---
description: See the list of the best Conversational AI Platforms for businesses in Singapore. Use our filters to find the best rated software for your business needs. Capterra makes the software selection fast and easy.
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title: Conversational AI Platforms - Prices & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Conversational AI Platforms](https://www.capterra.com.sg/directory/31596/conversational-ai-platform/software)

# Conversational AI Platforms

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> Conversational AI Platforms help develop and implement solutions for automating customer service, customer engagement, and human-computer interactions through natural language understanding and speech generation.

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## Products

1. [Pipedrive](https://www.capterra.com.sg/software/132666/pipedrive) — 4.5/5 (3042 reviews) — Engage visitors to your website 24/7 with Pipedrive's Chatbot and Live Chat. Turn your window shoppers into qualified leads.
2. [LiveAgent](https://www.capterra.com.sg/software/102188/liveagent) — 4.7/5 (1753 reviews) — Award-winning live chat, help desk, ticketing and call center software with AI, now UP TO 75% OFF. Start for free with a 30-day trial.
3. [LiveChat](https://www.capterra.com.sg/software/62194/livechat) — 4.6/5 (1715 reviews) — AI-based solution that helps businesses automate support, boosts sales, and enhances satisfaction across multiple channels.
4. [Fathom](https://www.capterra.com.sg/software/1037530/fathom) — 5.0/5 (807 reviews) — Free AI Meeting Assistant that instantly records, transcribes, and summarizes your meetings, so you never need to take notes again.
5. [Birdeye](https://www.capterra.com.sg/software/152997/birdeye) — 4.7/5 (702 reviews) — Birdeye is a Reputation \& Customer Experience platform used by over 100k businesses to manage reviews, engage visitors, \& grow sales.
6. [Weave](https://www.capterra.com.sg/software/141842/weave) — 4.3/5 (668 reviews) — Appointment scheduling solution that helps businesses manage bookings, reminders, payments, email marketing, reviews and more.
7. [Lime Connect](https://www.capterra.com.sg/software/131558/userlike-live-chat) — 4.6/5 (647 reviews) — Lime Connect is the leading GDPR-compliant software for messaging \& automation that helps businesses transform customer communication.
8. [Tidio](https://www.capterra.com.sg/software/144040/tidio-chat) — 4.7/5 (590 reviews) — Tidio is a conversational AI tool capable of automating up to 64% of incoming customer communication. No code, plug and play.
9. [Dialpad](https://www.capterra.com.sg/software/190976/dialpad-sell) — 4.2/5 (562 reviews) — Dialpad is a cloud-based software that modernizes communication technology, putting voice, messaging, meetings \& video on any device.
10. [Gong.io](https://www.capterra.com.sg/software/157969/gong-io) — 4.8/5 (560 reviews) — Gong empowers your entire go-to-market organization by unlocking your most valuable data set — your customer conversations.
11. [Zenvia Customer Cloud](https://www.capterra.com.sg/software/201739/zenvia-conversion) — 4.1/5 (359 reviews) — Zenvia Customer Cloud ajuda sua empresa a vender mais e atender melhor, unindo canais, dados e jornadas em uma única solução.
12. [ExecVision](https://www.capterra.com.sg/software/165609/execvision-for-sales) — 4.3/5 (348 reviews) — ExecVision's conversation intelligence platform mines insights from customer and prospect conversations to improve rep performance.
13. [Smartsupp](https://www.capterra.com.sg/software/136251/smartsupp-live-chat) — 4.6/5 (343 reviews) — Automate customer care processes, increase sales, and boost your conversion rates with our AI shopping assistant.
14. [Celoxis](https://www.capterra.com.sg/software/5923/celoxis) — 4.4/5 (327 reviews) — Celoxis Conversational AI Platform uses NLP to automate tasks, provide insights, \& streamline project management with simple commands.
15. [Outreach](https://www.capterra.com.sg/software/159318/outreach) — 4.4/5 (308 reviews) — Outreach helps revenue teams design, measure, and improve workflows so every rep can sell like your best rep.
16. [Genesys Cloud CX](https://www.capterra.com.sg/software/21409/genesys-cloud) — 4.3/5 (262 reviews) — Genesys Cloud is a web-based software that unifies customer and agent experiences across phone, email, chat, text and social channels.
17. [Qlik Sense](https://www.capterra.com.sg/software/145530/qlik-sense) — 4.5/5 (260 reviews) — Qlik Sense is a business intelligence (BI) and visual analytics platform that helps global enterprises move faster and work smarter.
18. [TextCortex AI](https://www.capterra.com.sg/software/1018715/textcortex-ai) — 4.7/5 (236 reviews) — TextCortex is designed to meet the specific needs of your enterprise through customized content creation and secure data integration.
19. [SalesLoft](https://www.capterra.com.sg/software/157977/salesloft) — 4.3/5 (231 reviews) — The \#1 platform to codify \& automate dynamic sales plays, facilitate coaching, \& deliver insights at every stage of the revenue cycle.
20. [Wati](https://www.capterra.com.sg/software/204314/wati) — 4.6/5 (202 reviews) — End-to-end WhatsApp API solution designed for small and medium-sized businesses for efficient sales, marketing, and customer support.
21. [Drift](https://www.capterra.com.sg/software/150371/drift) — 4.5/5 (199 reviews) — Drift is the Revenue Acceleration platform that uses AI to replicate the behavior and performance of your very best SDRs.
22. [livepro](https://www.capterra.com.sg/software/165150/livepro) — 4.8/5 (182 reviews) — Luna is an advanced, human-like AI Voice Agent built specifically for the contact center.
23. [Jobin.cloud](https://www.capterra.com.sg/software/1021637/jobincloud) — 4.7/5 (172 reviews) — AI-powered platform combining ChatGPT personalization with multi-channel outreach and CRM integration for enhanced customer engagement.
24. [Tiledesk](https://www.capterra.com.sg/software/187541/tiledesk) — 4.6/5 (154 reviews) — Build AI Agents with drag and drop to automate support and operations. No code. Multichannel, multilingual, open source.
25. [Crisp](https://www.capterra.com.sg/software/151292/crisp) — 4.6/5 (147 reviews) — Your all-in-one platform for multi-channel communication to improve your customers' relationship.

