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About Flock

Flock is a team collaboration tool that helps you get work done, only faster! Trusted by over 32,000 businesses globally.

Learn more about Flock

Pros:

In choosing for our small company, we found Flock to be a better alternative both cost-wise and overall look and feel.

Cons:

For our use, it meets all expectations, we have nothing to complain about, but on the part of the administrator I have already seen complaints about lack of integration.

Flock ratings

Average score

Ease of Use
4.6
Customer Service
4.5
Features
4.4
Value for Money
4.6

Likelihood to recommend

8.7/ 10

Flock has an overall rating of <span class="">4.5</span> out 5 stars based on <span class="">343</span> user reviews on Capterra.

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Filter reviews (343)

Brian
Brian
Chief Technical Officer in Kenya
Verified LinkedIn User
Design, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

A more user-friendly Slack

4.0 5 years ago

Comments: We have a completely remote team of about 30 team members. The biggest challenge in running a remote team is integrating communication between people and teams to reduce the distance and increase personal interaction. Flock solved that for us in a big way. Adoption was 100% and everyone always has it online. It has really improved team cohesiveness.

Pros:

The best feature about Flock is its ease-of-use. Our team is made of diverse members with different technical skills from engineers, designers, project managers to marketers and HR. The most important feature when choosing this was ease of use as that would greatly affect how well the tool would be adopted by the team members.

Cons:

The administration and enterprise features were are not as robust as the competitors. If one was looking for a compliant enterprise communication tool to pass on sensitive information, I would check elsewhere.

Tom
Mechanical Engineer in Israel
Utilities, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Business Instant Messaging Program

5.0 last year

Pros:

Flock allocates all the tools that allows me to save time by centralizing communication, file sharing and web conferencing in one place.

Cons:

This program accomplishes all my daily needs - I can’t complain at the moment.

Michael Elias
Sales Support in Philippines
Commercial Real Estate, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

6 months usage of Flock

3.0 2 years ago

Pros:

This app is very easy to use like any other messenger app such as Skype, Messenger etc.

Cons:

The one thing I don't like is that there are a lot of times that the search results don't appear when you're backtracking your previous message.

Adam
Full Stack Developer in Israel
Information Technology & Services, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Business Instant Messenger

5.0 11 months ago

Pros:

With Flock, it hs been easy to collaborate via creation of unlimited comms channels in one place.

Cons:

I enjoy using Flock and I rarely face bugs.

Don
Business Consultant in Kenya
Accounting, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Flock: Robust, Iconic and Full-featured BIM & Live Chat Program

4.0 last year

Comments: File sharing, team collaboration, live chat and business instant messaging.

Pros:

I use a lot of BIM tools in my organization, but Flock beats nearly all in terms of robustness of features. It makes it easy to collaborate via creation of unlimited communication channels.

Cons:

In order to use video conferencing tools, it requires to be integrated with external Apps such as Zoom.

Jamie
Chief Accountant in US
Financial Services, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

What I Comprehend bout Flock

5.0 last year

Pros:

Mobile application on my iOS enables me to send and receive instant messages over the internet.

Cons:

It has all I yearn to use at workplace - I can’t complain.

Khevana
Tech Lead in Australia
Professional Training & Coaching, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Communication Friendly Tool

4.0 5 months ago

Comments: We had a great experience with Flock. We used it for years in our org and enjoyed it.

Pros:

Flock is a great tool for communication within the org and with all the stakeholders. It has some good features such as reminders, pins, saving documents etc.

Cons:

Has lack of flexibility for the integration with various systems compared to similar tools

Thomas
Head of Marketing in South Africa
Writing & Editing, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Live Chat & Business Instant Messaging Software

5.0 last year

Pros:

Flock simplify marketing projects by creating unlimited communication channels in one place.

Cons:

It always require to be integrated with external apps to boost web conferencing.

Stephanie
Human Resources Officer in Kenya
Mental Health Care, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Flock at Chiromo

5.0 last year

Comments: Flock enables me to send and receive instant messages over the internet.

