17 years helping Singaporean businesses
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OfficeWatch Call Reporting vs PhonEX ONE
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Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Learn more
US$1,295.00/one-time
US$1,600.00/one-time
Designed for customers under 2,500 users looking to improve productivity, decrease costs, boost revenue, & limit liability. Larger customers would benefit from our XT Enterprise solution.
Web-based contact center platform that allows businesses of all sizes to manage telephony communications with resource allocation, reporting, expense monitoring, self-service portals and more.
- By-Extension Reporting
- Call Duration
- Call Monitoring
- Call Volume
- Caller ID
- Inbound Reporting
- Outbound Reporting
- Unattended Call Management
- Usage Tracking/Analytics
- Who Answered Log
- By-Extension Reporting
- Call Duration
- Call Monitoring
- Call Volume
- Caller ID
- Inbound Reporting
- Outbound Reporting
- Unattended Call Management
- Usage Tracking/Analytics
- Who Answered Log
- Cloud-based
- On-premise
- Cloud-based
- On-premise
- In Person
- Live Online
- Webinars
- Documentation
- In Person
- Live Online
- Webinars
- Documentation
- 24/7 (Live rep)
- Chat
- 24/7 (Live rep)
- Chat
