years ago

Pros:

It's great for users or companies that need extreme protection. It's strong and hard to disable.

Cons:

Extremely hard to disable while trying to perform 3rd party support on software. Personal experience, there is no way to disable a tamper protection password without having to get into Safe mode and uninstalling.

Sophos Response

5 years ago

I'm sorry to hear you've had trouble with uninstallation. Tamper Protection can be disabled in the management console prior to uninstalling.

donald
donald
Owner in US
Information Technology & Services, Self Employed
Used the Software for: 2+ years
Reviewer Source

Sophos Endpoint Protection

5.0 6 years ago

Comments: Best endpoint protection!!

Pros:

Very powerful software and very light weight when it comes to install. Its very easy to setup and implement on multiple machines for remote monitoring.

Cons:

There isn't a way to customize the search feature if i only want scan part of my drive.

Peter
Web Programmer in US
Publishing, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Easy, light weight, watch the updates.

4.0 6 years ago

Comments: Very happy, it kept everything running well for over 3 years now.

Pros:

This caused little to no interference or slowdowns to the system. No macbook protected by it ever developed an infection.

Cons:

It was not usually the scanner that hogged resourced, but its updater. The SophosUpdater consumed the majority of energy, disc read/writes, and bandwidth for every machine. The only incident I had with it slowing a computer down was when we had to backup and move off of a device. Then it insisted on pre-scanning everything that was "tar-balled" dragging a 45 minute operation out to 4 hours and refused to halt or quit that scan.

Verified Reviewer
Verified LinkedIn User
Financial Services, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Solid Security

4.0 6 years ago

Comments: I have it installed on my home computer, and at my previous workplace we used it.

Pros:

It's saved me several times from malware.

Cons:

Sometimes it can successfully quarantine malware, but can't delete it, so you have to find a manual solution.

Tom
Senior Front-End Developer in Denmark
Marketing & Advertising, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

No more Virus

5.0 5 years ago

Comments: I have been happy with Sophos and it has been on of the pieces of Anti-Virus software that has required the least maintenance and attention.

Pros:

It's great for me as a user. Easy install with a installation package and easy to maintain. I basically don't have to do anything and any update is automatic. I can run the scan manually but it's also done automatically. The ease is perfect and I don't have to use any time within the application. I can ask IT to run the automatic scan at a different time and create a policy for you as the scan do take a lot of cpu.

Cons:

The scan is pretty heavy on the machine but you can get around it with policies. I have asked IT to run the scan during lunch. It's working like a charm besides the heavy CPU usage.