DocuXplorer

Excellent for document management

Comments: The product is very intuitive and easy to use.

Pros:

It has a friendly interface in Spanish and has a customizable and easy-to-use format. the file printing driver is especially interesting

Cons:

What I can say is that technical support is only available in English and Spanish only if you are a primium user.

Review of Docuxplorer

Comments: Archiving and Metadata management are the reasons for client's purchase of the product. Clients that are using the product are satisfied.

Pros:

It is a software that I call biggest game changer as far as getting the same quantity and quality of results for desired management information in Archiving and metadata management. The ability to integrate Microsoft Office documents, accept all electronic files, flawless file imports makes it a software that is taking us to paperless office data banking.

Cons:

The use of workflow details and SMS alerts is something we are anticipating will happen soon

Ease use of DocuX

Comments: Super great service, but we may not take enough of our time to explore completely the software and add better way of working.

Pros:

the service, easy to use and to teach to our employees

Cons:

the visual look of the program. It's not look up to date with more bright color.

Legacy User ... of a great always improving product.

Comments: Have been using this system since it started. I have tried others and have always returned due to the ease of use and easy integration into my work day.

Pros:

Easy to use, works with any scanner, creates quality pdf documents without Acrobat

Cons:

getting older version files into new software required a lot of assistance.

Established, Mature, and a Fantastic Value

Comments: Our companies have been using DocuXplorer as a primary document management system running on-premise for around 20 years. Throughout this period I have watched the software evolve, supporting future operating systems and adding in new useful features all while sticking to its fundamentals as well as providing the same, high-level support that's only available from smaller businesses. If the feature set meets your expectations, I can assure you of its reliability!

Pros:

DocuXplorer is a very affordable, easy to use, and powerful solution for managing documents and files with an excellent support team that has your back. By mimicking the file tree concept from Windows, DocuXplorer is extremely easy to navigate. Folders can be organized using "index sets" that allow you to set customizable fields such as integer, date, text, version, and more. Support for scanners requires no additional drivers or software to use and the search function is lightning fast. Scanned documents are stored as TIFF files which allows for small file sizes and a host of editing and markup tools similar to Adobe Acrobat. Printing or sharing documents via export or email can be done in just a few clicks.

Cons:

Restoration and archival tools would be a vast improvement for on-premise administrators. Occasional issues with server to client communication resulting in cryptic error messages presented to users. Please note that an on-premise DocuXplorer solution requires high-speed local network access - it will not run over a VPN or any other platform other than Windows.

A great product with lots of purpose

Comments: I have used DocuXplorer for 15 years or so. I have confidence in the company and the people working with the company and would not move to another system.

Pros:

Support is amazing when I have a problem as they are just one email away.

Cons:

I have an older system and there are times that it runs slowly although this usually can be remedied by support.

Robust and Secure Document Management

Pros:

DocuXplorer has great flexibility in designing document metadata. We store all sorts of disparate documents: employee personal info, technical/mathematical, hardware manuals, etc. The metadata for these are markedly different, requiring their own taxonomic definitions.

Cons:

It took a while to get comfortable with the user interface. Also, the Windows client software is sluggish when used through our VPN.

Great organizational tool

Pros:

Ease of use for the end user, having all of my files in a digital format that makes it extremely easy to find and store

Cons:

was a little difficult to set up by myself and it required support from DocuXplorer staff, but the support was super easy and timely to get and everyone was very helpful

Support Assistance

Pros:

Steven provided excellent support during my upgrade. He worked with our IT to make sure installation was accurate and that I had minimal disruption.

Cons:

Honestly, it fits all my needs. There is nothing that I dislike.

It is very good, it facilitates all my documents, I accelerate and I help a lot in my work I recomme

Comments: good

Pros:

The best thing of all is that I organize my files and documents in an instant, the good thing is that it also uses several languages and is easy to use, I recommend it

Cons:

good until the moment they have not given me any kind of problem I do not have something bad to say this program yet

Satisfied DX User

Pros:

The users are very satisfied with the DocuXplorer but in my position as IT Manager, I appreciate the great support.

Cons:

Nothing comes to mind. We have used DX for many years and the employees are very comfortable with how it works.

Or experience with DocuXplorer

Comments: Quick access to documents.

Pros:

Excellent, friendly and timely support. Support was accurate and to the point.

Cons:

For us it was a bit of a steep learning curve.

Accounting's View

Comments: Overall I think DX is a nice software. It is easy to use, we are able to use it with our accounting software, and the DX team is very friendly and helpful.

Pros:

Integration was rather easy. The technical support team is very knowledgeable. The product is easy to use and has nice features.

Cons:

We wish that there were excel/csv capabilities for reporting. Being able to pull the files into a single document for analytical purposes would be helpful. Seems like there are some bugs within DX...we get error messages from time to time, and sometimes DX freezes up on us where we have to end the task and restart it.

Docuxplorer is the best

Comments: We love it!
We have been with Docuxplorer for many years!
This software and their customer service is great.

