17 years helping Singaporean businesses
choose better software

What Is BrightHR?

We are BrightHR; the award -winning software powered by HR, health & safety, and legal experts. Everything you need to simply manage your staff and make people management a breeze, all in one place, plus free tools to set your business apart.
We are on a mission to transform people management for businesses. We’ve been making life easier for employers since 2015 with our range of innovative software, providing HR, H&S, and business support to over 100,000 businesses globally.

Who Uses BrightHR?

Small to medium-sized businesses (SMEs), as well as large corporations.

BrightHR Software - BrightHR Dashboard
BrightHR Software - Blip by BrightHR
BrightHR Software - Bright Wellbeing & Counselling
BrightHR Software - Bright Exchange
BrightHR Software - BrightHR Lightning
1 - 6

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Reviews of BrightHR

Average score

Overall
4.6
Ease of Use
4.6
Customer Service
4.7
Features
4.4
Value for Money
4.4

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
74%
4
16%
3
6%
1
4%
Natalie
Natalie
Office Manager and PA to Directors
Verified LinkedIn User
Public Relations & Communications, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source
Source: GetApp

User friendly and efficient!

5.0 9 years ago

Comments: As an Office Manager in a fast paced environment, this app is really user friendly and efficient, which makes it extremely good to use, a great addition to the BrightHR package.

Pros:

Fun and simple, pretty self explanatory.....

Cons:

have not come across any as yet!

BrightHR Response

4 years ago

This is wonderful to hear! Thank you for taking the time to post your 5* review.

Stuart
Electronic Design Engineer in UK
Verified LinkedIn User
Automotive, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Modern, user-friendly HR management software

4.0 5 years ago

Comments: As an employee using BrightHR, it has been a positive experience. I can't speak to the admin features, but my manager appears to be able to do everything he needs to without escalating further, and the user-side is well-designed and lays out key information simply. Everything works that way you think it should and it stores a range of useful data.

Pros:

Clean, mostly well-laid out web interface makes most operations simple. A range of useful information including holiday allocation/remaining, details of your time at the company, a calendar of holidays and absences in your team. All functions can also be carried out using the mobile app which works without problems.

Cons:

No major complaints. As a user I have been able to find all information and features that I have needed to manage my HR account (mostly annual leave-related).

BrightHR Response

5 years ago

Thank you for taking the time to post your review! Glad to hear you like the app too, let us know if you need any support in the future.

Verified Reviewer
Verified LinkedIn User
Marketing & Advertising, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source
Source: GetApp

Data & money held hostage

3.0 last year

Comments: My data and money is being held hostage. In short, they invoiced me and then their sales guy [sensitive content hidden] wanted more money and to upsell me on more services. When I declined, he cancelled my service as what they invoiced me didn't cover what I was getting. I wonder if I will get my data and money back but I doubt it if this is how they treat customers that have been with them for years. I am resentful of the time they have wasted but I did always want to try Breathe HR.

Pros:

The app is simple and does the job. I just needed something to record annual leave and send reminders.

Cons:

The harassment from their sales team. I didn't appreciate the aggressive sales approach or the blackmail that followed, which was ultimately followed through with.

Verified Reviewer
Verified LinkedIn User
Leisure, Travel & Tourism, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Keeps all your HR info in one place

5.0 6 years ago

Pros:

I love the request holidays function, that you can store files such as employment contracts on Bright HR and that you can view the calendar for your whole company/department - all this is one place!

Cons:

This nothing I don't like about this software!

BrightHR Response

4 years ago

Fantastic! Thank you for this wonderful feedback, just get in touch if you need any support in the future.

Verified Reviewer
Verified LinkedIn User
Hospital & Health Care, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Excellent product and customer service

5.0 6 years ago

Comments: No requirement for physical calendar which is prone to errors, staff can access planner anytime and anywhere, approvals for annual leave are straight forward and managed more effectively

Pros:

Very easy to use, straight forward setup, very quick to answer queries, customer support has been excellent so far - definitely the way forward to outsource HR for small businesses!

Cons:

Some areas needed a bit more explanation and guidance on how best to use

BrightHR Response

4 years ago

Thank you for taking the time to post your review! If you need any more support in the future just get in touch.

Verified Reviewer
Verified LinkedIn User
, Self Employed
Used the Software for: 6-12 months
Reviewer Source
Source: GetApp

This makes HR a breeze!

5.0 6 years ago

Pros:

Asking for time off and coordinating the team's holiday schedules has never been easier. I like how simple it makes it for me to ask for time off and to choose which dates will be my holiday time off.

Cons:

I don't like how sometimes there are a couple of minor glitches in the calendar when trying to go back a page.

