---
description: See the list of the best Customer Success Software for businesses in Singapore. Use our filters to find the best rated software for your business needs. Capterra makes the software selection fast and easy.
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title: Customer Success Software - Prices & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Customer Success Software](https://www.capterra.com.sg/directory/30961/customer-success/software)

# Customer Success Software

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> Customer Success software helps companies ensure that their clients achieve the outcomes intended by these companies (such as customer retention and satisfaction).

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## Products

1. [Zoho Desk](https://www.capterra.com.sg/software/169505/zoho-desk) — 4.5/5 (2211 reviews) — Put customer service at the heart of your company. Make customers happier, agents more empowered, and your business healthier.
2. [Customerscore.io](https://www.capterra.com.sg/software/1072389/Customerscore-io) — 4.8/5 (17 reviews) — Customerscore.io helps you retain and grow your customers. It’s a customer-level product analytics platform built for SaaS teams.
3. [HubSpot Service Hub](https://www.capterra.com.sg/software/182476/hubspot-service-hub) — 4.4/5 (187 reviews) — Service Hub is a cloud-based customer service software that helps teams scale their support and delight their customers efficiently.
4. [Zendesk Suite](https://www.capterra.com.sg/software/164283/zendesk) — 4.4/5 (4072 reviews) — Zendesk Support is the leading help desk software built for better customer relationships.
5. [Pipedrive](https://www.capterra.com.sg/software/132666/pipedrive) — 4.5/5 (3042 reviews) — Customer relationship management solution that helps businesses with lead management, sales automation, email segmentation, and more.
6. [LiveAgent](https://www.capterra.com.sg/software/102188/liveagent) — 4.7/5 (1753 reviews) — Start for Free with LiveAgent and create amazing customer experiences with the ultimate customer success solution for all businesses.
7. [LiveChat](https://www.capterra.com.sg/software/62194/livechat) — 4.6/5 (1715 reviews) — AI-based solution that helps businesses automate support, boosts sales, and enhances satisfaction across multiple channels.
8. [Bitrix24](https://www.capterra.com.sg/software/113540/bitrix24) — 4.2/5 (984 reviews) — Bitrix24 is a free customer success and customer relationship management platform used by 15 million businesses worldwide.
9. [EngageBay CRM](https://www.capterra.com.sg/software/178819/engagebay-marketing) — 4.7/5 (907 reviews) — AI-powered all-in-one CRM for marketing, sales, and support — built to help small businesses grow faster.
10. [TeamSupport](https://www.capterra.com.sg/software/87908/teamsupport) — 4.5/5 (848 reviews) — TeamSupport AI-driven Customer Success Software is built for B2B SaaS with workflows for onboarding, churn prevention \& upsell motions.
11. [eWay-CRM](https://www.capterra.com.sg/software/152769/eway-crm) — 4.5/5 (820 reviews) — Turn your Microsoft 365 into a fully-fledged CRM with eWay-CRM. Use your CRM in Outlook, Teams, SharePoint, and other 365 apps.
12. [Agile CRM](https://www.capterra.com.sg/software/135148/agile-crm) — 4.1/5 (524 reviews) — Agile CRM is a complete sales, marketing and service suite designed to let SMBs to sell and market like the Fortune 500.
13. [monday CRM](https://www.capterra.com.sg/software/1024614/monday-crm) — 4.7/5 (453 reviews) — monday CRM enables revenue teams to improve efficiency at every stage of the customer journey.
14. [Pipefy](https://www.capterra.com.sg/software/144848/pipefy) — 4.6/5 (319 reviews) — Automate Customer Satisfaction processes in minutes with ready-to-use templates. Try Pipefy for free.
15. [Front](https://www.capterra.com.sg/software/132901/front) — 4.5/5 (286 reviews) — Discover how 8,500+ businesses use Front to delight their customers, engage their teams, and build stronger businesses.
16. [Mixmax](https://www.capterra.com.sg/software/159470/mixmax) — 4.6/5 (236 reviews) — The easiest-to-use sales engagement platform, helping revenue teams move away from spray and pray prospecting with AI. Now on Outlook.
17. [Salesforce Starter](https://www.capterra.com.sg/software/132665/salesforce-essentials) — 4.4/5 (223 reviews) — Customer relationship management tool that enables businesses to organize lead data, personalize email templates, and more.
18. [Issuetrak](https://www.capterra.com.sg/software/16499/issuetrak) — 4.6/5 (205 reviews) — Issue tracking tool that helps manufacturing businesses automate quality control \& customer service processes on a unified interface.
19. [NiceJob](https://www.capterra.com.sg/software/142037/nicejob) — 4.9/5 (202 reviews) — NiceJob helps to increase repeat business and fight churn by capturing the voices of your satisfied customers.
20. [Zight](https://www.capterra.com.sg/software/154298/cloudapp) — 4.6/5 (185 reviews) — Share information faster with visual context. Create, annotate, and share screenshots, videos, screen recordings, GIFs.
21. [Vivantio](https://www.capterra.com.sg/software/132880/vivantio) — 4.3/5 (178 reviews) — Cloud-based, scalable service management software for internal- and external-facing support teams.
22. [Textline](https://www.capterra.com.sg/software/168213/textline) — 4.9/5 (168 reviews) — Textline is a business texting platform that centralizes messaging, supports teamwork, and ensures secure, compliant communication.
23. [Missive](https://www.capterra.com.sg/software/152884/missive) — 4.9/5 (147 reviews) — Email collaboration tool that empowers teams to work on emails together, instead of forwarding endlessly or risking double sending.
24. [LearnUpon](https://www.capterra.com.sg/software/130044/learnupon) — 4.7/5 (131 reviews) — Over 1,500 L\&D teams around the world partner with LearnUpon LMS to execute their learning strategy and hit their learning goals.
25. [Method CRM](https://www.capterra.com.sg/software/130389/method-crm) — 4.2/5 (129 reviews) — Method CRM helps QuickBooks users close more deals and support customers with synced data and customizable workflows.

