WebTitan Reviews

Safeguarded my web browser

Comments: For several years, WebTitan has supported us with a reliable web filtering tool that has served us well. We're confident that it's blocking and slowing traffic as we've set it up.

Pros:

Quite easy to set up, clients were quickly migrated from the old operation, and new clients were quickly onboard ed. The monitoring functions are simpler to set up, and the data is displayed in a far more appealing manner. The ability to stop advertisement domains is part of content filtering; sure, this doesn't capture every ad site, but it's enough to make a difference. The greatest thing is that there is no charge for assistance. Any proposal I've made has received swift feedback and resolutions.

Cons:

It's not as easy to install as I thought, but once it's up and running, it's a job well done. The impressive infrastructure, technologies, and support services, as well as the fact that it is cloud-based and has a strong product roadmap. We would not hesitate to suggest them to other businesses. Misclassified pages are also being blocked although they shouldn't be. The website could use some updating and improved organization.

Cost effective solution for DNS filtering

Comments: It does the job I need it to do and requires very little management overhead once set up

Pros:

WebTitan is more cost effective but provides an equal level of protection compared to alternative DNS filters

Cons:

Not being able to link policies to EntraID groups and not being able to nest policies.

Very average product. Works fine, but feels very dated in usability and interface

Comments: Less spam, since O365 spam filtering is woefully inadequate.

Pros:

It does work fairly well at keeping out spam, and the daily summary emails of what is in the quarantine makes it manageable.

Cons:

The interface feels horribly dated and has not improved at all since we started using it a couple years ago. It reminds me of early cpanel iterations in terms of UI. Also, the inability to manage what file extensions are blocked is a let down (be it add more, or let ones through that we need).

Great, affordable web filtering

Comments: We recommend WebTitan to all of our clients and it is part of our main stack.

Pros:

WebTitan is easy to get up and running and does a great job of filtering with predictable results. It is also very flexible and can be used to have separate policies for different sets of users, and the AD integration makes this easy to apply.

Cons:

We have not had any major issues with the product,

Webtitan long term use

Comments: We been using it for 5 years+, as soon as we installed we realize that our DNS issues with local providers in Perú (For some reason we always had problems with specific web services and websites even though we had 2 ISP, both had the problem but they were gone as soon as we deployed web titan)
After the redirection to the webtitan appliances we installed, that issue was finally gone. We also used a lot the OTP for external users, that's a good plus

Pros:

It finally fixed our DNS issues with local ISP providers

Cons:

The loading time in reports through the web and I would like a new version of the virtual appliance.

Integrated Network Concepts - Web Titan Review

Comments: Overall, it works very well. We are pleased with the DNS filtering function. It is even tighter than a competing Cisco product in that area.

Pros:

Seems to perform the common DNS filtering very well. Even tighter than a competing Cisco product in that area.

Cons:

Does not have as many features as Cisco Umbrella, but for smaller clients it is all they need.

Great product

Comments: I've been very happy with WebTitan! I'm thankful to have found this service.

Pros:

Great product and great customer service.

Cons:

No complaints. The employees have always been accommodating and very helpful.

Very Good Option

Comments: For the Price and it's effectiveness in blocking unsuitable traffic, can't complain at all

Pros:

Cost effective, allows filtering across a wide range of Devices both on and off the Network.

Cons:

It struggles to let traffic through even a 'safe' Domain with one particular program we use, even though it's category for blocking is unchecked

Set it and Forget it (better than Ronco)!

Comments: It has been great! We receive prompt service when we do have questions.

Pros:

We've been users of WebTitan for several years. It is hands-off. We literally set it and forget it. For our enterprise, I would consider the price point to be low cost.

Cons:

This may be from our lack of knowledge, but it would be awesome to use an integration to Active Directory and send scheduled department level reports to each manager for the employees' usage over the month. Also, it would be nice to remove the known usage to Microsoft 365. We know that is our most active website.

Helpdesk PC/Tech

Comments: Loved. Save IT time deal with whitelist.

Pros:

Easy setup and update devices.

Cons:

NA.

SpamTitan is our favorite anti spam solution.

Comments: We had other solutions in the past, very awkward to deal with, many false positives. With SpamTitan, everything is under control. We had a few spoofing issues and support directed us toward the right settings.

Pros:

We are using the Cloud version. The console is quite easy to use and there are many options that can be configured to take care of every aspect of email security. Support is fast and always find the solution to isssues we bring up. We cannot live without Anti spam solution nowaday and it is very important that the tool be efficient and easy to use.

Cons:

No cons to report. The only thing I can think of would be the ability to go back further in time in the quarantine zone. I understand that this means quite a lot of storage, but this is the only thing I can think of.

WebTitan

Comments: The software is performing the functions we need it to do. However, the user interface is hard to learn and not being able to see the page of a site that has been blocked just because it is an unknown category makes it very hard to decide whether or not to allow it.

Pros:

It provides CIPA protection to our patrons at a reasonable price.

Cons:

When we are notified by WebTitan about a website that has been blocked or is questionable, we can't even check it out to see if we should allow it because it is blocked even at the administrative level. It would be nice to at least see a preview of the site so we could make an informed decision. Instead, we have to guess based on the web address and block everything that we aren't totally sure of. It would REALLY be nice to see a preview in the notification e-mail and the option to block or allow it from there.

Nice product and support

Pros:

Efficience support, fast help and great product !

