RainMaker Reviews

RainMaker has awesome customer serice.

Comments: It was great. I found it a little expensive, but maybe that's because I couldn't use it to it's fullest potential. The customer service was awesome. Whenever I had an issue they took care of it right away. If I called them and didn't get through they would return my call even if I didn't leave a message. They were always pleasant and willing to help in anyway possible.

Pros:

Their customer service was excellent. When I started my business it was useful.

Cons:

The merchant bank services started off well, then little by little they continually added extra fees and chargers. This was one of the reasons I left. Another reason why I am no longer with RainMaker is because I am not in the martial arts industry so it was challenging to conform this program to what I needed. Although it was useful and an excellent resource for the martial arts industry I eventually had to find something more in educational industry.

the greatest system ever!!

Pros:

it is easy to use and has many advantages like great support , training and increasing in revenue in no time actually i love it and love the system

Cons:

Actually, I didn't find any downsides, but its design may be outdated

Rainmaker to use it right? or waste?

Comments: Pretty good. I still use it for many years.

Pros:

There are a lot of functions that you can use. I can say too many. it is all hidden

Cons:

It is little complicated to use it. Hope there are many more of resources to use it easily

Very Smart Buiness Move to Aquire Rainmaker software for My Buiness!

Comments: Steam Lined My Buisness!
That it is not FREE ;) .. like all buiness Rainmaker is not perfect.. but they work hard at fixing all mistakes fast, I like that!

Pros:

I Love the Profit Generator.. I Love the Email and Text Message Flows.. I Love how a client can set their first appointment on line.. I love how it manages my Trial Programs .. I love how it keeps all my stats up to date for me, and al lthe diffrent ways i can see them... I Love the Bulk Email System, so smart for marketing!

Great revenue optimizer!

Comments: Increased revenue.

Pros:

Easy to use, seen increase in revenue in no time! Great support and training. Integrated seamlessly into our current Software program.

Cons:

We have nothing negative to say about LRO. Great product! Service and support is great. Would highly recommend to anyone looking to stay within market trends.

Rainmaker is a great system to use!

Pros:

Rainmaker is fairly simple and easy to navigate. It is extremely user friendly even for the newest users!

Cons:

Every once in while there will be an error and the system won't work properly. However, this is normal with any system so not much of a con.

Overall it's been a really good experience. It allows me to analyze my business & member behavior.

Comments: Retention rates, financial reports, prospect manager.

Pros:

I love the System of people starting as an inquiry then becoming a prospect and then becoming a member. I also like the home screen and how it gives me a financial outlook all in one screen.

Cons:

I hate the calendar. It is extremely hard to use and I don't because of that. I wish it were more user friendly and allowed me to repeat the appointments instead of entering them individually

Kicking myself for not doing it sooner!

Comments: Rainmaker is such an awesome program. It does so many different things and I am finally ORGANIZED in my follow-ups!! I just set it and forget it and it works like freaking magic. It allows us to do in-house billing, take attendance, send out our weekly communication emails (and track who is receiving them and engaging with us, too) and it allows us to run a great variety of reports to help us keep track of what's happening in our school each week. The dashboard gives us a quick birdseye view of what's going on in our school, and shows us how many people opted into our website (we use FCOM for our website, which is integrated with Rainmaker and the two work BEAUTIFULLY together)! The gang at Rainmaker has been SO helpful in helping us learn to use the program. I had my staff up and running on it in just 10 minutes, and they probably know more about it than I do now. Don't wait any longer, or YOU will be kicking yourself for not doing it sooner. Jump on board and watch it RAIN in YOUR school :)

NO OTHER OPTION Than Rainmaker

Comments: I've used them ALL. Full Service, bare bones, cloud based, cd-rom (yeah) based. If you run a martial arts school, you are WASTING time using anything other than Rainmaker, period. I've run multiple schools, hundreds of students and pushed hundreds of thousands of dollars through rainmaker over the last few years and it's hands down the best. Take it from another martial artist. STOP listening to other companies say why their software is "great". It's NOT tailor made for you, and Rainmaker is. Look, I know I sound crazy. It almost sounds like a fake review. But the freaking pain and suffering I endured for a decade of operating schools before Rainmaker came along was the worst, and I know you feel the same thing. It CAN be easier, it SHOULD be easier, and Rainmaker makes it easier.

