17 years helping Singaporean businesses
choose better software

Caspio vs Zoho Desk

US$100.00/month
US$14.00/month

Overall

4.5 (213)
Caspio is enterprise-ready and trusted by 15,000 companies across all industries and geographies, including regulated industries that must meet HIPAA, FERPA and GDPR requirements.
Zoho Desk, Zoho's flagship web-based customer service software, helps businesses of all sizes and types deliver superior customer service without spending a fortune.
10/10
  • Configurable Workflow
  • Content Management
  • Customer Database
  • Customizable Reports
  • Email Management
  • Help Desk Management
  • Project Management
  • Real-Time Data
  • Surveys & Feedback
  • Website Integration
10/10
  • Configurable Workflow
  • Content Management
  • Customer Database
  • Customizable Reports
  • Email Management
  • Help Desk Management
  • Project Management
  • Real-Time Data
  • Surveys & Feedback
  • Website Integration
  • Cloud-based
  • On-premise
  • Cloud-based
  • On-premise
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat