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Mobile Field Report

Mobile Field Report

What Is Mobile Field Report?

mfr is the most innovative and flexible cloud-based software for field service management.
Set up clear processes, organize mobile resources optimally, increase productivity and impress your customers with outstanding quality and reliability. The software helps you to manage your data securely, work cost-efficiently, promote your growth and be optimally positioned for future developments.

Who Uses Mobile Field Report?

Our mfr cloud software supports your dispatchers, office staff, service technicians, fitters and installers with unique digital workflows - regardless of the industry.

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Mobile Field Report Software - Signatur

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Reviews of Mobile Field Report

Average score

Overall
4.7
Ease of Use
4.5
Customer Service
4.5
Features
4.3
Value for Money
4.4

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
75%
4
17%
3
8%
Edward
Edward
Managing Director in Netherlands
Verified LinkedIn User
Security & Investigations, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

MFR, Great tool for delivering services to your clients!

5.0 6 years ago

Comments: MFR is a great tool to have when delivering all kinds of services to your client base. The tool includes all required options you need and the pricing is one of the best I have seen in the market

Pros:

Ease of use, completeness of available tools, pricing structure, flexibility to create own checklists, mobile Application, reporting tools and online tracking

Cons:

minor translation errors, but these are updated continiously

Heiko
Verified LinkedIn User
Renewables & Environment
Used the Software for: 6-12 months
Reviewer Source
Source: GetApp

Half year reviews

5.0 9 years ago

Comments: We are using MFR since more than 4 month life as our master service tool. It helps us to optimise our service organisation and our service engineers benefit from the defined checklists. These checklists can be attached with extra information regarding the specific tasks and will in this way lead to standard follow up. The support by the MFR team is excellent and they were uncomplicated by adapting the system according to our internal processes.

Pros:

Easy to use, checklists can easy be created and changed by yourself, all the stored datas are available for the service engineers, ( which is very handy in case of a second visit ) , you don't need to set in any application dates twice, This time and money saving and leads more trustable values and information

Cons:

Windows tablets will not be supported.

Kristin
Senior Advisor Project in Czechia
Facilities Services, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Very Helpful Tool

5.0 6 years ago

Pros:

It is fast, flexible, simple and the support is great

Cons:

Some parts of the administrative editing options at the online platform are improvable

Irene
Office / Organization in Germany
Construction, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Very positive experience

5.0 6 years ago

Pros:

Excellent usability, can be used on any devices, you can upload documents, print them, sign directly (tablet used)

Cons:

Overview of all orders when you're using the App Vision is better when using a computer or a larger tablet Overwiew is not as good on a smaller device such as iPhone

Peter Billow
Used the Software for: Not provided
Reviewer Source
Source: GetApp

Great reporting tool for your service activities

5.0 11 years ago

Comments: We are having a service team (hvac) of 10 people that used to write reports on paper. Mobile Field Report has helped us to remove the paperwork and to organize our service technicians more effective. We are saving 2 hours on every report that we had to write.

Pros:

-> Powerfull tool for creating reports in the field -> iPad Version operates also offline -> Checklists of Mobile Field Report helped us to map our business process -> Pictures can be annotated by the technicians on the iPad

Cons:

-> Poor invoicing functionality -> The scheduler could filter the technicians by the location

Eugen
Installationstechniker in Germany
Verified LinkedIn User
Used the Software for: 2+ years
Reviewer Source
Source: GetApp
5.0 7 years ago
Nika
Germany
Verified LinkedIn User
Used the Software for: 1+ year
Reviewer Source
Source: GetApp
5.0 7 years ago
Jan
Germany
Verified LinkedIn User
Used the Software for: 6-12 months
Reviewer Source
Source: GetApp
4.0 7 years ago
Tobias
Verified LinkedIn User
Information Technology & Services
Used the Software for: 1+ year
Reviewer Source
Source: GetApp
5.0 9 years ago
Alexander
Kälteanlagenbau in Germany
Construction, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Einrichtung MFR

5.0 4 years ago

Comments: Übersichtlich und intuitiv zu bedienen

Pros:

Erstellung von Aufmaß, Angebot, Rechnung . Verwalten von Kundendaten

Cons:

Formatierung der Kopf und Fußzeile lässt sich durch den Nutzer nicht ändern

Jörg
Geschäftsführer in Germany
Printing, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Bewertung

3.0 4 years ago

Pros:

Weiß ich noch nicht. Ich habe etwas gebraucht und diese Software war auf den ersten Blick ok.

Cons:

Kompliziert in der Bedienung, was Unternehmen, Einsatzorte und Produktdaten usw. betrifft.

Eik
gf in Germany
Marketing & Advertising, 2–10 Employees
Used the Software for: Free Trial
Reviewer Source

Super Sache, kann man machen

4.0 4 years ago

Comments: bestes Produkt am Markt

Pros:

intuitiv zu bedienen, super useability , schönes design

Cons:

fällt mir nichts ein, vielleicht wären weitere Funktionen nett, z.B. Schnittstelle mit SalesForce