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## Related Categories

- [Live Chat Software](https://www.capterra.com.sg/directory/30797/live-chat/software)
- [Sales Enablement Software](https://www.capterra.com.sg/directory/30798/sales-enablement/software)
- [Customer Satisfaction Software](https://www.capterra.com.sg/directory/30541/customer-satisfaction/software)
- [Customer Engagement Software](https://www.capterra.com.sg/directory/30906/customer-engagement/software)
- [Customer Communications Management Software](https://www.capterra.com.sg/directory/31002/customer-communications-management/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/directory/30961/customer-success/software)
- [All Categories](https://www.capterra.com.sg/directory)

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You can get your customers to leave you a review or give you a referral. Engage with your customers at each point of their journey to ensure maximum customer satisfaction. No contracts, 14-day free trial, then just $75/month.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5d11a7e9-3cd5-4cf9-897d-42b21153bfca.jpeg","url":"https://www.capterra.com.sg/software/142037/nicejob","@type":"ListItem"},{"name":"Zight","position":20,"description":"Zight (formerly CloudApp) is on a mission to enable happier & more productive workplaces with better communication to help people save time and reduce misunderstandings.\n\nZight is used for internal and external communication across teams, helping organizations save hundreds of people hours, reducing productivity losses caused by poor communication and misunderstanding, and eliminating unnecessary and draining meetings.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/712bff43-24d1-4cb5-8e01-39b18f5992a2.png","url":"https://www.capterra.com.sg/software/154298/cloudapp","@type":"ListItem"},{"name":"Vivantio","position":21,"description":"Founded in 2003, Vivantio is a leading provider of service management software for both internal- and external-facing teams. Centralize your service operations across IT, HR, GRC, Facilities, Finance, Legal and B2B Customer Support.\n\nBy combining enterprise-level functionality with the flexibility of a modern cloud-based solution, Vivantio provides an intuitive, scalable, and fully configurable platform that empowers businesses to achieve service excellence.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dc04f5b4-44be-412f-ba12-dc99d38ab970.png","url":"https://www.capterra.com.sg/software/132880/vivantio","@type":"ListItem"},{"name":"Textline","position":22,"description":"Textline is a business texting software that centralizes team communication across departments. It features a universal inbox for managing SMS, webchat, and social media messages in one place. Textline supports real-time, personalized conversations with two-way texting and group messaging for coordinated team responses. It offers automated workflows and text templates to save time and ensure consistent communication. \n\nPerformance tracking tools provide insights into team efficiency and trends. The platform is SOC 2 certified and HIPAA compliant, ensuring customer data protection. Textline integrates with popular business apps and supports multiple phone numbers for different departments. Customizable automation allows businesses to create tailored workflows, auto-assign messages, and set up triggered responses based on specific criteria.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/758e7f29-4f46-4631-b5b8-f5cf5fabf3aa.png","url":"https://www.capterra.com.sg/software/168213/textline","@type":"ListItem"},{"name":"Missive","position":23,"description":"An email-first help desk. Missive has light \"ticketing\" functionality such as assign/close and canned responses, while still feeling like a blazing fast email client. Available on all devices. \n\nManage all your email accounts, including your shared mailboxes like support@, sales@, info@, and accounting@, along with SMS, WhatsApp, Messenger, and Instagram, all in one place. \n\nMissive is inbox collaboration for teams that run on email—eliminating chaos and ensuring everyone is aligned. Our powerful tool simplifies collaboration and boosts productivity, breaking down silos between your business's internal and external communications. We help your team work together effortlessly. \n\nUsed by over 4500 businesses, including accounting firms, logistics companies, travel agencies, and start up tech companies.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/02c5a0c2-839c-47e9-aa34-959873810a4d.png","url":"https://www.capterra.com.sg/software/152884/missive","@type":"ListItem"},{"name":"LearnUpon","position":24,"description":"At LearnUpon LMS we’re on a mission to help you unlock the power of learning. Combining our award winning LMS and our industry-leading Customer Experience team, we pride ourselves on being a trusted partner to over 1,500 businesses.\n\nEvery day, L&D teams around the world choose LearnUpon’s intuitive, feature-rich and deeply integrate-able platform to deliver a connected learning experience to millions of learners across their employees, customers and partners. Plans start at $15,000 USD.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7a3aa84c-2ace-419e-b728-5216f85fe898.png","url":"https://www.capterra.com.sg/software/130044/learnupon","@type":"ListItem"},{"name":"Method CRM","position":25,"description":"Method CRM is the #1 rated CRM for businesses running QuickBooks, built for companies that need more flexibility than off-the-shelf software. It helps sales and customer success teams stay organized, respond faster, and manage every stage of the customer journey in one place.\n\nMost CRMs force you to fit your processes into a rigid system. Method CRM works the other way around. It’s fully customizable, so you can tailor records, fields, screens, and workflows to match how your business sells and supports customers.\n\nWith Method’s real-time two-way sync to QuickBooks, your team can access up-to-date customer, estimate, invoice, and payment information without switching systems. That means better follow-up, stronger visibility into every account, and a smoother experience from first touch to repeat business.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b9d47f49-f8c5-43fa-ba1d-c5cae1733ccd.png","url":"https://www.capterra.com.sg/software/130389/method-crm","@type":"ListItem"}],"@id":"https://www.capterra.com.sg/directory/30961/customer-success/software#itemlist","numberOfItems":25}
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