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## Related Categories

- [Artificial Intelligence (AI) Software](https://www.capterra.com.sg/directory/30938/artificial-intelligence/software)
- [Live Chat Software](https://www.capterra.com.sg/directory/30797/live-chat/software)
- [Customer Engagement Software](https://www.capterra.com.sg/directory/30906/customer-engagement/software)
- [Customer Communications Management Software](https://www.capterra.com.sg/directory/31002/customer-communications-management/software)
- [Customer Service Software](https://www.capterra.com.sg/directory/22/customer-service/software)

## Links

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Built on the world’s largest foundation of customer interactions and go-to-market team data, Outreach gives teams the tools they need to design, execute, and continuously improve a revenue strategy that is disciplined, achievable, and optimized for every stage of the customer journey. The world’s most effective revenue organizations use Outreach to power workflows, put customers at the center of their business, and win in the market.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9bafad58-0a5e-4a95-b31e-2ed02e70b97a.png","url":"https://www.capterra.com.sg/software/159318/outreach","@type":"ListItem"},{"name":"Genesys Cloud CX","position":16,"description":"The Genesys Cloud (formerly PureCloud) platform is the next-generation, all-in-one cloud contact centre solution that helps you manage and understand omnichannel interactions in a seamless customer journey. Give your employees a single tool that handles all communications voice, chat, email, text message and more. An intuitive interface makes it easy to use, whether you're an agent, supervisor or IT admin. Weekly feature releases ensure you'll exceed customer expectations today and tomorrow. ","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2833abc6-12c1-4581-8cc9-406ab7f5dd49.png","url":"https://www.capterra.com.sg/software/21409/genesys-cloud","@type":"ListItem"},{"name":"Qlik Sense","position":17,"description":"Qlik Sense is world-class business intelligence software that helps global enterprises move faster, work smarter and put modern analytics in everyone's hands. Easily combine, load, visualize, and explore data, no matter how large (or small). Create and share powerful, interactive dashboards in a governable environment. Get unmatched performance and scalability  on enterprise SaaS, your cloud of choice, or on-premises. Accelerate your path to business value with the most complete BI platform.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/76cb11aa-aaa5-425b-b763-b1b2fc58dbd3.jpeg","url":"https://www.capterra.com.sg/software/145530/qlik-sense","@type":"ListItem"},{"name":"TextCortex AI","position":18,"description":"Picture having an all-knowing colleague who seamlessly fits right into your workflows, tapping into the vast pool of your company's data and knowledge.\n\nTextCortex allows teams to seamlessly collaborate with shared company knowledge. By allowing users to either upload their documents and resources directly, or by integrating their preferred external applications and services, it enables the creation of a personalized information center. This functionality ensures all pertinent data is readily accessible and synchronized within a centralized, easy-to-navigate space.\nTextCortex leverages the power of AI to produce measurable results: teams can automate the generation of customized proposals, build targeted email sequences and develop pitches that address the unique needs and challenges of each prospect.\n\nWith TextCortex you can boost your organization’s core communication capabilities: benefit from tracking value through time savings, reduced mistakes and quicker decision-making.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d3a0ff97-070c-411f-a202-f529538cbeb0.jpeg","url":"https://www.capterra.com.sg/software/1018715/textcortex-ai","@type":"ListItem"},{"name":"SalesLoft","position":19,"description":"Salesloft is the provider of the leading sales engagement platform that helps sellers and sales teams drive more revenue. The Modern Revenue Workspace by Salesloft is the one place for sellers to execute all of their digital selling tasks, communicate with buyers, understand what to do next, and get the coaching and insights they need to win. Thousands of the world’s most successful sales teams, like those at IBM, Shopify, Square, and Cisco, drive more revenue with Salesloft. For more informati","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/929f2a73-02d9-4447-b9df-558b65f0e758.png","url":"https://www.capterra.com.sg/software/157977/salesloft","@type":"ListItem"},{"name":"Wati","position":20,"description":"WATI is an end-to-end WhatsApp API solution for SMBs. Using powerful chatbots, APIs, integrations, and customer intelligence capabilities, WATI enables efficient sales, marketing, and customer support. With over 6000 brands across 78 countries using WATI, our customers have generated $35M in sales, increased customer acquisition by 72%, improved customer satisfaction by 87%, and reduced support costs by $10K.