17 years helping Singaporean businesses
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About Paystack

Payment processing platform that helps businesses send, receive and manage financial transactions.

Learn more about Paystack

Pros:

This made payment easy to do on my website. I could also own an online ecommerce store without spending money building an ecommerce website from scratch.

Cons:

There is no instant payout for your earnings 2, You can't receive payment in dollars from all banks.

Paystack ratings

Average score

Ease of Use
4.4
Customer Service
3.9
Features
4.2
Value for Money
4.1

Likelihood to recommend

7.4/ 10

Paystack has an overall rating of <span class="">4.4</span> out 5 stars based on <span class="">17</span> user reviews on Capterra.

Have you used Paystack before?

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Filter reviews (17)

Mthobisi Glen
Mthobisi Glen
CEO in South Africa
Verified LinkedIn User
Marketing & Advertising, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Best Online Payment for an Online Business

5.0 last year

Comments: overall Paystack is the best compare to the other competiters

Pros:

How easy it is to integrate it with Our WHMCS

Cons:

Costy , the percentage they take for transection

Lucky
Founder/CEO/Content creator in Nigeria
E-Learning, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

PAYSTACK REVIEW; Worth it or not?

5.0 3 years ago

Comments: The fact that students on my platform can buy courses and book meetings just by clicking a button on my platform did improve sales volume on our platform.

Pros:

I loved the fact that I could receive payments from my customers directly from my websites or send them payment links to purchase items from me. I embedded Paystack's customizable checkout on my website. This made payment easy to do on my website. I could also own an online ecommerce store without spending money building an ecommerce website from scratch.

Cons:

The fact that only registered businesses are allowed on the platform is a no! no! for me. I think they should allow unregistered businesses use their platform too as this was the case when they first launched the platform.

Isaac
Ceo in South Africa
Consumer Goods, Self Employed
Used the Software for: Free Trial
Reviewer Source

Don't use them

1.0 5 months ago

Comments: I wish I could leave a star less than zero. I wasted this while month trying to get all the documents ready for this paystack company who is somehow recommended by other drop shipping stores and Shopify, who even give you the option the select drop shipping on their application only to send you an email telling you they don't work with drop shipping companies. I intend on using another more user friendly company and telling all my business associates to do the same however I am extremely dissatisfied by the unprofessional service I received from this company especially after accepting my application and documents as part of the application only to change completely afterward.

Pros:

There's nothing to like as they discriminate against smaller companies

Cons:

The way they waste a busy persons valuable time, give false information on their applications and take days to respond to emails

Kathryne
Sales Manager in US
Research, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

If you're looking for a payment gateway that’s easy to integrate, secure, and scalable - you found it!

5.0 4 months ago

Comments: I've been using Paystack for several months now to manage payments for my business, and I couldn't be more impressed with how seamless and efficient the platform is. The setup was quick, and the interface is incredibly user-friendly, even for someone without technical expertise. What stands out to me is the reliability—transactions are always processed smoothly, and I receive notifications instantly. Paystack also offers a wide range of payment options, making it easier for my customers to pay via card, bank transfer, or even USSD, which is a huge advantage in today's market.

Pros:

Paystacks customer support is always responsive and helpful, addressing any questions I have promptly. Additionally, the detailed analytics and reporting features are excellent for tracking payments and understanding my business’s financial performance.

Cons:

My only issue with Paystack is that they do not have same day payout.

Prince
filmmaker in Nigeria
Motion Pictures & Film, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Best payment gateway business owners

4.0 2 years ago

Comments: It is a very good and reliable payment gateway, use it to receive payment from my website.

Pros:

Is easy to set up, you can create multiple payment pages for your product and services

Cons:

1, There is no instant payout for your earnings 2, You can't receive payment in dollars from all banks

Charles
Mental Performance Consultant in Canada
Health, Wellness & Fitness, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

PayStack 101

3.0 last year

Comments: Very average experience to be honest. Nothing exceptional on both ends but very average.

Pros:

I liked how efficient and easy it was to set it up with my company in order to make payments to clients and customers of my organization.

Cons:

It wasn't as user-friendly as other services like Paypal, QuickBooks and other platforms for online payments. I didn't have the best customer experience when I called for assistance when I was setting up the platform.

Efezino
Efezino
Managing Director & Software Developer in Nigeria
Verified LinkedIn User
Transportation/Trucking/Railroad, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Nigeria's Best Payment Gateway

5.0 2 years ago

Comments: A simple and safe method for businesses to take payments from clients in Nigeria is provided by Paystack. I love the ease with which we were able to integrate our platform with theirs as they offer numerous SDKs and APIs for easy integration & support for popular programming languages.

Pros:

Using Paystack has a number of benefits, including:Convenience: Paystack provides a user-friendly platform that makes it simple and quick for businesses to take payments from clients.Security: To safeguard client data and stop fraudulent transactions, Paystack uses a secure payment gateway.Support: To assist merchants with any problems or inquiries they might have, Paystack provides a variety of support methods, including email, phone, and online chat.

Cons:

Using Paystack could have several drawbacks, such as:Paystack is now only available in Nigeria, thus businesses in other nations might not have the choice to use it.Paystack charges a transaction fee for each payment that is completed, thus it might not be the best option for companies with slim profit margins.Dependence on internet access: Paystack needs an internet connection to process payments, so it might not be feasible to take payments if there are problems with internet connectivity.