Cons:

Some features need to be customized by Domain.

My Active Directory Server is integrated with WebTitan.

Comments: we have been using web titan for some time for extra security in the dns set, which makes it easier for us to protect our directories and others. With the application we have been able to correct events in more than 5% monthly.

Pros:

WebTitan, like all TitanHQ products, is immediately ready to use and requires minimal technological effort to ensure the safety of all of your employees. Remote, domestic, and traveling workers can all benefit from the OTG client's security features. It's difficult to say what to say. DNS security that covers all bases.

Cons:

There is a bit of a delay when importing restricted sites. Likewise, I dislike the WADA agent, but I am ready to accept it in exchange for AD integration.

Very easy to setup. Catches a LOT of spam.

Comments: The benefits from this software are in the thousands. About 1000 less emails per day. We block about another 3000+ per day before they even make it to the site. However, we also see that SpamTitan is blocking about 2-3 viruses per week. No matter how much protection you have, it is not enough. Spam Titan helps us with protecting our site from Ransomware/Viruses, and in general waste of time going through all of the banking errors of the United Bank of Africa.

Pros:

The amount of spam stopped. It can be configured to work on a SHARED IP hosting with cPanel. I would have to lookup the rule I created, but it helps stop spam emails that originate from the server itself.

Cons:

It is not possible to Blacklist TLD's. I have used the local vmWare version, it has a lot more customization settings. That is both good and bad, in that anything you have to adjust takes time, but it gives you better control.

WebTitan is a good software, easy to use and configure

Comments: I think that this is a useful solution.
WebTitan gives security and control of the content of the network. It's good that my company cares about cybersecurity and implemented this solution.

Pros:

WebTitan is a good solution for filtering websites. Configuration is easy, usage is easy. This product has warning options when the user attempts to access unauthorized websites. In summary, a useful solution in companies.

Cons:

This product does not have as frequent updates as we would expect. I think it would be better if there were more frequent updates. I think it's a necessity in this kind of softwares.

The software works as advertised. It's easy to configure, and requires very little maintenance.

Pros:

I like the simple and easy to use interface. It allows for the users to self regulate their spam emails. The option to get an additional email with the list of blocked emails is great.

Cons:

My only complaint about the software is there is no ability to label an email as spam within outlook. This option would allow to reduce the spam email even further.

Webtitan and TitanHQ's other products are a great blend of functionality and ease of use.

Comments: Easy to use and easy to setup and maintain.

Pros:

Ease of use is important for my company so my assistants can help monitor and adjust settings as needed. TitanHQs support is great as well.

Cons:

It can take a little time to tweak content settings sometimes but it's still faster than the other firewall products I've used in the past.

General review of Webtitan

Pros:

The security solution does the job as expected. You have good support, the engineers do their best.

Cons:

No software is perfect though but I think the installation process can be improved. OTG client for mobile devices (iphone, android) is extremely useful once released (I hope it’s soon)

Started using this software knowing almost nothing about the subject, Webtitan makes my life easier.

Comments: Peace of mind that my users are within the bounds of internet usage policies as defined by my organization.

Pros:

Reporting, the DNS proxy allows me to look into my networks at the device level and block the threat. The easy to read articles for setting up DNS proxies and ease of use in the GUI on both the cloud client and DNS proxies make it a breeze.

Cons:

The way that the software tries to determine which AD user is connected to traffic, perhaps I just have it configured incorrectly. I double check IP and username when tracking user usage.

Easy to use and to setup

Pros:

- simple to use no hidden options - easy to install and very fast - lots of customizations can create sub admin accounts so client can manage their own domains - easy to track emails

Outstanding tool for most reliable content filtering

Comments: Finally, I have found this tool be such amazing software that keeps my worries away from me in a better way.

Pros:

Monitoring feature of this specific product is quite unique that totally monitors all the process of online working and also secures all the data. Additionally, its set-up is superb easy and it can be done in just few minutes that save my time and energy as well.

Cons:

It is a complete tool for monitoring the entire content and provides us sufficient security. I am more than satisfied with this awesome tool. There is really nothing to dislike about it.

WebTitan is a great product for companies that want very granular control over user web filtering

Comments: It fits all of my needs for web filtering across my organization

Pros:

I have incredible control over my users' web filtering and great reports that can be automatically generated and delivered. It's fairly easy to use from an administrative perspective and provides great flexibility. I currently have 350 seats over 4 offices with each office having slightly different web filtering needs and I have no problem accomplishing it with WebTitan.

Cons:

They don't really put out many software updates. I think the last one was from 9 months ago, now. They do keep up with definitions for categorizing websites, but actual software enhancements do not get pushed out very often.

Webtitan

Comments: performs well good support

Pros:

functionality the cost was reasonable good support

Cons:

need to setup local dns proxy management of whitelist doesn't always work as expected

Better than I expected.

Comments: This is a great product and solution 10/10.

Pros:

Very simple setup, migrating clients from the old service was extremely quick and on boarding of new clients is just as quick. The reporting features are easier to configure and the information is presented in a much better format. Content filtering includes the ability to block ad domains, granted this doesn't catch every ad site but enough that it makes a difference. The best part is the free support. Tickets can be opened by a phone call or through a web portal. I've gotten rapid responses and quick resolutions to any request I've made.

Cons:

I've really been racking my brain on this one and I can't thing of anything I, my company, or my clients dislike about this solution.