BrightHR Response

4 years ago

Thank you for this fantastic feedback! If you do run into any issues just get in touch with us, we're happy to help get these resolved.

Dan
Group Reputation Officer in UK
Verified LinkedIn User
Legal Services, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source
Source: GetApp

Great piece of kit

5.0 7 years ago

Pros:

Easy to use which allows us to focus on other aspects of work and allows employees to book holidays via the app which they find really useful.

Cons:

Some say its limited in its features, but I find it suits my needs and we're kept up to date from the sales/service team at bright of the up and coming features.

BrightHR Response

4 years ago

Thank you for taking the time to post your 5* review! Great to hear your positive feedback.

Doug
Co-Founder, Vice President and General Manager in Canada
Verified LinkedIn User
Veterinary, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Great interface, however, lacks functionality

4.0 7 years ago

Pros:

BrightHR has an easy to use and simple interface. It is great to be able to check HR stuff on a mobile app.

Cons:

The software is great for tracking attendance and sick days, however, it lacks functionality when compared to other HR tools. The scheduling capability is quite limited and there isn't a place to record payroll information.

BrightHR Response

4 years ago

Thank you for your review! We're always working on ways to improve what we do and adding new features so keep your eye's peeled.

Harry
Director in Ireland
Verified LinkedIn User
Information Technology & Services, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Onboarding

4.0 6 years ago

Comments: So far it really fits in with us as a company & the ethos of compliance we want to adhere to. It is going to be a great benefit for the company & in particular the employees.

Pros:

We've just started using it & it appears very easy to use with clear prompts to follow.

Cons:

Its too early to say as we've only started using the software

BrightHR Response

4 years ago

Great to hear this! Just get in touch if you need any more support in the future.

Verified Reviewer
Verified LinkedIn User
Sporting Goods, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Just started

4.0 5 years ago

Comments: Only just starting, but it seems to be very straightforward. Looking forward to using it.

Pros:

The BrightHR programme is easy to use and quite intuitive. Time will tell, but I am sure it will streamline our processes.

Cons:

Too early to make any judgements in this regard.

BrightHR Response

4 years ago

Thank you for taking the time to post your review! Great to hear this positive feedback.

Miriam
Head of Digital Solutions in Ireland
Events Services, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Great for managing a large amount of peoples Annual Leave and Toil

3.0 2 years ago

Pros:

Its an easy tool to request and manage your employee's Annual leave. The ability to add additional time off through toil is also a useful tool as its clear and transparent in terms of how much time you have left to take

Cons:

There is a lot of services on the platform so sometimes you can get a bit lost when your trying to find something specific but over all its great

Roz
Corporate Services Officer in UK
Nonprofit Organization Management, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Abertay Housing Association

5.0 5 years ago

Comments: It is a little too early to say but I am hoping that the reporting system will be most useful. The rota system will also assist with one of our Managers who has to juggle staff members with locations.

Pros:

Ease of use for staff, mobile app is so helpful and the ease with which information can be updated.

Cons:

There are features which I had with HR Online which don't appear on Bright HR which were extremely useful. I understand that they are being considered moving forward and therefore if they are introduced the system will be second to none.

BrightHR Response

5 years ago

Thank you for your feedback! We're always working on improving what we do.

Faye
Finance Manager in UK
Mechanical or Industrial Engineering, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Brilliant System

5.0 3 years ago

Pros:

Integration of the system into our current day to day was easy and straightforward, and training was brilliant. The platform is really easy to use.

Cons:

Currently, everything is brilliant and I would not criticize anything

BrightHR Response

3 years ago

This is fantastic, I am happy that everything so far is positive with the system and hope this continues throughout your journey on Bright HR.

Stoyan
Director in UK
Transportation/Trucking/Railroad, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Feedback

5.0 4 years ago

Comments: Really simple and straight forward. I am satisfied with the level of training received today.

Pros:

The employee section is really useful as well as uploading documents.

Cons:

I need to use it a little bit to notice some cons.

BrightHR Response

4 years ago

Thank you for taking the time to post your review. Great to hear your feedback!

Roy
Director in UK
Transportation/Trucking/Railroad, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

BrightHR Review

5.0 3 years ago

Comments: Time management for me. Using this software will make my life so much easier

Pros:

My introduction today by [SENSITIVE CONTENT] was very friendly, helpful & professional

Cons:

No negatives at this time. I believe this software is excellent

BrightHR Response

3 years ago

Brilliant, we appreciate your comments and love that our software makes life easier for you.

Anne
Human Resources in UK
Government Administration, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Time Saving

5.0 6 years ago

Comments: Easy to use.
I can add/change information whenever required.
It is so easy to access I can supply anyone with the information the need almost immediately.