Best design optimisation

Comments: Building up forms

Pros:

I used other products but RM has been the best solution to integrate into my web site

Cons:

I haven't seen any cons so far, so I can just recommended the ease of use and the design output which is great.

I LOVE BEING A RAINMAKER!

Comments: When I first began using RainMaker about year ago, I was disappointed in their customer service. Scott D. has completely turned around the company and the Customer Service department and I am now very happy with their customer service. There are few additions that I would like to see in the future like a more simple way to set up payments that are not on weekly, bi-weekly, or monthly schedules. I would also like to see the homepage cleaned up a bit (it's a bit busy). All in all - Great Product, Great Service!

A customer service team that exceeds expectations

Comments: Rainmaker software has become the engine that runs my business. I have found new ways to incorporate their many features into running my schools. They offer a full library of instructional videos to guide users. When extra help is needed, the customer service team is right there via online chat. In fact, they will create a custom walk-thru video to guide the user through a process if needed. At each call, they offer a genuine "Thank you for being a Rainmaker." I am proud to recommend them.

Customer Service is so amazing

Comments: The live chat, phone calls, and email support is out of this world. The other CMS that I've used have been people that are hard to understand or take forever to get back to me. The live chat is so amazing because there is no waiting on hold.. I submit a question and they get back to me in a few minutes. The actual software is so easy to use that it freaks me out sometimes... I ask a question and get an answer and then say "Oh that's IT??"

Rainmaker Rocks!

Comments: Rainmaker is a great client management system, built by people that know the business, and are actually responsive to their customers. They offer cutting edge features (including adding new features constantly), and respond to customer requests promptly.
All problems I have had, they have been few, have been responded to in under 24 hours, and the Rainmaker staff stayed on it until it was solved to my satisfaction.

Rainmaker Karate School Program to run my Dojo

Comments: I have been in business more than 30 years. I have used to run my dojo from Martial Arts Dojo, Data Belt, Member Solutions, Independent Funding Company and others. Rainmaker has brought everything together from enrolling, texting, emailing, billing, to saying Happy Birthday to students. Their customer service is second to none, excellent. They will listen to you. All I have to do is teach classes.

Best software ever!

Comments: RainMaker is an awesome software!!! It saves time my time and makes me money! I love their sales portal feature where I can sell products and services online, also their custom business flows is another amazing feature, where I can automatically communicate with my customers. I find the software very easy to use! Customer service is great - always helpful!

1 Month in and loving it

Comments: We have only been with Rainmaker for about a month now. We have found the software to be far superior from the other software provider we were with for many years. The ease of use and simplistic design makes it easy for us to use and implement in our daily operations of our martial arts academy. It does everything we need and more.

Rainmaker is awesome!!!

Comments: Rainmaker is the best software for your business. I have tried several including Mindbody and this out performs them 1000 times over. You can manage leads, create these sweet things called profit generators, and send mass email flows very easily. I highly recommend this if you want to improve your business.

Easily the best software we've used!

Comments: We've tried and used a lot of different management systems including our own DIY efforts. Rainmaker easily opens up accessibility so any team member can jump in and start taking care of business PLUS it highlights areas of the business you should be focusing on and taking action. Love it!

Very pleased

Comments: I've used Rainmaker software for over 5 years. The customer service is great, the product helps me run my business efficiently and takes care of a lot task to help me communicate with my students, prospects, and families. Rainmaker keeps me organized!

Great product, great company!

Comments: We switched to RM almost 2 years ago and have a great experience with both the product and the service. It is really easy to start using but also very powerful. I love the Profit Generators and the communication capability.

Everything has been great!

Comments: I just switched over from a billing company and Rainmaker made it an easy transition. Customer service is second to none. I am still figuring things out, but whenever I need assistance I am able to get it fast!

First time to use it- simple to use

Comments: Im not even using all the bells and whistles on this program yet-
Our website actually booking parties and lessons for us-
Program is top notch-
fast replies to
Unlike other companies!

Rainmaker and the Rainmaker staff are both awesome and top notch!!!!

Comments: Very happy with both the software and the ultimately great customer service we receive. My staff love it over other products we have used in the past.

Used it for many years

Comments: Quick to help, quick to make updates, very happy with increased communication with students and customers. Don't know what I'd do without it.