17 years helping Singaporean businesses
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LiveAgent vs Deltek Acumen Touchstone
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Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Learn more
US$19.00/month
Not provided by vendor
Overall
4.7 (1,658)Overall
Wide range of Small & Medium Sized businesses in eCommerce, Telco, Insurance, SaaS, Startups & Enterprise.
- Blended Call Center
- Computer Telephony Integration
- Content Management
- Customer Complaint Tracking
- Customizable Reports
- Email Monitoring
- Lead Management
- Natural Language Processing
- Search/Filter
- Transfers/Routing
- Blended Call Center
- Computer Telephony Integration
- Content Management
- Customer Complaint Tracking
- Customizable Reports
- Email Monitoring
- Lead Management
- Natural Language Processing
- Search/Filter
- Transfers/Routing
- Cloud-based
- On-premise
- Cloud-based
- On-premise
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