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/799913f0-546e-4f6a-82e1-82fecb426c4c.png","url":"https://www.capterra.com.sg/software/204314/wati","@type":"ListItem"},{"name":"Drift","position":21,"description":"Drift is an all-in-one platform that combines Conversational Marketing, Conversational Sales, and AI to help companies grow revenue and increase customer lifetime value, faster. \n\nDrift AI Chatbots replicate the behavior and performance of your very best SDRs at a scale that lets you engage and qualify every single site visitor, no matter when they hit your site.\n\nMore than 50,000 businesses use Drift to align sales and marketing on a single platform to deliver a unified customer experience.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4d72c04f-b917-469c-ae1e-20c53999527a.png","url":"https://www.capterra.com.sg/software/150371/drift","@type":"ListItem"},{"name":"livepro","position":22,"description":"Luna: The 24/7 AI Voice That Speaks Like Your Team and Integrates with Your Knowledge.\n\nLuna is an advanced, human-like AI Voice Agent built specifically for the contact center. Incredibly realistic and highly customizable, Luna is the latest in generative AI and knowledge management innovation by livepro.\n\nUnlike other AI Voice Assistants, Luna is specifically designed with the contact center in mind. The first of its kind to be delivered by a Knowledge Management Organization, Luna operates using your existing single source of truth. Don’t manage yet another knowledge silo –  deliver natural language AI phone answers to your customers that combine best in AI, CX and Knowledge Management Innovation. Luna by livepro is able to handle anything from a handful to thousands of calls simultaneously, adapting to your contact centers needs.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/da91c857-3cb3-42f1-9419-f5c46a4bd8df.jpeg","url":"https://www.capterra.com.sg/software/165150/livepro","@type":"ListItem"},{"name":"Jobin.cloud","position":23,"description":"Jobin.cloud redefines conversational AI by merging intelligent automation with human-centric engagement. Unlike traditional chatbots, Jobin.cloud leverages AI and ChatGPT to craft hyper-personalized messages across email and LinkedIn, enhancing response rates and fostering meaningful conversations. Its multi-channel communication hub tracks interactions in real-time, providing contextual guidance and intent recognition to optimize outreach strategies. With features like drag-and-drop workflow management, real-time analytics, and customizable templates, users can design and monitor campaigns effortlessly. The platform's CRM capabilities, including lead capture, segmentation, and activity dashboards, ensure a seamless integration of conversational AI into your sales and marketing pipelines. Whether you're engaging prospects or managing customer relationships, Jobin.cloud offers a comprehensive solution that combines AI efficiency with personalized touchpoints.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7c28b02c-6106-461c-b2f1-cd9005ecee6a.png","url":"https://www.capterra.com.sg/software/1021637/jobincloud","@type":"ListItem"},{"name":"Tiledesk","position":24,"description":"Tiledesk is an AI Agent platform that helps businesses automate customer support and business routines across channels. Teams build and deploy agents with a no code, drag and drop flow builder. It is open source and available as SaaS or self hosted.\n\nIt includes a knowledge base with RAG that imports URLs and files for accurate, context aware answers. With MCP actions, agents can connect to CRMs, email, spreadsheets, webhooks, and tools like Google Workspace, Slack, Shopify, and Notion using natural language instructions. When AI falls short, human resolutions can be turned into new knowledge so the agent improves over time, with multilingual support including WhatsApp Business and Facebook Messenger.\n\nTiledesk also supports AI to human handover, proactive messaging, real time analytics, SLAs, queues, and smart assignment. Common use cases include support automation, ecommerce assistants, AI sales agents, internal copilots, and company knowledge hubs.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/87381302-e3d6-413c-8eef-49636392b373.png","url":"https://www.capterra.com.sg/software/187541/tiledesk","@type":"ListItem"},{"name":"Crisp","position":25,"description":"Build your own multichannel AI-powered customer platform through Crisp and start to engage with your customers and leads seamlessly.\nWith our Team Inbox, Crisp lets you centralize 12+ channels into one place to make things simple for your teams and your customers.\nThrough a wide range of features, we simplify the way you help your leads and customers to unlock hypergrowth through conversational experiences.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/df3a4110-8bee-4772-ab46-9e759afc8654.png","url":"https://www.capterra.com.sg/software/151292/crisp","@type":"ListItem"}],"@id":"https://www.capterra.com.sg/directory/31596/conversational-ai-platform/software#itemlist","numberOfItems":25}
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