Pros:

Flock is used across all business unit in my mental health care. It boost productivity via enhancing team collaboration, file sharing and business instant messaging.

Cons:

Due to lack of video conferencing tools I am forced to integrate with external apps such as BlueJeans Meetings and VR.

Jonathan
Accounts Payable Assistant in Kenya
Security & Investigations, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Flock is Slowly Replacing Slack in My Organization

5.0 last year

Comments: Internal communication through Flock boost performance for 24/7.

Pros:

Flock offers an extensive range of features from team collaboration, file sharing, business instant messaging to live chat in one place.

Cons:

I have not yet discovered the dark side of Flock.

Huldah
Project Assistant in Kenya
Nonprofit Organization Management, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Flock is a Must Have Unified Comms GURU

4.0 last year

Comments: It unify teams under one roof for real time communications.

Pros:

I replaced Swit with Flock since it has robust features. It allows me to create unlimited communication channels under one roof.

Cons:

I use Flock on a daily basis and only dislike how I integrate with external apps to enhance video conferencing.

Samuel
Agribusiness Manager in US
Insurance, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

BIM Tool with MPM and OPM Capabilities

5.0 last year

Comments: File sharing, team collaboration, project management and instant messaging.

Pros:

Flock combines online project management, marketing project management and instant messaging tools all-in-one place.

Cons:

I do not have anything that I can really mention as a flaw. In fact, Flock is an exceptional tool since it offers not only BIM tools but also project management capabilities.

Sierra
Principle Design Recruitment Consultant in US
Design, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Unified Communication Provider

4.0 last year

Comments: Excellent performance.

Pros:

Easy to organise multiple channels of communication with subtopics/subtasks based on tasks and projects.

Cons:

Easy to use tools,no downside discovered on my experience.

Jan
Back office Specialist in Czechia
Banking, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Flock Review

4.0 2 years ago

Pros:

I like that it is easy to send messages to many people at the same time, all we need to do is to add all the contants in the chat.

Cons:

It has a messaging limit of 10,000 messages which makes it hard for us to keep messages for future reference.

Nirav
Manager in India
Automotive, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

Internal Team Communications Made Easy

5.0 2 years ago

Comments: We have extensively used Flock for business communications within the team. It helps you create groups for your team. Since they have also created android app for the platform it becomes seamless to use across devices.

Pros:

Apart from chatting, Flock allows you to conduct polls, create to-dos, and share files. It also allows you to do audio or video calls with a group of people based on the need.

Cons:

At times, the app fails to show notifications for the message received

Verified Reviewer
Verified LinkedIn User
Government Administration, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Small office use

4.0 5 years ago

Comments: Flock is one of the better programs for small offices. The ability to create groups with fellow workers helps to speed up the process of cooperation. Pinned Chats are great as they help you keep the most active members of your team in a spot where you don't have to look for them.
The To Do list is very helpful especially since I've learned how to use the "to do bot". Files are kept very organized and are helpful when needing to grab something from a few weeks ago.

Pros:

Ease of use - the interface is very simple to use. Any person on any level of Tech knowledge can use this. Clean UI - The User Interface (UI) is laid out to where you learn where items are real quick. You have Pinned Chats, Open Chats and can search your most recent chats with no problem. There is a directory of users who are in your team. I also use the To Do Bot a ton. Using that automation bot to keep up with task and things that need to be done are worth the time reading the F.A.Q.'s.

Cons:

Every time it's installed on a PC you have to have a specific code to key in. This can be tiresome or a time waste when installing on 30+ machines. Should just allow you do add people from an Admin panel and they not have to enter a code.

