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Microcall vs CDR Call Reporting for Cisco

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Not provided by vendor

Overall

4.6 (16)

Overall

5.0 (25)
Microcall is highly scalable and can serve businesses of all sizes. Medium to large enterprise tend to derive the most value from the solution.
Organizations of all sizes in health care, government (city, state & federal), education, energy, finance, legal, and high-tech have implemented Variphy.
10/10
  • Call Duration
  • Call Tracking
  • Call Volume
  • Customizable Reports
  • Inbound Reporting
  • Performance Management
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Reporting
  • Reporting/Analytics
10/10
  • Call Duration
  • Call Tracking
  • Call Volume
  • Customizable Reports
  • Inbound Reporting
  • Performance Management
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Reporting
  • Reporting/Analytics
  • Cloud-based
  • On-premise
  • Cloud-based
  • On-premise
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • Chat