Pros:

The most thing that I like about Docuxplorer is the ease of the software on the users. The management and the layout of the software isn't complicated at all. Our company uploads all kinds of files into this software and the organization of these files are pretty much taken care of by docuxplorer.

Cons:

The one feature I wish that could be implanted or looked at further is the capabilities to do remote scanning using remote computers. When having offsite computers we wish that the user can use their own scanners while remoting into their computer at their office.

Didn't expect to get so much from a DMS

Comments: Awesome team and complete product - great experience from when we started our research to when we became a client - through to our quarterly checking and support.

Pros:

The fact that you get unlimited users and all the features - made understanding pricing easy and we saw ROI quickly.

Cons:

I stopped hearing from employees as much as before we switched - they didn't need me to help the with this tech at all...

Document Storage

Comments: This software offers a number of features and benefits that can help you and your team members collaborate effectively on projects, communicate easily with one another, and even import and organize files. During this Covid pandemic we haven't had any interruption in our business thanks to DocuXplorer all our employees have remotely access to the files and documents to work from home.

Pros:

The program is easy to use / storage and when looking up documents in different folders.

Cons:

Document retention / Disk space does not automatically compress after deleting documents you will need to do a claim disk space process.

Docuxplorer

Comments: Overall time saved not having to sift through physical documents has really been the key advantage to using Docuxplorer.

Pros:

Docuxplorer is a great way to securely organise and manage any type of digital document. It handles the retrieval of these documents in a smart way and allows for a lot of customisation around this too. Overall the software has saved us a lot of time by not having to search through filing cabinets and this has especially been useful with more staff working from home over the last year or so. Workflow inside docuxplorer is also very useful and there are other powerful integration features should you desire to take advantage of them.

Cons:

Installation was fairly straight forwards but consideration is needed in order to scope this out correctly for your environment. Workflow is good but does have a steep learning curve and could be tricky for non IT literate users to understand. Perhaps a new more simplified UI / workflow builder could be something to consider in future versions.

DocuXplorer is great!

Comments: DocuXplorer has been great. We use it daily. We have had [SENSITIVE CONTENT] helping us with customizing the program to work with our other major program. I love how helpful your team is and DocuXplorer really does help organize our paperwork.

Pros:

I love how easy DocuXplorer is to use. We have been working with DocuXplorer to customize how the program works best for our company. The staff is great to work with and when we run into issues they are always on top of it!

Cons:

The document search is harder to use than I would like. I wish you could have it work more like a search engine on the Internet.

Dennis W. Homolka CPA docuxplorer review

Comments: Overall my experience with docuxplorer has been good, thats why i continue to use it for all these years!

Pros:

reasonable price, ease of use, nothing price comparable out there that i have seen

Cons:

the one thing ive always disliked about the software is that you cant export partial information to another computer, file by file, its an all or none deal. for example when i was in the hospital i wanted to see specific tax return files so i could review them and the backup documents. they had to instead print everything out and my wife had to lug the files back and forth from the office to the hospital. if we could have copied individual files this would have been very convenient.

Great Document Storage Software

Comments: Time saving and efficiency.

Pros:

Since starting to use this product, which was very inexpensive to buy, my boss has been incredibly impressed at how quickly I can find the documents that he wants to see, no matter how many years previous. Instead of having to run to the archive room, just a couple of clicks and I have it for him. DocuXplorer makes me look very efficient.

Cons:

I really can't think of anything I would change about it.

Simple and Easy to use

Comments: Its nice with multi-companies, to have one place to retrieve documents. The support is amazing, you can call and talk to a person, and that same person can help you!

Pros:

We are now using QR codes to scan our documents, this catalogs everything for us! We do not need to manually save files in specific locations.

Cons:

When capturing info from a scanned document, if the scan goes in crooked(which happens all the time), there are some problems scanning. If there were a way to straighten documents before capturing data/text, that would make this feature even better!

DocuXplorer changed the process and increased efficiency and profit greatly.

Comments: I look back at purchasing Docuxplorer as one of the best investments we have ever made for the company.

Pros:

That all types of information going back to 2005 is available immediately. That includes machine manuals, payroll, vendor invoicing and a huge amount of other type documents. Some are in protected areas that only certain people can have access to.

Cons:

There is nothing that doesn't help us stay efficient and profitable.

Document Storage

Comments: Ok seems to meet our needs.

Pros:

The way you can organize and store documents

Cons:

Does not have a good archiving feature to easily exclude files from daily backups. We need to use OCR for indexing our daily documents.

DocuXplorer Peer Review

Comments: I cannot say enough about the service. They have been a pleasure to work with for over 13 years now.

Pros:

It is easy to implement, use and manage.

Cons:

The only con I hear from some of our users is that we have it set in a very standard "tree" format but that was set operationally and compliance wise for a reason and works great for those users.

Docuxplorer Experience

Comments: Great experience with Docuxplorer to handle the office document and easy to search and edit the existing document details.

Pros:

Document Management and Easy to access the stored data, Workflow actions about the reminder of document expiry.

Cons:

Still some features need to add in workflow reminders.