Louis
Lead Purchase / Sales in US
, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source
Source: SoftwareAdvice

Our team has migrated to FLOCK for ease of use and for feature set capabilities which allow us to manage tasking and team communication as well as video conferencing most effectively

4.0 7 years ago

Comments: In the final analysis , we believe Flock is a winner and we will be using Flock as our primary collaborative team communication tool for our office team tasking assignment, as well as for video chat . Our office wanted a shared communication tool which on balance was designed with team work in mind. Considering the user interface which allows for common communication as well as closed conversation threads between managers, the rather convenient presence of one touch button control for screen sharing as well as conference call entrance, Flock will be our go communication tool for intra office now. We would say the only real negatives though not plentiful were tied to the inability to control notifications coming from conversations. This can create a log jam. We also experienced some difficulty with file searching or keeping files private to one user. Our recommendation is to emphasize the team orientated communication tools offered by Flock as the primary orientation for usage and to use its rather robust application integration capabilities to supplement weaknesses in the usage of the program. We use Trello quite easily with Flock for instance. Give Flock a try as we believe it can help.

Pros:

Seamless and extremely easy to use interface has many advantages including wide and extremely robust application support including Trello, social network apps and many more. We are able to manage team conversation which can be common or specific to users in the group, employ instant screen sharing , and one button touch for video call and chat participation. Overall Flock has proven extremely user friendly and convenient. At this time, pro model and feature upgrade is only a month.

Cons:

Less ability at this time to control notifications from shared conversations as well as a non available capability to keep shared files private to 1 user.

Ian
Ian
UX Lead in India
Verified LinkedIn User
Design, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

An Excellent Team Communications and Utility Tool

5.0 6 years ago

Comments: Flock has quickly become a single hub for a lot of my daily work.

Pros:

Prior to using Flock, our team was on slack which handled communications well. But what Flock brought to the table was more. In addition to the features that Slack has, Flock also has a calendar app, note taking app (which works with individuals, channels and myself, a feature which I really like), tasks app, drive app which I felt adds a lot of value to the product, and makes it a central hub for a lot of my daily activities. They have also recently added a feature that enables you to have repeated processes setup, bringing in automation into the platform. I think they're doing really well in the space that are in and hope they continue to keep innovating while keeping their users in mind.

Cons:

They don't have enough integrations (like Invision). They also don't seem to have an easy way to export all data (Slack has this). A dark theme for Flock would be great.

Carsten
Carsten
Director of User Experience in US
Verified LinkedIn User
Computer Software, 51–200 Employees
Used the Software for: Free Trial
Reviewer Source

The best Slack alternative, and I prefer it over Slack

5.0 6 years ago

Comments: Exceptional. While I'm not a huge believer in the importance of these chat products vs. those of the past, of the ones in the market today, Flock is my preferred chat tool. I've used Slack, Flock, Glip, and others. This one is easy to use, adds more features than Slack, and is far more stable and quality than Glip.

Pros:

I never understood the hype around Slack. Marketed as an "e-mail killer," we all know that's true. There are still so many things it cannot do that email can do. Not to mention, it's just another internal chat tool. In fact, the only core differences between Slack and your typical enterprise grade chat client are silly emojis and power user abilities that 99% of your employees don't know how to use, and won't use. Flock, while generally speaking works the same way, at least adds some productivity concepts in the app. For example, in different channels and private chats, I can have working to-do lists with assignments and due dates. I can pin documents and files in a conversation or channel that are relevant to the conversation. Also, for some reason, things just feel cleaner in Flock. My entire team was confused why we switched at first, but those types of features were my reasons. And now they love it, no going back.

Cons:

Not as many integrations as Slack. But not a deal breaker. Almost all the tools we use integrate.

Ankit
Ankit
Research Analyst in US
Verified LinkedIn User
Internet, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Easy to use internal team communication app.

5.0 5 years ago

Comments: Replaces extensive conversations over email. It's best for regular day to day office conversations.

Pros:

1. Easy to use just like whatsapp. 2. Can add gifs, emojis and other stickers 3. Useful features like reminders, in-app video and voice calling 4. Can use multiple accounts for signing in

Cons:

1. Always have to add a code while logging into a new machine. 2. On mobile devices, the chat order seems to be little weird. Recent ones are on top and unread ones are at the bottom, don't know if it's a bug. There should be a separate tab to check unread messages/chat.