Festus
Festus
Website Designer & Digital Marketer in Nigeria
Verified LinkedIn User
Marketing & Advertising, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Receive Payment Quickly For Your Products

4.0 2 years ago

Comments: I enjoyed using the payment gateway because it's easy to setup. The charges per transaction is relatively cool

Pros:

1. It's easy to setup2. The interface is simple to navigate3. The charges is low 4. Next day payout is wonderful5. Creation of multiple Payment pages

Cons:

It's just few banks that the platform accepts dollar payment. For example only zenith domiciliary account holders can use theirs to receive payment in dollars

Ngalla
Ngalla
Software Consultant in Cameroon
Verified LinkedIn User
Computer Software, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Paystack to collect payments

5.0 2 years ago

Pros:

With paystack I'm able to easily collect payments using multiple payment methods with just a single dashboard.

Cons:

It has a less customizable checkout system as compared to stripe.

Ogochukwu
Ogochukwu
Blogger, YouTuber, Crypto Enthusiast in Nigeria
Verified LinkedIn User
Marketing & Advertising, Self Employed
Used the Software for: 2+ years
Reviewer Source

Paystack Is A Good Digital Wallet For Receiving Online Payments

4.0 3 years ago

Comments: To get a verified Paystack Business account is as easy as A-B-C-D, not like other digital wallets that requires you to undergo different verifications before you can utilize their service.

Pros:

They offer numerous payment methods that assists me in receiving funds online, including via Bank Transfer, USSD, VISA QR and Barcode, Debit and Credit cards and etc.

Cons:

Inability to send funds online, to both family and friends, but can only receive money online.

Mubarak
Writer in Nigeria
Writing & Editing, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Payment made easy

5.0 last year

Comments: It was great and wonderful using the Paystack, I was able to make payments easily for my application for school fees and other forms payment.

Pros:

It has been really great for me, with payment for application fees for school and forms. User-friendly and well easy to navigate.

Cons:

The customer support responsiveness could be frustrating, especially when encountering technical or payment-related problems.

Abiola
Graphic designer in UK
Design, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Most effective and convenient payment gateway for any business

4.0 2 years ago

Comments: It is very easy to use for any business owner.The payment is very swift.High successful payment rate

Pros:

They offer their customers a very low local transaction fee.It also allow their customers to receive payment from both local and international clients.Swift payment and easy to use for any business owner

Cons:

Lack of communication with their customers.Very slow in attending to their customers complaint and resolving issues.

Ifeayi
Director in US
Real Estate, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Paystack - The ultimate payment solution

5.0 3 years ago

Comments: We have had a lot of success working with Paystack. We have made a lot of transactions and all of them have been successful. We've been able to connect with our clients and send payments all over the world and keep our business international by using Paystack. My employees have quickly grasped Paystack's tools, since they are straightforward to use. We've been able to make these transactions from any electronic device. Everything has been successful. Paystack has been the ideal choice for my company as the central virtual portfolio for us.

Pros:

I have used paystack for online payment for some time now and must say it's the best decision I've ever made. It provides me with a foolproof way to carry out online transactions and payments for my clients and myself. There are numerous payment options to send or receive money, including mobile credits, credit cards, debit cards, bank accounts, QR code scanning, and so on. It is simple to conduct transactions from anywhere in the world.

Cons:

Paystack has been working perfectly for me so far. I haven't encountered any problems, and the support crew's quick and secure resolution system makes it possible for all its users to fix their issues and work in a secure way. This excellent tool, in my view, is a great thing.

Verified Reviewer
Verified LinkedIn User
Information Technology & Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Promising African Payment Gateway

4.0 3 years ago

Comments: Promising, but needs to keep to it's promises

Pros:

It's amongst one of the most reliable African Payment Gateway

Cons:

Their platform integration isn't flexible, especially for CMS', and should be updated from time to time with good support and developer community.

Waziri
Senior Manager- Finance in Nigeria
Financial Services, 201–500 Employees
Used the Software for: 6-12 months
Reviewer Source

Paystack Review

5.0 2 years ago

Comments: Bill payment

Pros:

Assessing the reporting dashboard for sales.

Cons:

Dispute management on the software is not great as expected. Its auto-accept functionality is too automatic and not user friendly.

Adebayo
Software Engineer in Nigeria
Health, Wellness & Fitness, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Great payment product for Nigerian companies

5.0 2 years ago

Comments: It has been super easy using paystack to collect payments. We have used them for a few years and have not had any issue. Their customer support can be a bit slow sometimes but overall it has been good.

Pros:

It was super easy to integration. With just a few lines of code, one can start collecting payment on a website. For more advanced scenarios, there are also other options for integration.Their webhook feature is also a great addition that helps solve problems with verification of payment.

Cons:

While the method of integration is smooth, it comes with a downside. Some browsers have extension that block loading of script and it can lead to frustrating search for bugs when customers report issues with payment

Ebenezer
Business Analyst in Nigeria
Information Technology & Services, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Great Product

5.0 2 years ago

Pros:

The dedicated NUBAN feature makes reconciliation seamless.

Cons:

The fact that same day settlement was not available or was only available at a premium was a downside.