Slice

Like the Slice card services

Comments: Now i am using last 1 year

Pros:

Easy to use and inter face is easy for use

Cons:

This is credit cum debit card. Powered by bank of Marius

A lot of pros with one major con

Comments: Overall, we liked slice a lot. the customer service was great, the equipment was free and didn't give us any issues, but we would have liked to have a cheaper online ordering alternative.

Pros:

Slice was simple to set up and use, easy to adjust, and worked exactly how we needed. We never had any issues with the system, and we did not have to pay for any of the equipment. Overall, we liked the system a lot.

Cons:

The major con is that slice charges an arm and a leg for online ordering. Many of its competitors take a small percentage of each order, but Slice charges a flat $7/ order for online orders that just didn't make sense to pay, especially for premium third party platform users.

A top rated online ordering app

Comments: Great

Pros:

The whole app and how easy is to utilize

Cons:

The depth of the system when filtering the order to your desire

Good Repeat Business

Comments: Overall really happy with it. The staff is super friendly and helpful and I know that Slice is helping us grow.

Pros:

There loyalty program is what sets them apart. I've really noticed that customers that use Slice come back more regularly and as all restaurant owners know these are the guys that keep you in business.

Cons:

They are not as good as bringing in new customers. On occasion, I will notice a new person coming in who used Slice but they are much better at bringing back our customers.

Restaurants that can use Slice Should

Comments: Excellent.

Pros:

Slice has the best tablet software for accepting orders at the restaurant, excellent Customer Service, and a Slice-covered Loyalty Program that customers use. Most importantly, Slice uses custom marketing campaigns tailored to your business bringing your customers back to you. They don't just do marketing to customers to return to their platform. This is what I've learned is the biggest difference from the other commission-based platforms like Grubhub, DoorDash, and UberEats. This justified the commission-based service vs an unlimited online ordering platform like Orders2me that doesn't have a marketing platform behind it.

Cons:

I wish we had more control of the menu and modifiers. Reporting tools need to be revamped to provide more order detail history.

A Great Partner

Comments: It has been great

Pros:

Slice takes a holistic and personal approach. Their customer service is top notch and I feel like I'm working with a partner, not a leach like with the other apps. Slice's loyalty marketing is a huge differentiating factor. They don't send our customers elsewhere, they make sure they come back. Thank you for helping my business grow.

Cons:

The app itself is less developed when compared to competitors but that tells me they put more money towards their partners

Any way you "Slice"it

Comments: Provided a way for customers to order online . I was loosing business to chains by not offering online ordering

Pros:

Slice set me up with online ordering allowing me to compete with pizza hut in our small town. They setup the menu online, provide me with a tablet and blue tooth printer The orders print in my kitchen. Slice provided marketing products to let customers how to order online . The process was easy for this low tech old girl.

Cons:

I wish the tickets printed by menu Group, instead of the order the customer entered.

Like it

Pros:

It easily integrated with my current POS (Clover) system

Cons:

Some small bugs with reporting within the integrated software. My CLOVER system does not recognize a promo discount and shows an inflated net Sale with SLICE

Best For pizzaria

Comments: We are partying with them more then 3-4 years and customers service is amazing

Pros:

Never give us hard to to crash easy to used

Cons:

The team slice and all people that work on this software during all this years to become more and more comfortable

Good online service

Comments: overall a good experience, as I said I had a good one so far and I have implemented Slice in every new restaurant bought by my family.

Pros:

What I like the most is the easiness of the app and the professionally of the account managers I had to deal with during those years, Slice gave me great opportunities. I also appreciate their fixed rate on orders and not that huge 20 to 30 percent cut. I also appreciated their referral program with the bonus for the referee.

Cons:

What I like the lest is that customers can cancel orders even when the food is ready and is never clear if my restaurant is getting paid for those orders.

pizzeria

Comments: Would like a account manager to call montly to keep in contact

Pros:

technology attracts many customers, brings a new customer base to pizzeria

Cons:

the pictures to upload to menu is too time consuming and difficult

The most out your product

Comments: Great to work with

Pros:

Keeps track on things closer as far as productivity

Cons:

Won’t work with the pos we have makes more work

Pizza specialist confused how to make a pizza

Comments: Not bad overall, but there are many kinks that need to be worked out.

Pros:

Online order platform for point of sale system

Cons:

For a company that specializes in pizza tge riders for pizza come thru in a confused orientation. We need to know choices for crust, sauce, whole pizza toppings then half pizza toppings, in that order and I don't want to know about a drink choice or a wing flavor or salad or ... in the middle of a pizza build.

Great start up partner

Comments: Satisfied with service

Pros:

Ease of use with ipad. Easy to use platform.

Cons:

Cost of use. Inexpensive and easy to use.

Slice is best 3rd Party Delivery Service

Comments: It’s been great, every person I’ve spoken with is helpful and genuinely care about your business

Pros:

It is so user friendly, it is easy to contact customers as well as fix any issues which are few and far between

Cons:

There is nothing I dislike, it is not integrated with toast yet, but I actually like having things come through the tablet and having that separate

Slice is an excellent piece to our pizzeria!

Comments: Great. I'm thankful to have it and I hope it continues to Increase our profit!

Pros:

The advertising and loyalty plans. Also the ease of accepting orders

Cons:

The sub categories. I just don't think Slice completed all our menu items

Easy to use

Pros:

It’s cheap, easy to use, and customers enjoy it

Cons:

Inability to change pricing quickly via pos

Graig’s review

Pros:

Everything is spelled out very easily As long as the restaurant keeps the price changes and menu the same everything works out perfect

Cons:

People you talk to on the phone have too strong of accents when you have a question hard to understand them

Good product

Comments: Great product at a great price. My only issue with them is that customer service is often hard to understand

Pros:

Great platform, great product, great price.

Cons:

Customer service is often hard to understand. It would be helpful if slice had more native English speakers

Great Service.

Pros:

Slice has elevated my business from its simplicity for the store and customers

Cons:

I wish it had toast integration. They came out with their POS too late for me

Slice

Comments: Overall experience with Slice has been easy, I would like to use Slice advertising more and other perks.

Pros:

The ease of doing business, the support and the efficiency of online ordering

Cons:

I have had a few complaints about storing cc numbers for ease...also when the system goes down

We LOVE SLICE!

Comments: Always someone friendly willing to help

Pros:

Easy to use, my customers are always happy have never had any issues!

Cons:

I wish more customers new about SLICE and they had more advertisements

Great software for restaurants

Pros:

Love the easy access and how simple it is foe everyone to use.

Cons:

Sometimes the customer service will have high wait times.

Everything

Comments: Great

Pros:

Easy to use, very easy to use, No complaints

Cons:

Nothing, I have no complaints! No cons what’s so ever

Driftwood pizza

Comments: It’s been great getting expensive in this crazy world we are living in but let’s rock and roll

Pros:

Easy to us and you guys are always a head of times

Cons:

I would love more reporting options year to date / but bigger would be a month over a year ago ? To compare months ….