Shaumit
Junior Finance Manager in India
Used the Software for: 1+ year
Reviewer Source

It is a reasonably good platform to communicate with team. It is extremely fast and useful to use.

4.0 7 years ago

Pros:

I really love to use flock as it is best place to explore new features. Its far better than Slack as if I wanted to find some pervious data, I can easily go for search option and tailor it out.. I really love the TO-DO feature that helps me to follow up with people for various things. I love the pinned chats feature, which helps me to notify important things to important people and get connect with them without a delay. I also like notes feature, which help me to write the important points during meeting. Its best use is to share the file without delay and saves me time and email. Also, when I am busy, I can update my status without any delay.

Cons:

1. I would like to inform that there is no con for using flock, however, if some changes, that I have suggested, could be made then it would be more user-friendly. 1. I would suggest flock team to work on reactions of a particular message. For example, on a particular channel, I would like to say something funny or express my gratitude, if some one from the team likes my message, I would suggest few more emojis to be added to make it more happier to use it. 2. I would like to explore new features like, if possible to add, dictionary or recordings of audio.

Gretchen
Gretchen
Local Committee Vice President in Philippines
Verified LinkedIn User
International Affairs, 1,001–5,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Gather Your "Flock" using Flock!

4.0 5 years ago

Comments: In AIESEC in the Philippines, we use this in our work since we believe in its functionality and organizing capacities. I do not forget the appointments that I set since Flock always remind me on when this activity will happen

Pros:

In flock, you can easily incorporate and synchronized the necessary details in your company. When scheduling a meeting with your co-worker, Flock will automatically notify you of that certain meeting. In my case, Flock automatically saves the essential contacts that you need in order to work. This is a really helpful since I do not have to do it manually. Most importantly, I like the feature wherein the user can suggest the content that they want to see in the app that makes it inclusive to everyone.

Cons:

What I do not like about this software is its design since it is not user-friendly. For me, the design can be further improve by using modern styles and aesthetics in order to enhance the functionality of the software. Sometimes, the software also lags and hangs which causes the users to be disinterested or not use the app anymore. If this will be improved, I believe that more people will utilize this app for their businesses since it is really helpful.

Verified Reviewer
Verified LinkedIn User
Information Technology & Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Great for our Small Business

5.0 2 years ago

Pros:

We have a small team and Flock makes it very easy for us to all communicate individually or in groups

Cons:

Wish there was more admin controls like being able to see private groups

Gus
owner in US
Marketing & Advertising, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Flock for Everyday User

5.0 4 years ago

Comments: Group as well as related personal communications are in one space. Particularly like getting away from social media platforms - keeps from having all your eggs in one basket.

Pros:

Flock replaces email and makes communication almost instantaneous. Like any software product, it takes some getting used to – flow, process, etc.. Once we learned how to use Flock, it was easily integrated into our business process. "Data" sharing is an essential part of the Flock experience, especially where, for a group, access to shared information is concerned. Central point of contact also proves to be beneficial.

Cons:

There's the thought of integrating a video component. Would one-stop-shop be a detriment in this case?

Agraj
Agraj
Founder, CEO in India
Verified LinkedIn User
, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Flock is a simple productivity tool for organization that 'actually works'.

5.0 7 years ago

Comments: Team communication was integrated and simplified. Their response time was reduced substantially. The Turn Around Time (ToT) for projects/tasks/client co-coordinate was reduced to an effective scale.

Pros:

Its simple. Its easy. Its adaptable by people of any department. Its scalable. Overall, it makes the team/organization super productive, by reducing internal emails exchanged and providing easy access to the right tools to get the things done.

Cons:

Nothing specific worth mentioning. In case some integrations are not available, the Flock developer-friendly guides gives structured information to create one for our favorite/custom applications.