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What Is Middleware?

Middleware is a real-time cloud observability platform to bring all metrics, logs, and traces in one unified timeline to debug issues faster. It helps you un-silo your data and insights from all your containers, empowers your developers and DevOps to identify root causes and solves issues in real-time. Businesses of all sizes use our platform to reduce downtime and improve the user experience.

Who Uses Middleware?

Businesses of all sizes across the United States, Europe, Asia, and Australia

Middleware Software - Dashboard
Middleware Software - Application performance monitoring
Middleware Software - Log monitoring

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Reviews of Middleware

Average score

Overall
4.6
Ease of Use
4.7
Customer Service
4.6
Features
4.4
Value for Money
4.4

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
57%
4
43%
Sarafadeen
Sarafadeen
Developer-Writer in Nigeria
Verified LinkedIn User
Writing & Editing, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Cost-effective Observability Tool

5.0 2 years ago

Comments: As a Developer and a professional technical writer, I constantly like to run learning experiments to study new technologies, Middleware helps me a lot with performance monitoring for almost all my experiments. I have also used it to debug issues on my test apps.

Pros:

Their APM module and the unified dashboard that offers Logs, Metrics, and Traces on one screen

Cons:

To be honest, I never faced any downside of using Middleware

Ravindra
Fullstack Engineer in India
Computer Networking, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Cost effective Observability tool with easy setup

4.0 2 years ago

Comments: My team and I recently tried Middleware, and so far, it has been good. The platform seamlessly integrated into our existing infrastructure, saving us valuable time and effort.It took just a few simple steps to install the Middleware’s agent and have it up and running smoothly. As a tech lead, I appreciate how this hassle-free onboarding experience allowed us to focus on more critical tasks without getting bogged down by complex installation procedures.One of the standout aspects for me has been the platform's affordability. Being responsible for managing costs, I'm always looking for solutions that provide exceptional value. Middleware does precisely that.

Pros:

Comprehensive monitoring capabilities: Middleware offers a wide range of monitoring capabilities, allowing deeper insights into the performance of our systems and applications.Easy Integration and Setup: The installation setup was easy and quick. I didn’t face any challenge what’s so ever.

Cons:

Limited Customization Options: They do offer the ability to create custom dashboards, but I personally didn’t feel it to be so useful.

Verified Reviewer
Verified LinkedIn User
Computer Software, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Full-stack observability platform with shallow learning curve.

4.0 2 years ago

Comments: I tried Middleware during my upskilling process, where I tried, tested and learned various observability tools. As someone who also used other observability tools, I found Middleware to be the least complicated. The tool was easy to use, they had detailed documentation, and their installation process was relatively easier than Datadog. I continue to use them for my side projects and experiments.

Pros:

Shallow learning curve. As someone relatively new to the DevOps ecosystem, I found Middleware to be very easy to use and set up. I rarely had to ask the support team for any help; when I did, they quickly resolved it.

Cons:

To be honest, I didn’t notice any downside of using Middleware. However, I noticed that they offer integration to a very limited number of third-party services and apps.

Ekta
Sr. Business Analyst in UK
Information Technology & Services, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

A great product that simplifies connectivity between applications

4.0 last year

Pros:

I have used this product mainly for monitor and tracking logs, it has been really useful to track down the issue and do a thorough root cause analysis.

Cons:

Middleware has been a great product so there is nothing to dislike as such.

Rohan
Rohan
Tech Lead In React JS in India
Verified LinkedIn User
Information Technology & Services, 51–200 Employees
Used the Software for: Free Trial
Reviewer Source

Best in market

5.0 2 years ago

Pros:

feasiablity and easy to use moreunderstandable and user friendly

Cons:

no cons as of now as per my use till now

Sagar
Solution Architect in UK
Information Technology & Services, 10,000+ Employees
Used the Software for: Free Trial
Reviewer Source

Good observability platform

5.0 last year

Pros:

Dashboard reporting and workflow management are good features about Middleware…

Cons:

Price was a bit high and hence it becomes difficult while comparing products

Rutika
Solution Architect in UK
Information Technology & Services, 11–50 Employees
Used the Software for: Free Trial
Reviewer Source

Great middleware option

5.0 last year

Pros:

Everything is good about this software. I really liked it.

Cons:

I don’t see any specific cons related to this product.