Pros:

All of the information is in one place and it is easy to access.

Cons:

Nothing it is excellent software and I would highly recommend it.

BrightHR Response

4 years ago

Thank you for this fantastic feedback! Great to hear how much you're enjoying the software.

Debbie
HR & Office Manager in UK
Used the Software for: 1-5 months
Reviewer Source

The new system is fine, but is lacking some functionality

4.0 7 years ago

Pros:

It looks good, our staff have had a look at it and find it more user friendly. The support I've received so far has been very quick and proactive.

Cons:

The calendar view is not helpful - the old version in HROnline let you easily see at a glance who was away at the same time, Bright HR doesn't do this, I have to click on each individual date to see who is away, which is time consuming and I'm going to have to keep the information in a separate calendar. There is some functionality missing, the lieu bank, meaning that as a business we can't actually start using the system yet. I also can't see anywhere to carry holiday across from one year to the next, which is something we allow, so I would like to see/know if this is possible.

BrightHR Response

4 years ago

Thank you for your review, we've now added some of these features, just get in touch with us at [email protected] to find out more.

David
Hotel Consultant in UK
Hospitality, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

New Customer

5.0 6 years ago

Pros:

The software is very simple to set up & use whilst still offering great in depth time & attendance & HR options.

Cons:

I would like to see more cross over features where lateness/sickness etc can be identified on a rota & be recognised by the HR system with one feeding into the other. I'm informed this is all in hand & will be an update.

BrightHR Response

4 years ago

Thank you for taking the time to post your 5* review!

Dominic
Owner in UK
Furniture, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Initial review

4.0 5 years ago

Comments: Good

Pros:

The ease of use once I had been taught how to use it

Cons:

Nothing so far that I can see. It will take a while to get used to it

BrightHR Response

4 years ago

This is great to hear! Thank you for your review.

Geraldine
Manager in Ireland
Individual & Family Services, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Dun Laoghaire Rathdown Community Addiction Team

5.0 6 years ago

Comments: My experience so far has Been positive. The setting up was very straight forward

Pros:

So user friendly ease in navigating through the system.

Cons:

Nothing so far the support i received in setting it up was excellent

BrightHR Response

4 years ago

Great to hear you're finding the software useful! Just let us know if you need any more support in the future.

amy
licencee in UK
Hospitality, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

excellent costomer service

5.0 5 years ago

Comments: we have only just started using the system but it is already showing benefits in logging absences and storing documents.

Pros:

has every thing we would need. I especially like the folders to save sensitive documents. it will help keep everything in an easy to find and access place.

Cons:

the set up of employees is time consuming but obviously I understand why this is.

BrightHR Response

5 years ago

Thank you for your review, it's great to hear what you like most about BrightHR!

Mair
Secretary CTFSC in UK
Hospitality, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Educating a IT illiterate

5.0 4 years ago

Comments: Just starting to use it. All the information will be in one place and will be accessible at all times

Pros:

Easy to use. Staff very. very helpful. It covers all our needs. Would recommend the software and training to anyone.

Cons:

Nothing. It is simple to use and does everything you need.

BrightHR Response

4 years ago

Thank you for this great review! Lovely to hear how easy to use you find the software.

Abigail
Managing Director in UK
Marketing & Advertising, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

[SENSITIVE CONTENT HIDDEN] was a great help

5.0 5 years ago

Pros:

I am really enjoying using BrightHR so far. I had an induction call with [SENSITIVE CONTENT HIDDEN] and was really impressed with her knowledge and patience!! Thank you :)

Cons:

Cons: What did you like least about this software?

BrightHR Response

5 years ago

Thank you for your great review! Please reach out to us if you need any more support in the future.

Leanne
Owner in UK
Health, Wellness & Fitness, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

All in all the best help for a small business

5.0 5 years ago

Comments: Brilliant

Pros:

Theres is help there 24/7. You can keep all documents together.

Cons:

It's just hard when you don't know what your doing for the first time.

BrightHR Response

4 years ago

Thank you for your review! If you do need any support let us know on [email protected] we're happy to help with any queries you have.

carl
Owner in UK
Retail, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Nev's News & Booze

5.0 6 years ago

Comments: Very good

Pros:

Straight forward once explained! Great to have software to help my business to run smoothly.

Cons:

I don't really use any software as were only a small business I'm hoping it will help me run my business run much more efficiently. The only thing I can say I least liked about the software was the price!

BrightHR Response

4 years ago

Thank you for taking the time to post your review! If you do need any support in getting started just let us know, we're here to help.