Talkdesk vs Switchvox Phone System

US$85.00/month

US$17.99/one-time

• Ease of Use

  4.7 (727)

• Features & Functionality

  4.4 (727)

• Customer Service

  4.6 (727)

• Value for Money

  4.5 (727)

See all ratings

• Ease of Use

  4.2 (29)

• Features & Functionality

  4.2 (29)

• Customer Service

  3.7 (29)

• Value for Money

  4.0 (29)

See all ratings

Our target market is customer-centric companies with at least 5 agents looking to improve customer experiences through more personalized, data-driven customer interactions.

Business phone system that assists small to midsize firms with call queuing, collaboration and recording.

• Auto-Dialer
• Call Recording
• Call Routing
• Call Tagging
• Call Tracking
• Computer Telephony Integration
• Contact Management
• Lead Management
• Unified Communications
• Video Conferencing

See all features

• Auto-Dialer
• Call Recording
• Call Routing
• Call Tagging
• Call Tracking
• Computer Telephony Integration
• Contact Management
• Lead Management
• Unified Communications
• Video Conferencing

See all features

• Cloud-based
• On-premise

• Cloud-based
• On-premise

• In Person
• Live Online
• Webinars
• Documentation
• Videos

• In Person
• Live Online
• Webinars
• Documentation
• Videos

• Email/Help Desk
• FAQs/Forum
• Knowledge Base
• Phone Support
• 24/7 (Live rep)
• Chat

• Email/Help Desk
• FAQs/Forum
• Knowledge Base
• Phone Support
• 24/7 (Live rep)
• Chat